Family Smiles of Plano

Category: Dentist in Plano, Texas

Address: 1900 14th St Suite C, Plano, TX 75074, USA

Phone: +14694062200

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 9AM–3PM

Saturday: 8AM–2PM

Reviews

Rita Kopecki

Oct 27, 2022

This clinic is the easiest on clients of any dentist practice I've experienced. Little to no waiting, just good care done efficiently with great care. I look forward to going! (That is not normal.)

Hortencia Castro

Oct 23, 2022

Excellent place they serve you later, they don't wait for you like in other places, I recommend them, I used to go to another place but, it took me up to 3 hours even though my children didn't have cavities, the truth is that it was there all day, and when I found out about this place now as long as Family Smiles of Plano exists I will always take my children there, thank you very much to all the staff who work there for me they are all excellent workers, always very friendly, one hundred percent recommended

Judi Hashagen

Oct 20, 2022

This practice is very welcoming and the employees at the desk, doing x-rays and assisting the dentist are always so nice. At my recent appt there was longer than usual waiting and the dentist spent more time explaining his reasons for being late than my actual exam and cleaning took!!

Susana Rangel

Oct 15, 2022

My family and I have been visiting this clinic for years. The Dr. is super friendly and very good at his job. Unfortunately I can't say the same about the receptionist who is attending in front (I don't know her name). I drive 30 minutes away to get to the clinic. Today I had an appointment at 9:00 in the morning (he always arrived minutes before each appointment) and was told that it had been cancelled. When asking why, since I did not cancel it, the receptionist said that they tried to contact me and I did not answer. I asked him the number they called and when he gave me the number I told him that was NOT my phone number. I let him know and told him that I have had the same phone number for years and that they have also had my number since I started going to this clinic. I told him that I was driving 30 minutes and that if I couldn't do something with my date, the only thing he told me was that I couldn't do anything and that if I wanted I could change the date because my place was given to someone else. He didn't offer an apology or admit that it was their mistake to dial a number that wasn't mine. They may not mind losing patients, but they lost 5 clients today! Make sure they have your correct information so the same thing doesn't happen to them that happened to me :\

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Questions & Answers

When should my child start seeing a dentist?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

The American Academy of Pediatric Dentistry suggests a child should see a dentist by age 1 or no later than 6 months after the first tooth erupts.

Do you see adults?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

The Family Smiles adventure is for people of every age, 0 to 99. We love treating kids, but no one is too old or too young to be a part of one of the most amazing dental experiences in town.

What insurances do you accept?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

We’re here for you and your optimum oral health. We currently accept Children’s Medicaid, CHIP, and most PPO insurances. The main goal is to provide the best care for you and your family. For any additional questions about your insurance please feel free to contact us and we will be more than happy to assist you!

Do you offer payment plans?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

Yes, we do! We have our own inhouse plan that is flexible to your needs. We’re serious about giving you the best dental care possible, so we will do everything to help you out. If you are interested, please be sure to bring a voided check or credit card to setup your payment plan with ease.

Do you accept cash if I don’t have insurance?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

We do! In fact, we offer an amazing discount plan for all our cash patients. That plan includes a free limited exam twice a year. We’ll keep saying it because it’s important to us: our main goal is to provide outstanding oral care for you and your family, so we’ll do everything to make that happen. Visit our website to learn more about our TX dental plan.

What do I need to bring with me on my first visit?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

You’ll need an ID card and an insurance card, if applicable. But more importantly, you’ll need your sense of adventure, your love for your town, your empty pockets for gold coins and your excitement to discover just how amazing a dental visit can be.

Can I go into the treatment room with my child?

Family Smiles of Plano | Oct 27, 2021
Family Smiles of Plano | Oct 27, 2021

Parents, we are true partners in this adventure. We don’t move forward without your okay. We’ll work together to determine the best path for behavioral management and we always let you make the final choice. In the event that the parent is not able to be in the treatment room, we’ll provide you with a Charlie Cam so that you can watch all the treatments that we decide together are needed. We make sure that you always have complete oversight and control of your child's care.

Do you have to make an appointment?

Javier Moreno | Oct 28, 2018
Family Smiles of Plano | Oct 27, 2021

Good afternoon Javier. Yes, we can see you walk-ins but it may take a while because we have to serve patients who make an appointment first. Please don't hesitate to call us if you have any other questions. Thank you very much for your interest in Family Smiles of Plano!

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