Kensington Crossing

Category: Apartment complex in Fredericksburg, Virginia

Address: 101 Knights Ct, Fredericksburg, VA 22406, USA

Phone: +15406965754

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Patrick Gillis

Oct 18, 2022

My experience has been good. Maintenance folks are friendly, the grounds are taken care of, and the neighborhood is quiet. Plenty of parking. My apartment was recently renovated. Karen Gorham in the front office was extremely helpful in working out the details of my lease renewal and explaining any questions I had. Convenient to 95, 17, WaWa, Royal Farms.

Glen Rathke

Aug 5, 2022

Had a problem with the rent payment going through. Spoke with Ms. Karen; she immediately took care of the matter while showing exceptional professionalism 😃

Shanon Floretta

Jul 29, 2022

Great maintenance management. Safe & friendly neighborhood.

Ms Butterfly

Jul 21, 2022

Roaches. Roaches. Roaches. I am truly disgusted with this place. They claim luxury living, instead I have roaches in my apartment and cheap remodel material. They knew two families in our building had infestations when they moved out, but did not notify the rest of the building. I have reached out to the leasing office several times to come and send an exterminator. After calling and send numerous email, I went in twice. The first time they claimed to have "put me in a book and someone would be out July 14", instead they sent the exterminator to the vacant apartment to "the nest" and refused to treat my apartment. I have gone back and now Karen G. (the most nonchalant and dismissive property manager) is saying there is nothing they can do because the extermination company "comes when they want because they are a third-party vendor". I have fumigated my apartment and bleached it down to no avail. If they offer you to The Oaks, DO NOT MOVE IN. Ask them if the infestation in this section of the complex has been taken care of. The pictures online are of a model apartment and leasing office only. Since being bought out, this place has become subpar. This situation is embarrassing and unsafe. It is cheap and bad practice to not treat the entire building. Unacceptable Kensington Crossing.

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Questions & Answers

Why is it that they can't fix anything and do something about the Noisy neighbors that they say nothing can be done about it???

Farrah Gray | Oct 29, 2018
Michelle Scott | Oct 28, 2021

We have Noisy neighbors too- and we get reported as the "noisy neighbors" make friends and knock on their doors so they know when they are being loud :) it's helpful.

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Why can't they fix the a/c unit for good instead of having to come back every month. Especially in the summer months. I feel like we pay to much for the services/ amenities.

Alyssa Widener | Oct 28, 2021
Dennell Johnson | Oct 28, 2021

They actually just fixed the AC, and it is out again. I'm glad that my daughter decided not to renew her lease. This complex has too many problems, she gets phone calls and police at the door about a weed smell and she is not home. It's just constant foolishness

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