CLUB4 Fitness Grand Prarie

Edgar Hernandez

The manager Philip is rude and unprofessional. After a deadlift set Philip tracked me down on the other side of the gym and out of nowhere aggressively said “hey, I see you work out and just leave your plates all over the place, so why don’t you go put them up” I didn’t know what he was talking about, and instead of letting me know I forgot one set of 45s (I had put up the bar and the other three sets of plates and guess I forgot one), he said he’d show me the footage. Once we watched it and he saw I had put up every other set and clearly just forgotten the last one, he continued to be rude and say staff was sick of having to pick up weights. It’s gym etiquette to put up weights, but in 4 different gyms, I’ve never seen someone chased down and spoken to that way by employees. I should mention it’s odd he singled me out like that when the rest of the gym floor was littered with other plates that I’ve never seen staff pick up.

Lessly

The manager is extremely rude, and dishonest when it comes to gym policy. Had me get the $25/month membership for 24hr access, when the $15/month one does the same, and told me it was the $25 one that does it, and I still had to pay for the membership downgrade and renewal fees. Also the manager has been getting really disrespectful to the members lately, must be roid rage or something. This gym isn’t as good anymore now, and a ton of the equipment is broken. Only get the cheaper membership if you must!

LaToya S

I'm very disappointed with this club. The new manager changed the times of the classes without asking the opinion of the loyal members. When I tried to "discuss " it with her, as she suggested, she basically told me that nothing was going to change. Thanks for not taking into consideration the working customers who have to fight 5 o'clock traffic to try to make it on time. If you're thinking of signing up for the classes, it's not worth it with majority of them with virtual instructors. Paying $25 plus toll roads to try to make it is definitely not worth it. I'm down to 2 classes a week because of the time change. Funny how the times changed but the prices didn't. 🤔

Pooja Mehta

I was referred to this gym by my colleague who goes there religiously. We work at the same place and have hour lunch break so I though I could go to the gym in that hour, Me and my colleague happened to work out together couple times and having a good time working out. Suddenly after a second day my friend gets a message that his membership got terminated since he was showing me biceps curls. The fact that I am upset that they just assumed that he is my trainer and without having a conversation to any of us. I went to talk to them to give them a clarification that its not true. I am a Physical Therapist I don't need a friend to show me how to do a biceps curls, I don't know the name of the guy but he just kept arguing, not actually listening and inconsiderate. I offered my work ID to show, did not seem interested to even look at it. I am very upset and I finally canceled my membership. I would not recommend this place to any one. Sorry its your loss for two membership an I guess few more from our place.