Shoe Dept.

Category: Shoe store

Address: 2501 Highway 280 W/M Shopping Ctr, Ste A, Alexander City, AL 35010, USA

Phone: +12563290360

Opening hours

Sunday: 1–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Izzy Green

Aug 19, 2022

Why have your hours online say you are open for business til 10 pm if at 9:00 your store is completely locked down !!! Show your real operation hours jeez people,gas isn't cheap for anyone right now!!!!

John Warren

Jul 30, 2022

On the 29th of July 2022 my wife and myself drove 45 min to shop at this store , checking the website before making the drive , after arriving at 830 pm thinking we would have an hour and a half in which to shop , upon arriving we notice a dark parking lot with only one car parked way off in a corner ,my wife went to check if the door was open and noticed the operating hours listed on the door were totally different than on this website upon entering the two ladies working seemed to be preoccupied on getting floors cleaned up rather than helping out any customer , after about 15 minutes of shopping we were notified , by a screaming woman that the time was 855 and we have 5 min to make our final selections and make our way to the check-out , another customer made a comment on the website stating open til 10 pm then the employee told her the website had been incorrect for a long time , now I love shoe Dept and do intend on shopping at other shoe Dept but I will never go to this location again to do any shopping due to #1 rule in business is to not and run you’re paying customers out of you’re store due to having to stay open another 30 min and to notify corporate about the hours of operation being wrong and making sure the correct times or clearly stated ,on door as well as website ,these employees only learn how to run the store based upon prior teachings of former managers I assume , they may need more training in dealing with public

Jason Mccombs

Jul 7, 2022

Great price for work boots

Thomas Decker

May 14, 2022

Convenient and reasonably priced

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Questions & Answers

Where is my refund?

Shoe Dept. | Aug 29, 2022
Shoe Dept. | Aug 29, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 29, 2022
Shoe Dept. | Aug 29, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 29, 2022
Shoe Dept. | Aug 29, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Will they be open open on Christmas Eve?

Andre Moore | Jan 1, 2022
Valerie Johnson | Jan 1, 2022

I think so

Can I take some unworn shoes back and swap them for another pair of shoes the same price without an receipt?

Malakia Holston | Oct 28, 2021
Tina Langley | Oct 28, 2021

Got to have the receipt and the box it came in and the tags that go on the shoes

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