Plaza Artist Materials & Picture Framing

Neta OGAMI

What happened? I've been a customer for 40 years. Has ownership changed?

Michael Wolz

A wonderland of materials and gifts with a pleasant and helpful staff

Kristi Schulenberg

UPDATE: Just want to give Ben at Plaza Art in Bethesda a shout out. The day after I posted the review below, he reached out to let me know that (1) not all the materials I ordered were available but that he put in an order from another store and that if the materials weren't in when I picked up my order, they would be in shortly after, and (2) he let me know that he reached out the people who can control the online coupon in the hopes that they could help me (no guarantee). Thanks, Ben for circling back and to see what you could do. Whether I get the coupon or not, doesn't matter, just grateful for the attempted assist! ORIGINAL POST: Bought supplies for a drawing and painting class at Glen Echo Park. Instructor sent an email stating that kits were available at the Bethesda and Rockville stores.. nope, not this specific kit. Had to order each (30) item online. Signed up as a new customer for the e-newsletter and $15 off coupon for new purchases. Email confirmation sent with coupon code. Tried to apply it and was told it was invalid. Purchased supplies anyway and called store immediately to see if coupon code could be applied. Was told, "no, we can't control anything through the online store." $300+ on supplies. No interest by staff to help me out and figure a work around. Cancel order, try again? Take order over phone? Nope. Frustrating experience.

Tiffany Kelly

This is the only place where I purchase my son’s art supplies from. We do not go to chains or any place online. They are always friendly and have a great supply of everything we need. Most recently, I had forgotten to get my son a pad of paper that he needed for his work. Melissa graciously allowed me to come in a few minutes after closing. She really made my day.