Metro by T-Mobile

Category: Cell phone store

Address: 41 Easton Rd, Willow Grove, PA 19090, USA

Phone: +12153462605

Opening hours

Sunday: 11AM–4PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Curtis Holmes

Sep 27, 2022

Iyhana was superb in her knowledge of tech. Very interesting and honest young lady. She has the patience of a saint. She took her time to explain everything to me, as far as my payment due date. We had a very good and professional conversation. She's very pretty. (With all respect due.)

Joseph Riddle

Aug 12, 2022

The very nice women at Willow Grove store Illea I think is her name? Anyway she is the best!!!

Starr Williams

Mar 6, 2022

Stopped in today I believe the young lady name was Simone she was excited when I told her my name is Starr and told me that was he nick name she was so pleasant she was in the store alone but I must say she was holding it down she worked in a professional timely matter and also was working off both registers while setting up phone the young lady was doing her thing I tell you I’ve referred 5 coworkers to metro and told them ask for Simone they said when they went in Simone was ready to serve them her customer service skills is off the chain she so professional and well mannered with customers her smile is so warming she is a genuine soul in all do respect y’all need more workers like her she told me she was just a sales representative that girl has supervisors trait she is about the customer I came in a while back and ask for Simone the two ladies was so nasty about her I don’t to much care for the other 2 young lady’s one Spanish she is the manager she said and the other had glasses they didn’t greet me when because they was talking I came in and the young lady with glasses said anything Simone can help u with I can but it was aggressive then I said no it’s fine I’ll wait then the manager got in it while I’m the walking out saying well I’m manager also nasty when saying it I write all this to say if u have metro stop pass the one in Willow grove on Easton road and let Simone assist you the girl knows her stuff and will help you with she has patience tell her you seen Starr Williams review you will leave out not disappointed I travel from southwest Philadelphia just for Simone to help these philly metros well that’s another review for a later time 🥰

Robert Lassiter

Nov 19, 2021

Great customer service. Chelsea & Simone was a great help & gave me some of the best advice I needed she went above & beyond for love this store.

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Questions & Answers

I am not getting any service what does no usim card mean?

Cherie | Oct 28, 2019
TIm Decker | Oct 28, 2019

Try to oiwer the phons off and on, if that doesn't work try stopping in in the morning so they can trouble shoot your issue.

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Can I pay my bill here?

Quintin Smith | Oct 28, 2019
Joseph F. DeMarco III | Oct 28, 2019

Yes

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