TrustDALE

Category: Consumer advice center in Atlanta, Georgia

Address: 3300 Northeast Expy Bldg 4, Suite 100, Atlanta, GA 30341, USA

Phone: +14044457740

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Elizabeth Miller

Oct 24, 2022

R.S Andrew's did a great job at installing my outside air conditioner, Unit inside and new panel. I was told that the hole in wall from the new panel was not covered under this service. Had to get a handyman to come and repair holes in wall for a cost of $370.00.

Craig Edwards

Oct 11, 2022

Because of its reputation, I chose a vendor endorsed by TrustDale to perform some work at my home. I subsequently had significant problems with the vendor. The vendor refused to do anything to address the situation. I called TrustDale to assist me. However, I had neglected to register my purchase with TrustDale prior to having the work performed. To receive their $10,000 Make It Right Guarantee, the consumer must register in advance of the work being performed. TrustDale was under no obligation to intervene on my behalf. However, Jackie Lord, a TrustDale consumer advocate, agreed to assist me. She successfully negotiated a solution with the vendor, which had ignored my direct request. TrustDale did a great service for me, and I will surely register with TrustDale whenever I retain a firm from their list of endorsed vendors. TrustDale is committed to the consumer and their “making it right” guarantee is real! Craig Edwards

Richard SLEVINSKI

Oct 5, 2022

Knowledgeable , On time competent

Juan Cardona

Sep 29, 2022

Extremely honest and on time. Advised me I didn’t need what I was requesting, roof fans.

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Questions & Answers

hey dale is it legal for a big company to bury cables on private property?

harold gravley | Mar 3, 2022
TrustDALE | Mar 3, 2022

Thank you for your question! If the cable is being buried in the public right of way (which is normally the first eight feet from the road, it's likely the company has the permission of the governing authority (city, county, state). If it's not on the public right of way, the company may have an easement (the right to cross private property for a specific purpose). You should be able to look at your property map to see if there is an easement through your land. Hope this helps answer your question!

I need to purchase a clean,dependable used car. I am disabled,so being at a dealership for several hours is not possible. I like the concept of Carvana, but I dont understand how they can have high scores with Bbb,but customer reviews are terrib

olivia Taylor | Oct 30, 2019
TrustDALE | Oct 29, 2020

Good morning Olivia, We recommend Graham Auto sales. They have been a TrustDALE Certified partner for many years. Here is a link to their information. https://www.trustdale.com/business/ga/loganville/graham-auto-sales-atlanta If you decide to purchase from them be sure to register your purchase within 48 hours on TrustDALE.com. This will qualify you for the Make It Right Guarantee. https://www.trustdale.com/contact/register-purchase Thank you for using TrustDALE!

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the financial for the AME church told my mom he was doing a reverse mortgage an took a loan out against the property.she has passed .The loan doesnt have a monthly bill but is due in 2088. he is trying to take my house need your help

Curtis Harper (Curtdogg) | Aug 30, 2022
TrustDALE | Aug 30, 2022

Thank you for reaching out to TrustDALE. Please click this link and fill out the form to share your information with us. https://www.trustdale.com/contact/submit-problem.

Tell me about the company more for 4 for less, my wife and I want to install a sunsetter over patio in the backyard, do you have a review about this company.

Ronald Lowe | Jun 1, 2022
TrustDALE | Jun 1, 2022

Hi Ronald, Thank you for reaching out. Unfortunately we do not have a review of this company.

Greeting, I have an issue with a phone repair company that has my phone for repairs. Almost two months later I am still getting a run around about my phone. When I asked about getting it back, it's always an excuse that it needs this or that.

Maria Stowers | May 2, 2022
TrustDALE | May 2, 2022

Good morning Maria, Please click on this link and send us the information. While we can't help everyone that comes to us, we will review the information and let you know! https://www.trustdale.com/contact/submit-problem thank you!

Is it Theft by Deseption if you Think you're hiring a Reputable company and Find out that NOT EVERYONE IN A UNIFORM IS AN OFFICIAL EMPLOYEE OF THE COMPANY?

MRS. Castleberry | Jan 2, 2022
TrustDALE | Jan 2, 2022

Hi Mrs. Castleberry! You ask a very good question. The short answer? If you have concerns whether a company is staffed by full-time W-2 employees or if they also use or exclusively use 10-99 contracted employees, you should simply ask them while you're in "shopping" mode. The primary circumstance where I would have a concern is if the company's representative is going to enter my home. I would like to know in advance who that person is, whether they've been background checked, and more importantly, if the company background "declines". You also have the right to know if the staff person is covered by the company's liability and workers' comp insurance, and if not, if they carry their own as a contract worker. In either case, the individual or company should be able to produce evidence of coverage. In summation, it's pretty common in today's economy for companies to use contract labor. Thanks for writing!

Could you please send me a catalog with your recommendations for service providers? Margaret Alexander 3529 Essex Avenue Bldg 5 Atlanta GA 30339 Thank you

Peggy Alexander | Oct 29, 2021
TrustDALE | Oct 29, 2021

Hi Peggy! We will put it in the mail this afternoon! Thank you for using TrustDALE!

Looking for an alarm company. Who do you recommend?

Deydra Jones | Oct 29, 2021
TrustDALE | Oct 29, 2021

Hi Deydra, If you are looking for security equipment installation and monitoring we suggest Intuitive AV or Security Sales and Service. Here are links for more information. https://www.trustdale.com/business/ga/woodstock/intuitive-av-home-security https://www.trustdale.com/business/ga/stockbridge/security-sales-and-service-atlanta thank you!

Hi Dale, how much should pipes replaced, that had roots in two places about 15 to 20feet, and putting a drain pipe in your yard cost?

Annie Elliott | Oct 29, 2021
TrustDALE | Oct 29, 2021

Thank you for your question. There is no definitive answer as every situation is different. It also depends on whether or not the services are being performed by a licensed plumber or someone else. We recommend using a licensed plumber. You can find certified plumbers on TrustDALE.com. thank you!

Chimney repair-best service?

reba haworth | Oct 29, 2021
TrustDALE | Oct 29, 2021

Thank you for reaching out to TrustDALE! We recommend Chimney Solutions. Here is a link to information about them. Thank you! https://www.trustdale.com/business/ga/alpharetta/chimney-solutions-atlanta

Hello Dale can you recommend A good car warranty company? Thanks In Advance.

CHRISLYN WILSON | Oct 29, 2021
TrustDALE | Oct 29, 2021

Hi Chrislyn! Thank you for reaching out to TrustDALE. TrustDALE has not found an extended car warranty we would recommend. Most are seeded with exclusions. We do support car emergency plans through your insurance company or Triple AAA. Hope this helps!

Hi Dale, how do I go about having someone come and do an story about havenbrook homes. The week before Christmas we had a pipe burst in the attic. I notified them immediately. It took almost 10 hrs for them to come out. We had a lot of damage. HELP

Jonathan Sparrow | Oct 29, 2021
TrustDALE | Oct 29, 2021

Hi Jonathan, Thank you for reaching out. Here is a link where you can send us details of your problem. https://www.trustdale.com/contact/submit-problem You can also upload photos or documents related to your problem. thanks!

Can a apartment building for seniors put locks on the evelavators

Tonnette Baker | Oct 29, 2021
TrustDALE | Oct 29, 2021

Hi Tonnette, Thank you for the question. We need more information before we can answer. Can you please open this link and complete? thank you! https://www.trustdale.com/contact/submit-problem

Hello Mr. Dale, I called a company that shows TRUSTDALE. The company is Ridacridder, they will NOT come out & catch the animal unless they are hired to do construction on the house. No free estimate as advertised.

Lola Williams | Oct 29, 2020
TrustDALE | Oct 29, 2020

Hi Lola, We are sorry to hear of your issue. Can you please call us at 404-445-7740 or give us a number where we can reach you? thank you!

What can be done about Aarons unethical practices in regard to their club member benefits? Paid for the benefits Now that they are needed, I am being told that the proof I have of losing my job due to COVID isn't enough to activate my club benefits

CeeCee Dawson | Oct 29, 2020
TrustDALE | Oct 29, 2020

Hi CeeCee! Thanks for your question. Please call us at 404-445-7740 so we can get a bit more information. thank you!

Who is the best Air Condition company

Nancy Sananikone | Oct 29, 2020
D A Lewis | Oct 29, 2020

I recently used a company called Shumate.

This is Chiquita McKay. How do I go about getting help with my unemployment benefits

Reggie McKay | Oct 29, 2020
TrustDALE | Oct 29, 2020

Thank you for reaching out to TrustDALE. This is not an area that we specialize in. We suggest you reach out to Sen Loeffler’s office. Some people have had success with her. 770-661-0999. Good luck!

Who would I call to inspect and replace a second level bathroom sub-floor? Recently cut (several places)to relocate plumbing. Was to be replaced but was not (patched) 99.5% certain it is sub-par work. HELP!

Outta Bubblegum | Oct 29, 2020
Chuck Hayden | Oct 29, 2020

Need to have someone to come out .... give u a price to replace it correctly

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Who can I call for a mold test for my home?Atlanta Ga 30306

Lucy Barnwell | Oct 29, 2020
TrustDALE | Oct 29, 2020

HI Lucy, We recommend Air Allergen. They service your area. Here is a link to their information on TrustDALE.com. Let us know if you need anything else! https://www.trustdale.com/business/ga/stone-mountain/air-allergen-and-mold-testing-atlanta

How much do you think he gets paid for this

Lonnie English | Oct 29, 2020
TrustDALE | Oct 29, 2020

Hi Lonnie, I am not sure what you are referring to. Companies pay an advertising fee but only after they are able to pass our seven point investigative process. Not every company passes this process. At TrustDALE we connect consumers to good quality companies and we investigate companies who harm consumers. And its free! We never charge consumers for the help we provide! Here is a link to recent investigations. https://www.youtube.com/watch?v=6P9U5GLZFcg&list=PL_8uv6cC2qtSG5VK4bbIld-HETurRcBnn

What is the best whole life insurance for people over 60

Kathy CherrySmith | Oct 29, 2020
Gregory Wheatley | Oct 29, 2020

I must disagree, whole life insurance is good if you're planning on burial expenses your payments never change and stay the same once it's paid off the money can cashed out.

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Yes TrustDale I'm getting ready to have my house painted with superiorpro how is and also how do I get the 10,00.00 dollar repair certificate

Joann Graves | Oct 29, 2020
TrustDALE | Oct 29, 2020

Hi Joann, SuperiorPro is a terrific company. Here is a link where you can register your purchase. https://www.trustdale.com/contact/register-purchase

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How do I find a reputable Resume review service?

emob ohara | Oct 29, 2020
TrustDALE | Oct 29, 2020

Hi Ellece, I am sorry. We do not have a certified partner to suggest to you for this service.

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What is the normal estimate to remove ductwork from H ABC under house, not including the unit

Terry Loudermilk | Oct 29, 2020
TrustDALE | Oct 29, 2020

HI Terry, Thank you for reaching out to TrustDALE. The price for duct cleaning varies depending on the ways your air ducts are configured, how many ducts there are and they size of your home. Here is a link to TrustDALE Certified companies that perform duct cleaning. Our research shows these companies charge a fair price. https://www.trustdale.com/services/home-services/duct-cleaning thank you!

Hi Dale, Could you please recommend a good person/company to install a dryer vent to the outside of my home in Roswell? Thank you very much.

Jan Lawther | Oct 29, 2020
TrustDALE | Oct 29, 2020

Hi Jan, We suggest one of our certified handyman services. Here is a link to three companies that service your area. https://www.trustdale.com/search?term=handyman&location=30022 thanks for reaching out to TrustDALE!

I need someone to check my foundation. The bricks in the back are cracking.

A Google User | Oct 30, 2019
TrustDALE | Oct 30, 2019

Thank you for reaching out to TrustDALE! We have three excellent companies that can help. Here is a link for information about them. https://www.trustdale.com/search?term=foundation&location=30341

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should I rent my hvac

Mark Terrell | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Mark, Thank you for reaching out to TrustDALE… There are many reasons why TrustDALE and Dale Cardwell recommend you do not ever lease an HVAC system… Click here to read Dale‘s article about HVAC leasing and why it is not a good idea. https://www.trustdale.com/blog/thinking-about-leasing-an-hvac-think-again

Is Dale paid for his promotion of products and services? If he is, then how can we trust whether the recommendations are valid?

Dale Rogers | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Dale! Thank you for reaching out to TrustDALE. You can trust that our recommendations are valid because not every company that requests to be TrustDALE Certified passes the test. Believe me we tell many companies no. We have records on file of every company we investigate. If they pass our seven point investigative process then we allow them to be TrustDALE Certified. Over 1,100,000 people have turned to Dale and his recommendations over the past ten years. If we did not offer good quality choices for consumers we would not still be around! I hope that answers your question. Please feel free to call 404-445-7835 if you want to discuss further!

How much car insurance I need for 15years old car

Jacquelyn Robinson | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Jacquelyn! Thanks for reaching out to TrustDALE. Most “daily driver” cars 15 years or older can carry liability and uninsured motorist coverage only (as long as the car is paid off). Collision coverage makes certain you can pay to repair or replace your car so that you’re not on the hook for repairs and paying your note. As your car ages, you should consider how much money you’re willing to pay out of pocket for repairs to (a) avoid impacting your rates and (b) to afford not having collision coverage. Many people unnecessarily carry collision coverage for years. Call us at TrustDALE Insurance at 678-928-9490 and we can help you evaluate and choose the best coverage!

I have a story of how a 54 yr old lady tried to get taken advantage of...car lemon 3 mechanics 3,000 n all backup n details. U have to report this story n help me....trusting carfax? Lol. Trusting mechanics??

Sherry Sloan | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Sherry, Please call our consumer care manager at 404-445-7740....thank you!

I need bat removal and repairs do I have to get 2 companies or is there 1 that can do it all

Candy Teague | Oct 30, 2019
Laura Lovejoy | Oct 30, 2019

Hi Candy! Thank you for reaching out to TrustDALE. There are companies that will do both removal and repair. We suggest Rid A Critter. Here is a link to their information. https://www.trustdale.com/business/ga/marietta/rid-a-critter-atlanta Let us know if you need anything else!

I have a tree that has been cut down can you suggest a tree removal company

Jazmine Murphy | Oct 30, 2019
Laura Lovejoy | Oct 30, 2019

Hi Jazmine, Thank you for reaching out! We would like to help you but we need a bit more information. Can you please call Jackie at 404-445-7740? Thank you and we look forward to speaking with you!

I live in the Hoschton area. I have a kudzu infestation in my backyard. I'm having trouble finding a landscaper to kill/remove it. One gave me a quote then didn't show up or call to cancel. How do I find a dependable landscaper

Bonnie Lynch | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Bonnie, Kudzu is tough to deal with! I am sorry we do not have a certified partner that we can recommend for your area.

How do we report a business for investigation?

Susan Rice | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Susan, Thank you for reaching out to Dale Cardwell and TrustDALE. Please use the link below to submit your problem to us. https://www.trustdale.com/contact/submit-problem You can also reach out to our Consumer Care Manager at 404-445-7740. thank you!

Best carpet cleaners for the price?

Dianne Terrell | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Dianne! Here is a link to two carpet companies we recommend. https://www.trustdale.com/services/home-services/carpet-cleaning thank you for reaching out to TrustDALE!

Dear Dale; I ordered a sample of NU:YOUTH skincare price shipping & handeling $4.95. Within 20 to 30 days a withdrawl of 89.95. This process happened another three times this in 2018 ,19. They refused to refund when products were returned.

Vickilee Tucker | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Vickilee, Thank you for reaching out to TrustDALE. Please go to the link below and fill in the information. This will get your issue into our system. thank you! https://www.trustdale.com/contact/submit-problem

What is a good Long term care insurance companies?

frankie campbell | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Frankie, Thank you for reaching out to TrustDALE. I am sorry we do not have a recommendation for you in this category at this time.

Looking for an excellent property management company. Can you recommend one or more?

Jackye Thompson | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Jackye, Thank you for reaching out to TrustDALE. We are pleased to have two property management companies that are TrustDALE certified. Here is a link to those two companies. https://www.trustdale.com/search?term=Property+Managers&location=Atlanta%2C+GA+30341 thank you!

Hi Dale, I'm looking to replace carpet/hardwood, in my home and would like a reputable company , that isn't very pricy. Are you able to suggest any companies?

T Willams | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Tanya, Thank you for reaching out to TrustDALE! We have four excellent flooring companies that are TrustDALE certified. Here is a link to find information about each one. https://www.trustdale.com/services/home-services/flooring

Looking for a reputable and good renovation contractor near Acworth, GA

Mary Dahl | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Mary, Thank you for reaching out to TrustDALE! Please call Jackie at 404-445-7740. Once we have just a bit more information we can point you in the right direction. thank you!

I have carpenter bees drilling holes in the wood of my house. What can I so?

Shirley Anderson | Oct 30, 2019
TrustDALE | Oct 30, 2019

Hi Shirley, Thank you for reaching out to TrustDALE! We suggest you contact one of our certified partners Breda Pest Management at 770-884-7553 or Healthy Home Pest Control at 770-858-5397. They may be able to help you with your carpenter bee problem. thank you!

Hello, the Credit Union says it will pay "Dividends/Interest Rate" (APY) at "0.10% / 0.10%"; Compounded Quarterly. The only "Minimum Required Balance" is $5.00 (to open it). Will you provide me an example with $2,000.00 as the "Daily Balance"?

Alphonso Howard | Oct 30, 2019
Laura Lovejoy | Oct 30, 2019

Thank you for reaching out to TrustDALE. This question is best answered by the credit union you are speaking with. There are financial calculators online that will help you calculate future values. Just search financial calculators. thank you!

Is Robinhood a safe site? Isit s honest web site? Do you recommend site as a way to buy stock?

katherine mcdonald | Oct 30, 2019
katherine mcdonald | Oct 30, 2019

Thanks for your answer. I will get with my bank account. Georgia own credit Union.

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So this recording keeps calling my phone saying I need to call them because a fraudulent account is on my social and if I don’t call back they will start investigations.... should I call this number or is this a host

Yolanda James | Oct 30, 2019
Mickey Hogan | Oct 30, 2019

They are telemarketers do not answer the phone

Which plumber would you recommend in Lawrenceville?

Kelly Franklin | Oct 30, 2019
TrustDALE | Oct 30, 2019

Thank you for your request! We have three highly recommended plumbers in your area...Superior plumbing, RS Andrews, and Mr. Rooter. If you go to Trustdale.com then type in plumber and your ZIP Code you will be able to see information about these three companies. Thank you!

I am considering changing my home warranty company. Currently with 1st American Home Warranty. Have you heard of Select Home Warranties? How do they rank with BBB? How do these 2 companies compare with American Home Shield?

Melda Tate | Oct 30, 2018
Laura Lovejoy | Oct 30, 2018

Hi Melda! Thank you for your question! Home warranties differ greatly. Dale has researched many home warranty companies and the only one he currently recommends is America's Preferred Home Warranty. Go to the link below to find more information. https://www.trustdale.com/business/americas-preferred-home-warranty thank you!

What can we do about a purchase of a 2018 Chevrolet Silverado truck. The odometer reading at the time of purchase was 14,500. We now know that it is 32,483. We purchased it from Enterprise. We have called them and are waiting for a response.

Robert Banford | Oct 30, 2018
Laura Lovejoy | Oct 30, 2018

Thank you for reaching out to Trustdale! If you do not get a satisfactory answer from Enterprise please go to Trustdale.com and click contact us. From there you can choose submit a problem. That is the first step in our process to get your situation to the right person in our organization. Here is the link. https://www.trustdale.com/contact thank you!

Where can I get affordable Flooring I'm in the Greenbrair area 30311

Gina Brewster | Oct 30, 2018
Laura Lovejoy | Oct 30, 2018

Hi GIna! Thank you for reaching out. Please click the link below to find good reputable Trustdale certified floor companies in your area. Thank you for using Trustdale! https://www.trustdale.com/search?term=flooring&location=30311

I need my ceiling in the bedroom replace, who can I contact to do that kind of work.

Nisey Hurling | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Check the website. Maybe a handyman?

What is the best day to buy a new car?

Linda Bolton (LB) | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

End of the month??

Dear Dale, How can I stop a bill collector to stop adding late fees/interest on a bill over 10-15 years old?

Charlene Hyman | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Idk if Dale reads these, i think you should email him through the website.

What do you think about zero rez carpet cleaner

Terry Hovey | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Check out the website. I think they have carpet cleaners on there.

What make and sell best Windows for homes?

Lamar Wilcoxson | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Check out the website.

Cccs is it a trusted credit debt consolidation agency?

Patricia Bines | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Check the wedsite they would know.

How would you rate ARS Air Conditioner Service.

Vervela Harris | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

I think you can go on the website and submit a business for review. Check it out there.

Who can help with Debt consolidation services

Mary Brightwell | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Check the website.

How can I cancel new car contract

Veronica jenkins | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Contact them on facebook, thats how they'll answer you.

Is Stream Energy a pyramid business

Jarvis Tigner | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Never heard of it. You should email the TrustDale company directly.

Who can help me with answers about my Passport, i sent it in to be renewed, since last year, i kept calling, but am getting the run around, that it's being process, i send it in since November of 2017. The application said it takes 4 to 6 week's.

George Francis | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Fill out a make-it-right form on the website. They should be able to help you there.

What is the next step on how to get my transmission fix. My transmission stop working after being rebuilt by the shop. When in 2 months. What do I do next?

Alex Cunningham | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Go to the website and file a make it right request.

Any one know of a good and reasonable roofer?

Treazure Harris | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Go to the website, you can find everything there.

I need to know companies that does mold testing in the Atlanta area and very honest.

Bobby Abbott | Oct 30, 2018
Morgan Szymanski | Oct 30, 2018

Check out the website there are tons of companies on there.

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