Action Limousine

Daron Kearse

I've seen nothing but good professional people.

Michael Alston

Very professional

Kenita Smith

I booked a limo service for my husband’s surprised 50th birthday brunch. I’m 9 months pregnant, so I was trying to be creative and come up with something, new, fun, and grand enough for a 50th birthday that I could also participate in at 9 months. Originally, I went online to view the fleet, and I thought I was ordering the white stretch Mercedes limo because it was pictured when I looked at 10-13 passenger vehicles, but I had actual ordered the Mercedes’ Limo Sprinter, which is like a party bus look. So, when it pulled up, I was not really expecting it and was a little disappointed. But the chauffeur, Nancy Pride, was amazing! Very sweet, on time, and professional. Yet, the vehicle didn’t meet my expectation nor the business side of things. The car seats were torn in several places, and the vehicle was not properly cleaned. There was still visible dust on the arm rest of the seats and counters. The windows weren’t clean and one of the blinds were broken. The ride itself was extremely bumpy for a 9 month pregnant lady, & I had a lot of aches and pains after. But I’d say the most disappointing of all was the business dealings and that it was not the luxury vehicle I’d expected. Apparently, there was some bad accident on the highway where the entire highway was closed. So what would have taken us 30/40 minutes, took almost 2 hours, so now we’re 2 hours into our 4 hour ride purchase. No, it’s not anyone’s fault, but you would think there would be some accommodations for something like that considering it’s not a routine traffic jam, it’s an actually shut down highway that no one could prepare for. But there was NONE! I ended up being an hour over and still had to pay full price for the hour. Although I really enjoyed Nancy, I’m not sure I would give Action Limousine my business anymore due to the condition of the vehicle we rented and the unwillingness to provide any kind of solace for our circumstances.

vanessa leão

I will never use them again. When my flight was delayed the driver didn't wait and I was then left stranded on at LA Airport. Eventually they dispatched another driver after waiting for over an hour. There were red flags from the beginning with poor customer service - you would ask a question and they ignore. Very disappointing.