Spectrum Store

Category: Internet service provider in New York

Address: 1360 3rd Ave, New York, NY 10075, USA

Phone: +18774823782

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Rocken Liu

Oct 28, 2022

The worker is very polite

Jay Smithtwn

Oct 12, 2022

BEWARE The worst SERVICE with spectrum total nightmare. I moved MY SERVICES from spectrum Horrible customer service waiting on phone for more than an hour no help they tell people something and the bill is double than what they tell you.and the people in the store at this location give you all wrong information. All they are concerned to sell and once you go back no help they don’t care. Horrible service rude staff.

Donald McMullin

Oct 8, 2022

I like the spaciousness of the location, it always looks very clean. When making an inquiry, should you meet a friendly and helpful agent, it makes the visit all the more worthwhile.

Alex Alex

Sep 24, 2022

Ridiculous store. The stuff is taking for ever to serve one customer and I’m talking 20-30 mins per person. Had to wait over an hour just to drop off the equipment

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Questions & Answers

Can you cancel service here?

Chris Buell | Oct 30, 2018
Jason R | Oct 29, 2020

Yes you can, remember to bring the cable box and modem

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Do they accept equipment back ?

Jonathan Kearse | Oct 30, 2018
LP Tentindo | Oct 30, 2018

Yes

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Can I exchange my old cable box for a new one?

Michael Mafrici | Oct 29, 2020
Jason R | Oct 29, 2020

Yes, it's really simple.

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Can i pick up a new cable box and modem here?

tazmeen rajwani | Oct 30, 2018
Jason R | Oct 29, 2020

Yes you can

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Can I pay my cable bill at this location

Shawn Fredericks | Oct 30, 2018
Jason R | Oct 29, 2020

Yes of course

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Can we bring in a non functioning cable box and swap for a new operational one? we're 10075. thx

Joel Bauer | Oct 30, 2018
Jason R | Oct 29, 2020

Yes, just bring the old equipment

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i need to replace my remote, i have Spectrum provider but using an old Time/Warner remote which is not functioning, Can I pick up a Spectrum remote at your store on 3rd and 77th, E.Kistler

Eileen Kay Kistler | Oct 29, 2021
Deniene Sarjeant | Oct 29, 2021

Yes they are very helpful in that area. Just bring the old remote and have them switch it. Trust they will not give you any problems.

What cross street is this store?

Marjorie Hart | Oct 29, 2021
Sanjay Shrestha | Oct 29, 2021

3rd ave between 77th st and 78th st

Is third avenue and 72 st open this Monday on the holiday

Linda Tosi | Oct 29, 2020
Ilyau Khavasov | Oct 29, 2020

No they don't help me

Can I bring my internet box to get changed?

Angel Robles | Oct 29, 2020
Travis Jackson | Oct 29, 2020

Yes you can just go and let them know what's going on and they will change it for you on the spot

If I bring in my cable box in person do I need to bring in the wires or just the box for exchange

Amparo Miolan | Oct 29, 2020
MII Installer | Oct 29, 2020

Just the box.

Home computer repair/services?

Dennis R | Oct 29, 2020
Alex D. | Oct 29, 2020

Spectrum is a cable TV company which also provides Internet access and mobile telephone services among other things. It does not manufacture, sell, repair, or maintenance home computer.

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Leaving NYC, can I return a remote at this store?

Bill Contardi | Oct 29, 2020
Herbert K | Oct 29, 2020

Yes

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Should i cancel my account before return the equipment or can i cancel the time i return it at the store?

Hanny Chang | Oct 29, 2020
Jason R | Oct 29, 2020

Either or, it doesn't matter

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Can u drop the cable box in any spectrum area

Ian Joaquin | Oct 30, 2019
Jason R | Oct 29, 2020

yes you can at any location

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Is it possible I can apply for a spectrum mobile phone? I have have spectrum for cable

Manuel Riquelme | Oct 30, 2019
Jason R | Oct 29, 2020

Yes, you can sign up for mobile here

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Can I return a box and accessories there?

Dina Alexandropoulos | Oct 30, 2019
Jason R | Oct 29, 2020

Yes just bring all the equipment

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how can i see tablets

Alfredo Vidal | Oct 30, 2019
Jason R | Oct 29, 2020

No tablets here

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Is there a local direct phone number?

bthlhm1 | Oct 30, 2019
Jason R | Oct 29, 2020

Yes, go to the website to verify

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How long spectrum been on 77th 3rd ave Manhattan

Edward Hargrove | Oct 30, 2019
Jason R | Oct 29, 2020

you would need to call the store to verify

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What time does the Third Avenue office open on Weekdays ?

Peggy Pressman | Oct 30, 2019
mariah veras | Oct 30, 2019

9 @Peter press

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Will spectrum be open during rush hashanah

Stephanie Fleming | Oct 30, 2018
Jason R | Oct 29, 2020

yes they are open

can I get a new remote, mine died last night. Yes I tried new batteries and they didnt fix it. Jill

jill leslie | Oct 30, 2018
Robert Burch | Oct 30, 2018

Yes

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Can I pay my bill at this location even tho I live in Brooklyn

Shawn Fredericks | Oct 30, 2018
Javier Turbi | Oct 30, 2018

Should not be a problem, they should be able to pull your account and post payment against it.

Can you pay your bill at this location even tho you live in Brooklyn

Shawn Fredericks | Oct 30, 2018
Luis Moya | Oct 30, 2018

I believe you can

Can I replace a broken remote control? I’m at 10028

Mary Morris | Oct 30, 2018
Marilyn Rodriguez | Oct 30, 2018

yes you can

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Do they provide replacement remotes?

Ms. F. Wright | Oct 30, 2018
Elizabeth J | Oct 30, 2018

Yes, they are generous about the return policy.

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What street is it on

Rosalie Grant | Oct 30, 2018
Elizabeth J | Oct 30, 2018

Third Ave, in the West side, between 77th & 78th. Blue awning.

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