Cascade Motel

Teresa

Positive: It was clean, But it was scary. It reminded you of the Bates Motel. I didn¿t want to stay. But my husband said if it was clean we were staying. We tried everywhere. Negative: It was showing its age bad.

Mack A

I was with three other people and online it said $84. We show up and it’s $120. We take about 15 minutes to inspect our room before sleeping and there’s stains all over the blankets. One that looked like mold, one like a small amount of blood…. Only one light worked by the beds. We went to ask for a refund, and the lady said “you have already been here for thirty minutes”. They said no refund and switched us to a different room- it was slightly better, but very outdated, toilet had problems flushing. The gentlemen was nice, and I could tell he was trying to accommodate us better. Just needs as upgrade overall. For that price I at least expected a clean room!

Sabrina Williams

I have been staying here off and on for over a year. Recently i had issue with the female working day shift at front desk. Shes rarely friendly. I overlooked that. I stayed 2 days this last time. When i went to pay for my 2nd day i couldn't find the key. I told the lady and she charged my card $5. The next morning while packing i found the key. I take both keys and the remote control to the desk. This lady refused to give me back my $5. Her first excuse was that it cost to put back on my card. I told her no problem just give me cash. She refused. Then she said it cost them to change the locks. I explained there's no reason to change them now. She talked over me and was obviously going to escalate this situation. So i just told her thats fine keep that $5. I will not ever be staying here again. If $5 is worth losing a consistent paying customer then so be it. She said that's fine. So rude!! Shes never smiling. Has a negative attitude daily.

Lux

If I could put no stars I would. I'm originally from the area but moved away and came to town to visit. The room we had was room 12 for 2 nights. It had roaches coating the walls, there was trash under the beds, then the owner tried charging us for 2 more people staying even though only 4 people stayed in the room and we had 2 others come to help us pack up to leave. She argued with us then ended up charging my dads card for two more people. Do not recommend. I would've rather slept in the car for 2 nights than stay here.