Windsor-Laurelwood Center

Category: Mental health clinic in Willoughby, Ohio

Address: 35900 Euclid Ave, Willoughby, OH 44094, USA

Phone: +18004384673

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Robert Sheffield

Oct 19, 2022

Out patient

Rex Muskie

Oct 17, 2022

Worst place ever. Had me wait hours just to find out my insurance wasn't accepted for inpatient. They took me through all this process just to tell me at the very end they don't accept my insurance to be there inpatient only out patient. So frustrated after calling ahead of time asking Al these questions instead they waste our time drove half an hour to get there just to get my time all wasted. We have better things to do with our lives.. they need to hire people to actually do there job instead of telling people the wrong information on the phone. This place was a joke. Do not even bother trying to go here it's a waste a time.

Alyssa Dunn

Oct 7, 2022

My daughter was a patient there for suicidal attempts and depression. She came home with more slices on her wrist from the masks they were given. The drs there asked her “would you like me to call your mom” when she replied “no” they just ignored it and went on about their day. She was there for 6 days and was a total different person for the worse. They did more damage to her than they did good. She was 11 at the time. This was a little Less than a year ago. I would never recommend this place

cortasia anderson

Oct 4, 2022

Thank you so much for your services it really showed me and reminded of a lot truly appreciate it team outpatient 😃☺️

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Questions & Answers

What if someone wants help but has no insurance or funds

Belinda Grace | Oct 29, 2018
Ronny S | Oct 29, 2018

This detox facility charges $750/day if you have no insurance. I was in the cheapest unit within the hospital. If you have multiple disorders it is $1,500-$3,000/day.

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Does Laurelwood take Paramount Advantage for Insurance??? I need to go through detox, and then would like the treatment program as well. I am a Heroin addict.

Kimberly Bertone | Oct 29, 2017
Nicole Smith | Oct 29, 2019

Yes, I have the same insurance and they covered 5 days of detox. It's a really great insurance company, a paramount representative came to Laurelwood during my time there to ask why I was there. I asked if that was going to affect the insurance but she explained that they wanted to know how they could help me more after that or with anything else (they cover 100% of dental work). I was very impressed and totally recommend paramount advantage!

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My son needs and is asking for help. He wants to come in today. Will they help him with an alcohol problem? He has had a rough year. And needs to talk to someone. Tried on his own. He is scared .

Debbie Knuff | Oct 29, 2019
Reggie Cremeans | Oct 29, 2019

Walk ins are possible. You can also call 440--953-3000 and ask for intake and admissions. Needs ID and insurance card.

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I was wondering how long in patient treatment is?

Mandy Salsbury | Oct 29, 2017
starkat2082 | Oct 29, 2019

Depends on if you have insurance to leech off of

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Do you have to go to a hospital to get transferred there or can I just go there and admit myself

Felicia Easterling | Oct 29, 2018
Tracy Davis | Oct 29, 2018

You can do a walk in admission.

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What time are you able to call to talk to a patient is there like specific hours for phone calls

Karen Henneman | Oct 28, 2020
Kaitlin Smith | Oct 28, 2020

Depends on the hall.

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Does caresource cover the 28 day program?

Kenisha Miller | Oct 29, 2019
Grant5000x | Oct 29, 2019

Not anymore. I believe they don't take CareSource anymore.

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Do they accept Molina Insurance?

Maryann Severino | Oct 29, 2018
Tracy Davis | Oct 29, 2018

Yes

Do u take Caresource from medicaid? Thank u!

Teresa Angel | Oct 29, 2018
Beverly Smith | Oct 29, 2019

Yes my daughter went today 3-09-2019 and she has Caresource.

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Do they accept Buckeye Insurance?

Kathy Quinn | Apr 1, 2022
Kristina Callahan | Apr 1, 2022

Yes they do. My son has Buckeye Insurance and has been treated here.

Do patients get a smoke break

Shannon Saliard | Jan 1, 2022
Rachel Wallace | Jan 1, 2022

Inpatient no, outpatient yes

Are patients in detox and 28 day program housed together co-ed or is there separatation for women and men?

Kristina Loss | Oct 28, 2020
Christopher Meyers | Oct 28, 2020

For me in the dual diagnosis unit it was co-ed.

Whats the age range

Gloria Dowell | Oct 28, 2020
Dreams “Shunxin” Catcher | Oct 28, 2020

6 is the youngest. Hope this helps.

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Does anyone know how the visiting hours works? Also who to call district wise my aunt was moved today n we cant find her n they wont give us information

Amanda Hager | Oct 28, 2020
Kaitlin Smith | Oct 28, 2020

You have to wait for her to call you because she has a pin number she has to provide in order for you to receive any sort of information. As for visiting hours, it depends on which hall she's on. If she is on one of the regular mental health halls it's probably Wednesday 6:30-7:30 and Sunday 6:30 to 7:30. There's another time on Sunday, but I forgot what it is. I hope this helps somewhat.

I want to make a phone call to a patient here.. I already have his intake of number, but what number do I call? And is there a specific time i can call to tall to him?

kelcey music | Oct 28, 2020
Thad Thaxton | Oct 28, 2020

Yes call the front desk and they will be able to help you. You can get the number from Google

What's the minimum amount of days for patients?

kenlyssa gelimo | Oct 28, 2020
Jason Shaw | Oct 28, 2020

I do not know. I believe it depends on the reason of admission.

If someone close to you just recently got admitted, Does it Make it better or worse to visit them? I’d appreciate it if someone gave me their opinions. I know everyone’s different but would just like to know everyone’s thoughts

Amanda Harmon | Oct 29, 2019
James Hill James | Oct 29, 2019

If you don't have a negative effect on the patient I would recomend visiting. It's usually a good thing for family to show support while someone is hospitalized.

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Laurelwood now takes medicaid and Obama care. Has beds set aside just for medicaid patients. In patient treatment is generally 28days it depends on mental health and addiction diagnosis. Can vary for each individual.

Amanda Bykowski | Oct 29, 2019
Brifu Ayala | Oct 28, 2020

They now take caresource again?

How long would you be admitted for a collotopin/xanax addiction?

brandy | Oct 29, 2019
Christina Walls | Oct 29, 2019

You can call 953-3000

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Do they take Medicaid

Jenn Fockler | Oct 29, 2019
Reggie Cremeans | Oct 29, 2019

Yes. You can call before you go, speak with someone in intake and make sure your insurance is pre-approved.

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do they take care source

Maria Schmitz | Oct 29, 2019
Billie Murton | Oct 29, 2019

Yes

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Can you bill me for the iop program if I dont have insurance ? How much would it cost monthly and how long is the program?

Lisa Strong | Oct 29, 2019
Gabe Mack | Oct 29, 2019

I do in patient, i do think they bill you. I believe Iop is either 4 or 6 weeks. I would call them directly though.

Are you just going to give me medicine because medicine doesn't work for me

tim noonan | Oct 29, 2019
Nicole Smith | Oct 29, 2019

There are groups where you learn how to cope and act and the exact steps to take in certain situations. This is the "behavioral" part of 'Windsor Laurelwood BEHAVIORAL Medicine'

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Is it for crazy people too

Jen Grubiss | Oct 29, 2018
C Turtle | Oct 29, 2018

This is a mental health hospital

How long do they usually make people stay

Kaylee Jackson | Oct 29, 2018
starkat2082 | Oct 29, 2019

I feel they keep longer to get more money..I mean seriously..u cant argue with a psych doctor...if they say u are nuts well ..frankly u have no protection against their say..

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Do they accept medicade?

Al Brittner | Oct 29, 2018
Todd Brisbin | Oct 29, 2018

Some types,

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Can I make an appointment with Dr. Miller this upcoming Friday? If possible Please?? Can I get a,direct number please,

brytni defilippo | Oct 29, 2018
Michael Delehanty | Oct 29, 2018

Call main office

Does anyone know the hours I can call to schedule to get admitted. Intake dept? Thank u so much

Rachelle Langford | Oct 29, 2018
Senra Az | Oct 29, 2018

pleassseee do not go here. It only makes everything worse. if you can, PLEASE go ANYWHERE else.

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Does laurelwood accept caresource insurance for inpatient duol diagnosed patients?

Kelly Carlin | Oct 29, 2017
phillip gilgllon | Oct 29, 2017

Yes

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Do you have an email

Sia Baldwin | Oct 29, 2017
Robert Kolb | Oct 29, 2018

Yes they do

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