Respond Now

Category: Homeless service

Address: 1439 Emerald Ave, Chicago Heights, IL 60411, USA

Phone: +17087554357

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 1–5PM

Wednesday: 10AM–5PM

Thursday: 1–5PM

Friday: 10AM–5PM

Saturday: Closed

Reviews

MELISSA MANNING

Oct 17, 2022

Man I don't care what you see outside. Once you're inside staff work with you to resolve your issue. Also, food pantry 10am - (takes lunch @12-1pm) closes at 5pm.

Tracey Pugh

Sep 13, 2022

I contacted Respond Now for rental assistance for my daughter. At least to ask questions on what to do or if she needed to come in for help or to fill out an application. Since the beginning of the month she’s been given the run around. Call center doesn’t work. She has called. Multiple times. Called and was on hold for two hours. Another time as soon as 8am they stated they weren’t taking any more calls etc. Waited for so long just to receive help. (She has called multiple times. Has been proactive with needing help and talking with people). I’ve donated to this facility years ago, I’ve given food, clothing, volunteer time and money. Met with Carl Wolf when I came. Each time he was eager to see me and accept whatever I had but this time avoided talking to me when my daughter needed assistance. Ignored my emails and passed them on to someone else without even a hello how are you? It’s SAD!!!!! How can you be the executive director in an establishment that helps and supports others and lack human dignity to even act as if you’re concerned? A simple acknowledgment. Instructions on what to do, how to do it. What will happen, what can happen in this case. After going back and forth all this time we are told they aren’t taking anymore referrals. I put these people on my business pages years ago promoting them and everything. It’s sad. After reading these reviews I see it isn’t just us. This is a problem across the board that I was not aware of. I regret. Sidebar: When you volunteer at a place or give to a place you don’t do it thinking one day you may need them yourself. No one thinks to themselves oh I’m doing this because I may need them in the future. It makes you feel good though knowing that you have and hopefully now that you are in need they will be able to assist you. Not treat you like the money is coming out of their pockets/purses and how dare you even ask. I’ve been able to see both sides of this coin now and I’m not impressed.

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Aug 29, 2022

I was helped, and rental services were a process, but they do 🆘 help! 👍🇺🇲🇺🇲🇺🇲🇺🇲

Dan Eff

Jul 11, 2022

I was evicted in April. Got a referral from Catholic Charities. Three calls to Respond Now and nobody ever called me back.

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Questions & Answers

This Christmas I wanted to give back n feed 100 people this Christmas. I'm n Riverdale n I been looking everywhere for a shelter or a place where less fortunate hang out

Andra Foster | Oct 28, 2018
Katherine Miner | Oct 28, 2018

There's a place in Harvey, IL called restoration ministries that could use some volunteers or donations

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Can I get help with a room I'm homeless.Im sleeping in my car and don't get any sleep.O work and I'm drained due to no sleep.Can you please help me out

Susan Northern | Oct 28, 2017
Alisa Springer | Oct 28, 2018

South souburban PADS also helps with shelters and transitional housing they are also located in the heights

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What are the food pantry days and hours

Val Joy | Oct 28, 2019
Geraldine Alexander | Oct 28, 2019

The food pantry give you the basic food groups and if they any extra veggies or fruits they will give it too

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Where can I get help with my water bill

Cynthia Harris | Oct 28, 2018
Helen Campbell | Oct 28, 2019

I'm inneedof getting my water bill pay at the village of dolton

What days can u go in and apply for services and what all do I need to take with me.

Nyaika Beverly | Oct 28, 2019
The Red1 | Oct 28, 2019

I believe Monday Wednesday and Friday.... Bring all forms possible of identity and needed proofs of income or no income. May need shelter I'd or proof of homelessness if need housing services. Be persistent.

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Hello I'm a single mom who's trying to provide a roof over me and my daughter head. I need help with the down payment. How do I go about get it or do you all have any resources I can go through?

Concheta Patty | Oct 28, 2018
Larry G | Oct 28, 2018

Go to Pads in Chicago Heights Illinois

Do Repond help with housing for young women without kids?

Jasmine Simpson | Oct 28, 2018
Larry G | Oct 28, 2018

You want to contact Pads on Lincoln highway (rt 30) in Chicago Heights

Do they help help with payments on back payments on rent

Kimberly Carter | Mar 1, 2022
Leron Kannedy | Mar 31, 2022

Yeah

Do you accept clothing donations?

Diane Gib | Dec 1, 2021
Barbara Smith | Oct 26, 2022

Yes they do

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I also have another question. What days can you go in and apply for services

Nyaika Beverly | Oct 28, 2019
Helen Campbell | Oct 28, 2019

I'looking for the days TO come in an get help

2nd post to 1 I've never asked for any kind of help before, I don't even receive foodstamps I'm truly desperate any help would be great, we have no beds or even a pot.my new apartment is in Chicago Heights, I'm just asking anyone please

OH’SHELIA THOMAS | Oct 28, 2019
Pinky | Oct 28, 2019

Yes respond now is a great place too get any kind of help right now you can sign up for x-mas gifts for the children and they help out with snap benefits to check them out and good luck !!

Can I sign up for a Christmas basket when and can I put my grand kids on with me do they give out gifts for kids what does the basket consist of

Shari Johnson | Oct 28, 2019
Sounja Thompson | Oct 28, 2019

Only if you have custody and can show proof. Otherwise their mother need to sign up. Also are you in our service area?

Is it to late to sign up for the Christmas gifts and food basket?

Tracye Conner | Oct 28, 2018
Dorine Stevens | Oct 28, 2018

No

Do they offer shelter a place to sleep ASAP like right then and there?

Dontrell | Oct 28, 2018
Desiree' Boss | Oct 28, 2018

No. But they have resources that could help find a place that does.

Ive been calling for the past week in a half nobody answers and noone is calling back. I was trying not to miss the christmas sign up but i have a feeling i did im trying to see if its still possible. And what time can i come

Kristee Bobo | Oct 28, 2018
Danielle Krall | Oct 28, 2018

They open at 10am, but people begin lining up anytime after 8:30am.

Do they help pay your Utilities.

Naomi M | Oct 28, 2018
jimmi dell | Oct 28, 2018

Liheap can

R they doing a sign up for holiday baskets

Smom Luv | Oct 28, 2017
Eboni L Johnson | Oct 28, 2017

Yes we are.

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Do they help familes? With shelter?

Ashlee Primmer | Oct 28, 2017
Alisa Springer | Oct 28, 2018

Pads in chicago heights does! They are great with helping they moved me 2 years ago.

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