SOMOS Community Care

Deidre M Raver

Somos in the Bronx refused to give teachers timely test results during the pandemic, giving us a phone number to call. I was put on hold for over an hour, families directly notified me when their children tested positive. Why would a city funded organization treat teachers like that, risking the safety of students? What a terrible thing to do to teachers, so shameful.

Lucia Corentin

I've worked with somos for a long time. This job is actually one of the best jobs, I've had because I met alot new people with different personalities everytime I travel it's to go to a different location, that's actually fun when it comes to my nature. I stand with this company 100% and I really appreciate them. If this company ever need someone in the future purposes they can count on me to be on time, and to make sure the job gets done

Jhoselin Paredes

By far the most disorganized system. I received a booster vaccine from one of their sites and now my school is saying I’m not registered in the NYS database. I’ve been trying to get this situation fixed for the past month and no representative helps me, they either don’t answer or say they’ll call back and never do. I’m at risk of getting expelled for “forgery” because they don’t believe I actually have the booster which is a requirement at my school.

E C

They do great things for the community but an absolutely train wreck of an organization and I question whether the funding for the COVID vaccine/booster is being mishandled. Summary: Scheduled a vaccine at "Maspeth Fleet - Pop Up Vaccine Site" located at 58-70 58th Street Flushing NY 11378 and it DOESN'T EXIST. They don't update their site so people are wasting their time booking and going there instead of going to a real site. Organization was informed previously that there was an issue but did nothing to correct the error. Full Story: They're offering the vaccine and testing at various locations so I SCHEDULED and went to the "Maspeth Fleet - Pop Up Vaccine Site" located at 58-70 58th Street Flushing NY 11378. I arrive 15 minutes early as instructed on the confirmation and it's a commercial area with nothing but warehouses. Others arrive and we're all pretty confused because we can't find the place. We all try and call the number listed and of course no one picks up so a few of us walk around the block in the hopes that maybe the address was wrong. After 30 minutes we FINALLY get in touch with a sweet lady in customer service (only 1 person working in the call center) who apologized and said the ADDRESS WAS WRONG, it's supposed to be 57-49 58th Place!!!! We go to the "CORRECT" address and it's a DOT facility with nothing else around it. We ask an employee and they have no idea what we're talking about, saying that it definitely would not be inside the building. So we spend another 15 minutes trying to contact the customer service person again and it turns out that Pop Up was a NO SHOW but the website still allowed people to book.