My phone was annihilated a few months ago and there are thousands of pictures I need recovered. The phone still holds a charge and rings even though it's in pieces. Can I bring it in to recover them?
Jenna Ki | Oct 27, 2021
AMIR MOHAMMADI | Oct 27, 2021
Great Apple Store was at the location. I just was there couple of days ago for buying a new I Phone and a liquid damage on a 6S. They told me in two appointments that they can take care of this kind of damage. At the end, they recommended third party repair centers. Save your time and make sure to make sn appointment for repair in advance since their focus is on selling Apple Products rather than the repair issues. They even told me at the door that there is almost no chance to do something for a dead cellphone.
I just switched to an iPhone and I’m really annoyed that I can’t buy Kindle books from my phone. How on earth do I work around this.
Karen Wilson | Oct 27, 2020
Sleeplesszoo | Oct 27, 2020
I belive you will have to purchase it first on the Amazon app and then it should show up on the Kindle book app.
If you have a computer with iTunes you can plug your iPad into the computer, then hold down the home and power button till you see a screen that has the iTunes logo. Then you will be promted to do some more steps on your computer
i need to talk to a person at the store. Why can't I do that?
Sandy Wright | Oct 6, 2022
Abdul Almarsomi | Oct 6, 2022
I think you have to book an appointment
They have iPhone 14 available for the population or you have to order them online
Frank El niño | Sep 27, 2022
Vignesh Dhakshinamoorthy | Sep 27, 2022
All products, you can order online and pick up in-store, or directly drop in and make a purchase. This Store is always busy, hence if you know exactly what you want, go for online order & pick-up.
my iphone 6s will not let me reset the password to my personal email. my personal email is a hotmail address and i changed the password yesterday. when i try to reset it, it wouldn't let me. So i tried to delete it and it would not delete. it HELP
gary holland | Oct 27, 2021
Y J | Oct 27, 2021
Try to connect with Apple Support-they can do a diagnostic test over the phone. Use a friend's phone to make the call.
Don’t go into the store. Call 1-800-APL-Care. If you go into the store, the specialist you speak to is probably going to have to call them for you, so you might as well skip a step! I used to work there, so I know 😊
Can I get an appointment for later today to service my phone?
Ronda Griffin | Oct 27, 2021
Michelle Carter | Oct 27, 2021
You will just need to call them directly and ask
What are the Covid safety practices like here?
Anonymous | Oct 27, 2022
Paramatha Nanika | Oct 27, 2021
Very good
When can we come in and buy a new phone? Ours just destroyed
David Donahue | Oct 27, 2020
Donald Hollman | Oct 27, 2020
You have to make an appointment
It shows the store to be open, but when you call in to speak with someone it says the store is still Temporarily closed. Is it still closed due to Covid?
Kelly Ham | Oct 27, 2020
Donald Hollman | Oct 27, 2020
It is not closed, they're overwhelmed like always because there's only one store in town. You have to make an appointment, I made mine online.
Where can I go to get my iPhone 10 undisabled?
Chris Chacon | Oct 27, 2020
Brent T. | Oct 27, 2020
Apple store
Does apple store fix air pods? Bought in t mobile store
Sheila Estrada | Oct 27, 2020
Sleeplesszoo | Oct 27, 2020
They will troubleshoot it if doesnt work depending on warranty and if you have apple care they will completely replace the airpod that stopped working
Is this store open to walkins? I need a VGA to 35 pin DVI adapter...do you have this in stock?
johnwilsonstudio | Oct 27, 2020
Sleeplesszoo | Oct 27, 2020
Apple stores are currently closed, any purchase will be done online and shipped. If you need help on purchasing you can call the retail support team at 1800 my apple
I lost one AirPod. Is there a way to get a replacement? If yes how and where.
I bought my AirPod from Bestbuy since April till now not one year yet, and right now my right side of my AirPod not working so can I take it to apple store? I don’t have receipt.
Sokna Seak | Oct 27, 2020
Ethan B. (Simple Network) | Oct 27, 2020
Hello Sakna! If They Are Brand New You Can Schedule A Genius Bar Appointment At www.apple.com And Get This Issue Resolved!!
I have seen spanish speaking staff at this location.
You can make a Genius Bar reservation when it’s convenient for you and add this to your “notes” or special request at the bottom of the form.
Hope this helps you get help in spanish!
Here’s the link to Apple support page for making a Genius Bar appointment:
https://getsupport.apple.com/?caller=grl&locale=en_US
Can I get my Apple Watch screen replaced? Not really wanting to have to get a whole replacement watch. Thanks
Anthony martinez | Oct 28, 2019
Private One | Oct 28, 2019
Yes u can get it replaced, but u may have to go back and pick it up. Depending on the repair or u may have to get another watch. Take it in and they will look at it. Good luck because they really want you to purchase a new one.
If you make an appointment they will fix it within 15 minutes or less we took iPhone 7 plus there and they said it would take 45. Minutes we just got out of parking lot and it was done
How do I make an appointment to come in so I don’t have to wait in the line that goes around the block?
Donna Crittenden | Oct 28, 2019
Hiland Watts | Oct 28, 2019
https://www.apple.com/retail/universityparkvillage/
Give them a call. They open at 10.
I walked in on a Saturday and Sunday afternoon. I was helped almost immediately.
Can I change my carrier when I buy a new iPhone at the Apple Store?
mary epps. This can not be fixed like this. As it | Oct 28, 2019
Daniel de Schweinitz | Oct 28, 2019
You can contact Apple Support and they can help you diagnose your problem and help you make an appointment with a specialist if necessary. The linked page will also help you make an appointment directly if you wish.
https://getsupport.apple.com/?caller=home&PRKEYS=
Can I bring my phone it to reply battery so that my phone could start working functionally. An how much would that be or how long would that take
Bianca Higgins | Oct 28, 2018
Dave Curlee | Oct 28, 2018
You need to log on to the apple site and schedule an appointment at the genius bar. However, if it's not under warranty, I'd find a local place that does phone repairs. Batteries plus had done them.
how do i schedule an appt?
Dakota Vann | Oct 28, 2018
Hector Rodriguez | Oct 28, 2018
You can visit there website or use your app apple store and find your nearest location and go from there.
I am in Vietnam but my iphone X bought in the US and I have lost my purchase invoice. So now I want to guarantee my iphone X what should I do?
I will suggest not to play around with the phone if you are not a technical person. There is an Apple store in Fort worth. You can take it there for checkup.
You will have to follow the forgot Apple ID process through their website. https://iforgot.apple.com/password/verify/appleid?language=US-EN&app_id=2083&newWindow=true&border=false
How do u make an online reservation for the Apple store?
Becky Pruitt | Oct 28, 2018
connie Garcia | Oct 28, 2018
Don't know this
how do i get a replacement battery for iPhone 8
Leonard McCown | Oct 28, 2018
Dylan Hargrove | Oct 28, 2018
The iPhone 8 is still basically new... how do you need a replacement? Also - amazon/ebay?
Can I get a battery for my iphone 6
lynne campbell | Oct 28, 2018
connie Garcia | Oct 28, 2018
Yes
my iPhone 5c got cracked It made it hard I was attempting to enter the password and the cracked screen made it to where it put in the wrong password in & my phone is on disabled sign into iTunes can the Apple fix it and cost please and thank you
Brandie Elliott | Oct 28, 2018
LOYD MCGILL | Oct 28, 2018
The only way to fix that is to use a computer and have iTunes erase the phone and reinstall the new iOS. you can do it yourself if you have a computer with iTunes on it and internet connection
Please make an appointment to take care of the problem
Does anyone need Apple ID removal? Or iCloud lock removal? Contact me.
LOYD MCGILL | Oct 28, 2018
Steve Money | Oct 28, 2019
Yes
I have been in the system on a cue holding for over 13 minutes now. Why is the wait so long?
Rhonda Seyfried | Oct 28, 2018
Spasic & Associates | Oct 28, 2018
They are providing a horrible services lately. Not just that location but Apple as a whole.
Can you help me unlock my iPad mini
Kg Granviel | Oct 28, 2018
Robert Allen Wilson | Oct 28, 2018
Go in and tell some one that works there and they will help you.
How do I find whhich Operating System my IMAC is using?
Gary HILL | Oct 28, 2018
D K | Oct 28, 2018
I believe what you are looking for can be found by clicking on the Apple icon on the top left hand side of your computer. Then click on about this Mac.
My screen is cracked, will the Apple store be able to repair it or no
Debra Umoja | Oct 28, 2018
Craig Foye | Oct 28, 2018
Yes, they're going to
I got My 12 year old daughter an iPhone 7 and she set all of it up. But now the phone is locked and she forgot the iCloud information, she had wrote it down on a piece of paper but she lost the paper. Is there any other possible way to unlock it?
Jonathan Galaviz | Oct 28, 2018
Jefflyn Davis | Oct 28, 2018
They can help you reset it at the Apple Store on University.
I need a Tech support appointment tomorrow what time I can get an appointment
You will need the previous owner to get a proof of purchase receipt and take it to Apple to have them to clear it. That's what I had to do with my daughter's phone.
You can only trade your phone in at this store if there's a manufacturer's defect that you did not cause. When you trade it in, you're trading it in for the same model, they send you a replacement. Otherwise, if you're trying to upgrade, you have to trade your phone in with your carrier.
This changes with time and the options you choose and maintenance agreement you decide on. Your best bet is to do some online research and/or visit the store.