Budget Car Rental

Victor Contario

Rear window had a film on it from never being cleaned. So I cleaned it. Back dash had never been cleaned either had tracks of mud from a small animal

Maureen Owens

What a seamless and easy rental experience. Both the Plano & Austin location were friendly and understanding. I look forward to reserving our return trip home.

Jill Goldmann

Great customer service. Friendly and efficient.

Marla Bancroft

Elizabeth, Andrew and Rick were very helpful before, during and after the rental process. The cost was lower than Enterprise, however, when I picked up the vehicle it had a terrible odor and was not vacuumed or wiped down well. I was in a hurry so I just bought air fresheners and kept going. During the rental period I ended up having to take the car for an oil change because the light came on and there was no sticker inside to indicate when the last oil change occurred. I spoke with Rick who advised me to go forward with an oil change and I was given credit when the car was returned. The oil change process took 2-3 hours out of my day while on vacation which was an inconvenience. Upon return I had 3 holds placed on my debit card/bank account, presumably due to the adjusted final amount because of the oil change credit. This was unexpected and in my mind an unnecessary inconvenience to have nearly $1,000 total in holds on my account for what ended up being a final amount due of less than $300.