Panda Express

Category: Chinese restaurant in Shawnee, Kansas

Address: West, 12160 Shawnee Mission Pkwy, Shawnee, KS 66216, USA

Phone: +19136310082

Opening hours

Sunday: 10:30AM–9PM

Monday: 10:30AM–9PM

Tuesday: 10:30AM–9PM

Wednesday: 10:30AM–9PM

Thursday: 10:30AM–9PM

Friday: 10:30AM–9:30PM

Saturday: 10:30AM–9:30PM

Reviews

Abby S

Jun 16, 2022

This location almost always seems to be out of at least a few items- even basic stuff like white rice. Very frustrating, not sure how they don't account for that. I used to think the food here was decent until I went to the location on 95th in Overland Park and realized how much better the food was there. Will be avoiding this location in the future unless things change.

Bryan Alldaffer

Jun 13, 2022

My Wife and I stopped in for Dinner and it was good. Store was clean and staff very nice

Carlito AUTO KC

Apr 17, 2022

The horrible customer service in my life, I get there 8:40 and thise kids playing around My son aks for teriyaki chicken and they said they don’t have so I ask for cook more and they said WE HAVE MOR FOOD IF YOU WANT, 5 min later was a big line and they call to the cook to make more chicken, WHAT IS THE PROBLEMS with this kids. I ask for the manager but dont care at all, EMPLOYEES REMEMBER YOU GET PAID BECAUSE CUSTOMERS.

Arcelia Diaz

Jan 21, 2022

I never give reviews, but I just had a bad experience at this panda express. At first the the lady that greeted us Maria was really nice but the second lady ALICIA was so rude and I think she was the manager cause she was wearing all black. I had to wait on my food because they were out of what I ordered and when I did get my food I only got broccoli with no beef. I waited until there were no more customers in line and went to address the issue respectfully and her response was that there was more broccoli because it is called broccoli beef and not beef and broccoli!! The other lady Maria went out of her way and gave my a new side or beef and broccoli. ALICIA needs to find a new job we're she is not serving the public or learn some customer service skills from Maria. Most likely I will not be going there again.

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Questions & Answers

Why do you guys give more of a side than an entree? Doesn't make sense to me.

Mario Fast | Dec 30, 2020
Jim Patterson | Dec 31, 2020

Great question! Time to "encourage" them to put a larger serving of entrees in the box. Especially with shrimp, when they're sticking it to you for a upcharge.

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