Illinois Tollway Headquarters

Category: State government office in Downers Grove, Illinois

Address: 2700 Ogden Ave, Downers Grove, IL 60515, USA

Phone: +16302416800

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: Closed

Reviews

J Rob

Sep 28, 2022

Quick friendly service.

Beha Fejzi

Sep 22, 2022

Costumer Service Its terrible they talk to you in a very disrespectful way someone else added their license place in my account transponder they kept taking money out of my checking account i found out i was paying for someone else’s pay-tolls they did nothing to fix the problem they kept charging me even after i called them and told them to stop this is a Complete Scam and no one to help you.

Amanda Dailey

Sep 20, 2022

Agree with everyone else. Intentionally collecting late fees through this convoluted process. Ask to speak to the manager. I got my late fees wiped by raising he!!. This is absolutely ridiculous. Let’s let them know what they’re doing HAS to be illegal.

ZingJyu Wong

Sep 17, 2022

a good program set up for tollway roadside assistance

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Questions & Answers

Haven received a letter to replaced expiring transponder,What should do?

Efrain Alicea | Oct 28, 2019
phillip david | Oct 28, 2019

Go to the office and bring your old transponder . . . It's OK . . .

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Can I pay my unpaid tolls there

Isabel | Oct 28, 2018
Min. Vernita Fenn | Oct 28, 2018

Yes

Who is the overseer for Illinois Downers Grove Headquarters?

Asian Doll | Oct 27, 2020
Darryl Henkel | Oct 27, 2020

You all don't know so don't comment

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my responder is not working, can I where can I get it replace.

Indra Singh | Oct 27, 2020
Eddie H | Oct 27, 2020

Go to the Downers Grove tollway office to get a replacement.

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Where can I get the velcro strips for the IPASS?

James Levine | Oct 27, 2020
Will W | Oct 27, 2020

Tollway office on Ogden in a bowl in the lobby.

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May I return an unused ipass at this location?

Kinja Simmons | Oct 28, 2017
Owen Reeves | Oct 28, 2017

Yes, or any Jewel Store and Full Service Toll Road Oasis near you.

Is the owners Grove headquarters building open?

Cary Watt | Oct 27, 2021
Michelle Schulter | Oct 27, 2021

Yes north side of the building is open for ipass business

Is the Ogden Ave Tollway office open?

James Murphy | Oct 27, 2021
Brian Huntley | Oct 27, 2021

Yes. Monday through Friday. 8 am until 5 pm.

where can i buy a transponder

Nancie Elshafei | Oct 27, 2021
Cisco M | Oct 27, 2021

On line at getipass.com or Illinois Tollway. Com

Is Downers Grove headquarters open now?

Mere Valle | Oct 27, 2021
Ziggy Zag | Oct 27, 2021

No.

Must I buy a new transponder to replace the one that says it expired?

Angelica Sanchez | Oct 27, 2021
Rick Avelar | Oct 27, 2021

Nope just take the one you currently have that's expired to the illinois tollway office they will give you a new one, just for you to know the Downers Grove office it's currently closed for construction.

I now live out of state and my I pass transponder has expired. I would still like to use it. What do I do?

Richard Ringhofer | Oct 27, 2020
Patrice Henderson | Oct 27, 2020

Wrap it in foil and send to headquarters expressing you need a replacement.

How do I pay my tolls on line if I don't have a I-pass account?

Arthur Vazquez | Oct 27, 2020
MetaHoudini | Oct 27, 2020

Register to make an I-pass account.

Why does the tollway website in Downers grove say open.But when you drive all the way there,it looks like it"s been closed forever.Where can I go to add money to my I-pass.?

Jack Wales | Oct 27, 2020
K. Williams | Oct 27, 2020

It's not open to the public. You have to call them.

Is the tooway headquarters open on MLK day. And do they have a mail drop off.

William Miranda | Oct 27, 2020
Nick “NickyBVP” B | Oct 27, 2020

They aren't open on MLK day and a mail Dropbox idk about & i'd want to make sure whatever your dropping gets to the proper person. God knows where it could end up

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Can I get my past due tolls squared away here ,they are high ,will they let me come to some type of payment arrangements

Bp Royalty | Oct 27, 2020
Eddie H | Oct 27, 2020

Yes, they will be able to help you

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How do I obtain an iPass?

donna christen | Oct 27, 2020
Tasandra Bell | Oct 27, 2020

Go to an Oasis or come into headquarters

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Where can I buy an I-pass holder to put in my car?

Sandra Luna | Oct 28, 2019
Christopher Krupp | Oct 28, 2019

Every one I ever got came with a Velcro thing to stick it to the dash. Was part of the IPass Gizmo

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how do i change the name on the i pass

Usha Patel | Oct 28, 2019
Leon Nowlin | Oct 28, 2019

Go to the office!

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I used the Fast Pass app. It recorded 2 tolls on I-88 but not 2 or 3 on I-294.What do I do now?

Amanda Kurt | Oct 28, 2019
Ahmed Syed | Oct 28, 2019

Hi. Amanda Illinois toll way service is very easy, please call their customer service. Most of the things you can do online or by calling customer service.

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How do I access the web site

Herb Bracher | Oct 28, 2019
Brad Phillips | Oct 28, 2019

www. Illinoistollway.com

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My wife {Nancy] and I would like to know why trucks are using the third lain on 294? Not just one, a lot.

Peter Boer | Oct 28, 2019
John Brunner | Oct 27, 2021

The first lane was too fast. The second lane was too slow. The third lane was juuuuuuuuust right!

Can I add new driver's license and credit card here?

Ivanka vlokh | Oct 28, 2018
Pam Nichols | Oct 28, 2018

Yes

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Can I purchase a transponder as a gift to somelse?

Robert Wilke | Oct 28, 2018
Den Menne | Oct 28, 2018

Yes

Can I pay missed tolls here?

MaKayli Vann | Oct 28, 2018
Timothy Anzalone | Oct 28, 2018

Yes you can

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I want to switch my I-Pass from a business account to a personal account...What do I need to do??

Terry Ross | Oct 28, 2018
Tony Butera | Oct 28, 2018

Phone call

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When is Hindale Oasis open?

Carolyn Janopoulos | Oct 28, 2018
PAUL “Pawel” Dworski | Oct 28, 2018

Open 24/7

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How do i deactivate my i pass

Debra Henderson | Oct 28, 2018
Luis Montgomery | Oct 28, 2018

Go there. I also think you can go to the oases centers

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I need a letter to replace an old transponder

Kenneth Bartkowiak | Oct 28, 2018
Timothy Anzalone | Oct 28, 2018

Go to the IL tollway building on Ogden in Downers Grove IL

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I received a Chicago toll fine from a Wisconsin collection agency. They are showing a license number that is not ours. Can I go to the Illinois toll headquarters I'm Downers Grove to have them look into this?

Kathleen Vecchio | Oct 28, 2018
hball | Oct 28, 2018

I agree with Mr. Montgomery, please check on the authority who has jurisdiction over the roadway. Good luck

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What do I have do for a person's i-pass, that has passed away?

Jack Imlah | Oct 28, 2018
John Sonner | Oct 28, 2018

As an added note, the funds for the closed account could be merged into mothers I pass account but not a sibling.

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can I get replacement. from old one. and transfer any money on old ipasd

Marylou Glass | Oct 28, 2018
Larry D Dates | Oct 28, 2018

I do it all the time. I use to have a transponder that went on the front of the car, over the plate. The thing kept going out so, now I'm back to the one in the window on the inside . Your account will stay the same. They will just deactivate the old one and activate the new one. You can see it on line,so if you haven't set up you account on line do so.

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is the Downers Grove facility open now?

Krista Skach | Aug 28, 2022
Mr Tone Carr | Aug 28, 2022

The I pass is.

When will the office be open to pay my tickets

Francisco Ovalle | Oct 27, 2021
Patasa Johnson | Oct 27, 2021

I am not sure about the reopen date. I was told to pay online.

My ipass transponder is not working. How do I get a letter to exchange it at jewel?

Brian Mitchell | Oct 27, 2021
Eluv Toliver | Oct 27, 2021

Exchange can be made at your nearest Oasis 10-5 or mailed in. Administration building opening soon...

How can I return an expired transponder and get my deposit back?

David Nehf | Oct 27, 2021
Don Childress | Oct 27, 2021

Take it to Jewel OSCO Customer service desk

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Why building is close???? I was there yesterday and building is Close.

Wes | Oct 27, 2020
Ebalyn McCullagh | Oct 27, 2020

Construction

I couldn’t pay in the website, other than mailing it is there another way to pay?

Lizeth Ochoa | Oct 27, 2020
Cynthia Butler | Oct 27, 2020

I ended up using the 'pay by plate' option.

I been trying call the office but never get call back . There office is closed from last 6 month ? I have query of unpaid toll ? I called there professional accounts mango too nobody answering call ? What’s going on ? Need email address?

Vishal Parekh | Oct 27, 2020
Corey Linhart | Oct 27, 2020

Pay online at illinoistollway.com

Can i oay a ticket past due date online or by phone

Linilda Lopez | Oct 27, 2020
B. Fortenb | Oct 27, 2020

You can do both

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I missed a toll 3 days ago, I've tried to pay online but it's not yet reflected on the site and I dont want to miss the 7 days grace. Pls what should I do?

biobaku temitope | Oct 27, 2020
Campbell LW | Oct 27, 2020

It will not show up like that. You need to pay by the plaza number, with the date, time, and your plate number. The system will match it up. Again, you will not see a record on the toll you missed listed on the site says "you missed these tolls". It is your responsibility to know time, location, date and pay for the missed toll. If you pay for the wrong time and date it will not match and you will get a violation. I dont like the system but that is how it works. Good luck.

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Who do i contact for corporations im made complaints to ceo only to get harrassment charges on me this girl i was smoking crack together and weed i need the number tp corporate

Samuel Burress | Oct 28, 2019
Carolyn Rice (Giggles) | Oct 28, 2019

You call someone about this problem somebody will call the police. Get a lawyer since you are not clear on what you are really asking.

Ya I have a question how long before you all get out of Florida you don't need to be down there I pay for a sun pass account. But u all want me to rap it up in tin foil I shouldn't have to drive and place that around it. It's a sunpass state get out

josh DeLease | Oct 28, 2019
Campbell LW | Oct 28, 2019

This is Google location reviews and questions/ statements like this should be placed directly on the Ipass page. 99% of the responses here will come from individuals not associated with Ipass. The easy solution is to leave the IL transponder in your IL residence when you travel south.

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Whois the boss of this place how can i talk to him do this place. Not do drug test

Samuel Burress | Oct 28, 2019
Christine Lewanski | Oct 28, 2019

First, learn to put a sentence together that makes sense please. I cannot understand what you're asking

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