Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 5650 General Washington Dr D, Alexandria, VA 22312, USA

Phone: +17036581000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–5PM

Reviews

Morad Baider

Jul 21, 2022

Amazing generosity by Gustavo, really helped us out when we were in a pickle about the price.

Melissa Mattis

Jul 1, 2022

Save your gas and just look online, then buy elsewhere. They are overpriced compared to competitors (sometimes $100+ dollar difference). Their website is pretty handy. In person, I’ve never had such non-existent customer service. Went on a Friday at 11am, and they weren’t busy. No one couldn’t be bothered to even say hello to me and I stayed almost an hour.

Gbecker45ebay

Jun 1, 2022

Excellent

Dan McKenrick

May 16, 2022

They did not have in stock the part I needed but they wrote down the part number to help me locate it elsewhere. A+ service, Friendly Courteous service.

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Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 30, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 30, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

The item I received was defective. How do I get a refund?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 30, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 30, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

Why do you require my email?

Ferguson Bath, Kitchen & Lighting Gallery | Jun 30, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jun 30, 2022

We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Oct 28, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Oct 28, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

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