Address: 16411 Shady Grove Rd, Gaithersburg, MD 20877, USA
Phone: +13019479790
Sunday: 11AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 9AM–9PM
Michael Lawrence
I was very satisfied with my Carmax experience. The process was very simple and straightforward. They also stand behind the vehicles they sell. An issue popped up with my car after took delivery and they are taking care of it without any problems.
Walter Allred
Hands down best experience I've ever had selling a car. Absolutely zero pressure.
Michael McKinney
The salesman although he was very nice and polite and treated as well was unable to show us what all the car did and the different options it was trial and error in YouTube that got us through it. However the experience was nice and everyone was very polite.
thomas desimone
Your cars are all quality. Customer service is good sales are good for trading prices need to be higher your trade-in prices aren’t fair.
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You have to bring it in to be appraised.
And
In order to get a trade-in value for your vehicle you'll have to schedule an appraisal with them regardless of how or from whom the vehicle was previously purchased.
You need to make an appointment for CarMax to give you an appraisal. You can schedule it online and usually same-day. It's quick and easy and they make very fair offers. Good luck!
You need to take the car in and have them evaluate it to get a price.
They wont answer until the store opens. Try calling in.
It is possible, but I don't think CarMax offers that. When you can do it, it's usually through a brand's finance company on a CPO car sold through that dealer.
I received linked via personal email days after purchase.
They are a RIP off. You are better off going to a scrap dealer because they will still parts from your car. Much more profitable for all.
Yes. You will pay the bank off at the time of sale
Hi Omar, I do t work for Carmax, I am a customer just like you. I can tell you that Carmax is ine of the most outstanding car co.panies you could experience. There is no hassle not undue influence. They work with you to make your car buying experience a good one. I highly recommend Carmax to anyone. My family has gotten their cars there also. Good luck, check them out!
Why don't you just sell it outright to a private party. Carmax is going to offer you nothing close to whats its worth, detail it, look it over and sell it for 12-25% more than they gave you.
This carmax location tends to be booked 2-4 weeks in advance for service appts.....so while it is possible, expect to get an appt at least a week after that
Not " normal wear and tear" but probably would cover hoses, master cylinder, ABS module and such.
Carmax can buy your car even if you dont buy one from them. You have options.
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