Tire Pros of Frederick

Timothy Potcner

The customer service is impeccable! Extremely nice, informative, and understanding people!

j booth

Awsome and quick

Larry McCullough II

Good group.

dante wallace

A few years ago, when Tire Pros first opened at their old location on West Patrick Street, I used them for all of my tire mount and balance needs. Fast forward to now and I needed another set of tires mounted and balanced, so I made an appointment. Made the 40-minute commute in to them at the new location only to be told 20 minutes after waiting in the lounge that they could not do my tires because I did not buy them through them. Keep in mind that the last 4-5 vehicles that I took to them at the old location they mounted any tire that I brought to them no questions asked, just like any other shop would. So, in the end I wasted 40 minutes in driving time, gas, and time away from what I could have been doing otherwise. When I was told my tires wouldn't be done by whom I can only assume was the manager he was rude and condescending about it, like I should have known better then to bring my own tires in. Thats what I've always done!! So, I drove all the way back to where I came from and found a great shop to do exactly what I needed super-fast with no questions asked. In today's times these shops like this, which are rare, need to realize that not everyone is going to pay their overinflated prices for tires and the majority of people are going to buy their tires online. The only reason that I can think of for not mounting tires bought from an outside source is for liability issues, which is fine, but that's simply remedied by having the customer sign a waiver. But I guess keeping a regular customer doesn't matter.........oh well