Address: 2152 Ralph Ave, Brooklyn, NY 11234, USA
Phone: +17184440092
Sunday: 12–5PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 10AM–5PM
Will Quach
Let me be frank and to the point - the reviews for this UPS Store are spot-on. If you're assisted by the gentleman here, he's absolutely helpful, courteous, and extremely knowledgeable. I met him on my second visit, which was necessary due to my terrible experience with the two ladies who processed my package on Monday night. I asked a simple question regarding the logistics of the last pickup time for the store and they rudely brushed me off and thought I was trying to confront them. As a result, my package which was paid for with UPS Next Day Air Saver went mysteriously "missing" and stuck at the location without any further tracking updates for the next 48 hours. I returned to the store to inquire about my package and the gentleman there provided all the necessary information to file a claim. After doing so and going through the proper UPS channels, the tracking updated to show that it was finally "In Transit" from that location. If you don't want your package to be at the mercy of these power tripping ladies, avoid this location at all costs. Look at them the wrong way and who knows, maybe your package might end up tossed haphazardly into a random forgotten pile in the already cluttered and unkempt excuse for a business. On a final note, do NOT go by the latest drop-off time that is listed on the official UPS site for this location (6:30PM), as the driver that goes here usually picks up well in advance at around 5:30, if not earlier. There are plenty of other UPS stores in the area that are worth your time and money than this place.
Dennis Jackson
I'd like to commend Nick and the entire staff at this location who were working on the evening of 8/31/2022. Their friendly attitude and willingness to help blew me away. While Nick was helping me ( and I had a transaction that was taking a long time) the other employees stepped in to make such the other customers were taken care of in a timely manner. this was one of the best experiences I had in a long time . your staff there rocks!
allyoop Dan
Quick return of stuff I order from Amazon and the like.
Jasinta Kydd
Very nice. Unlike Manhattan they give you reciept.
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Yes. If its an USPS you just wont get a tracking number
Yes you can
This is an actual UPS store and not an access point location.
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
So sad to hear this ! I have never received any such complaint from any merchant.... however I suggest that you talk to the supervisor and find out what's happening and share your concerns! Best of luck!
You would have to retrieve it from your email or if it were an online store.
New hours
I belive they do. When I was there, I saw mailboxes
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