Cuyahoga Job and Family Services

Category: County government office in Cleveland, Ohio

Address: 1641 Payne Ave, Cleveland, OH 44114, USA

Phone: +18446406446

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Dania Ross

Oct 7, 2022

0 stars should be an option. Wait 4 hours for call back after scheduled appointment only to press 1 and be told “invalid entry” goodbye. Having issues for 2 months.

Caesarra walker

Oct 7, 2022

No answer never picks up I been calling for a week now

Spencer Crossan

Oct 5, 2022

Very unprofessional extreme hold times wait 4 hours for a call back an still go back on hold for another 2 hours before you even can speak to anyone an they will hang up on you

K Dukes

Oct 5, 2022

Currently on hold until they close for the 2nd day in a row. This is the 3rd day calling as the calls keep getting disconnected every so often. If you're lucky to get a call back it's from the customer service dept that can't do anything except reverify the reason for the call and your information that you've already entered into the system to get them on the line in the first place. Its crazy..the last time I went through this I called channel 19 tipline and coincidentally got through afterwards. I'll just call them (channel 19) and keep tipping them off. Maybe if enough people do it they will look into the issues here. Otherwise they're very helpful,they just never answer the phone. I currently have a state hearing scheduled just in case.

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Questions & Answers

Do they have a fax number

Herry Morris | Oct 30, 2018
Ricky Felder | Sep 29, 2022

What's the fax number

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What is the fax number

reggie alphabet | Oct 30, 2019
Taeshawn Scott | Oct 29, 2021

What is y’all fax now number so I can fax some papers

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i’ve been on hold since last week so unprofessional but if they don’t answer we still get denied this is sad

Lisa King | Oct 29, 2021
Curtis Ramsey | Mar 3, 2022

Exactly I've been on hold too!

Is there a fax number

Joe Jackson | Oct 30, 2019
zae | Mar 3, 2022

Yes

Are any offices open yet ? Every time I call, I get put on hold for hours.

Mike Sinur | Sep 29, 2022
arisha Caldwell | Sep 29, 2022

Yes they're open the one downtown on payne closes at 4

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Im new to town. Im trykng tk get food stamps. Where do i go. The internet is not allowing me to create log in.

Jordon Jordon | Oct 29, 2021
Linda Stearns | Dec 3, 2021

Can I come to get proof of income

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I have three weeks worth of unemployment that has not been been approved or anything and I can’t find no one to talk to how long do I have to wait this is regular unemployment.

Percy Payne | Oct 29, 2020
Maurice Darden | Oct 29, 2020

Went through same thing. Theres a trick I found. Download a free scanner for your phone. Then scan all your paystubs on login page. Once they have actual pay stubs and proof, you get approved or denied.

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I make 10 dollars an hour I am a 32 old man with no kids would I be able to get any type of medical I surance

Lori Franklin | Oct 30, 2017
Diane Czir | Oct 30, 2018

Depends on how many hours you work in a month

how do i sign back up for food stamps

Janese Collins | Oct 8, 2022
Jonathan Moreno | Oct 8, 2022

I have a 800 number for you to call if want to get your food stamps back

Are they closed like old brooklyn

Jessica Lewis | Sep 29, 2022
Brandy Cochran | Sep 29, 2022

No, downtown is open

Case number 2282850

Valerie Williams | Jul 31, 2022
Sicile Beale | Aug 30, 2022

What is the question? All I see is some numbers that look like a phone number

How can you actually get a hold of somebody? I've been trying to get through the automated services to speak to a representative and can't find a way through. I had to submit information which I did and now they're not emailing me back

Tamara P | Jul 31, 2022
Kat James | Aug 30, 2022

It is an absolute nightmare trying to get through to speak to a person on the phone. Even if you indicate you would like a call back when they do call you back they place you back in the queue which makes absolutely no sense and is completely inefficient! I finally just had to go down in person today to give them the one last document they requested to complete mt Medicaid application process even though I had emailed it to them already. I feel they try to discourage you from completing your application.

Are we getting extra food stamp for January

Terry Beckley | Feb 1, 2022
Gary Miller | Mar 3, 2022

Yes

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Is it open to the public today

Trenton Wallace | Feb 1, 2022
Nakita Harris | Feb 1, 2022

If your filling out paperwork,you have to it out when you walk in. You must have an appointment,interview, or dropping off a payment.

Are they open or they closed???....just wonder before I take the ride there

Eric Rojasvelez | Feb 1, 2022
Anita Williams | Feb 1, 2022

The building is closed to the public for in-person services however, you may still come to the building to use the drop-off mailbox to submit documents. If you need copies, have them before you arrive.

Does anyone know when the building on Fulton parkway going reopen

Joyce Taylor | Oct 29, 2021
Adarryll Woods | Oct 29, 2021

Not sure, but Payne is always open

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How can i apply for food stamps

Judy Johnson | Oct 29, 2021
Prime Time | Oct 29, 2021

https://jfs.ohio.gov/

Are they open today On new years eve

Eboni Cunningham | Oct 29, 2021
Bridgett Dorman | Oct 29, 2021

The building is closed to customers. Only employees are allowed in the building. And yes the employees are working today but not tomorrow

Can I choose to not have taxes taken in my unemployment

stacie diamantis | Oct 29, 2021
Marquita Pennington | Oct 29, 2021

Yes

Do I need to make an appointment to talk to someone about filing a claim?

Heidi Gajoch | Oct 29, 2020
The Truth | Oct 29, 2020

Is the claim for Public assistance or unemployment benefits?

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I am not who put embalming fluid on sunflower seeds and fed them to me bizzells daughter nor did I take a picture of his daughter and other women and give the picture to psychiatrist to change my face to the women on picture in 1970,s I had a cas

Erica Bizzel | Oct 29, 2020
Kathleen Forst | Oct 29, 2020

What are you talking about????

What we do now about the medicaid renewal . No one work from my family . And everyone set at home. And everything is closed

Riham Labbad | Oct 29, 2020
Vanessa Reaves | Oct 29, 2020

You can do phone interviews & online apps

What we do now . About the medicaid renewal. No one work and everything is closed

Riham Labbad | Oct 29, 2020
Anita Williams | Oct 29, 2020

You can still drop documents off at the dropbox located right at the entrance.

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Do anybody know the child care department phone number downtown

Amani Polk | Oct 29, 2020
Hilary Lee | Oct 29, 2020

fallowing

what do I need foe a voucher because I work at her daycare can i fax the paperwork

Elizabeth Price | Oct 29, 2020
Andre Wells | Oct 29, 2020

Paystubs & childcare application. Yes you can fax paperwork

What do we need to file for unemployment

Sylvester Person | Oct 29, 2020
eileen latham | Oct 29, 2020

Contact Ohio Means Job they can assist with applying for unemployment. They have 2 locations 1910 Carnegie and 8111 Quincy Avenue

What is the address for the office at West Blvd and Lorian - please & thankyou

Michele Northcutt | Oct 30, 2017
Emily Kopp | Oct 30, 2019

9830 Lorain Ave, Cleveland, OH 44102

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