Resource One Credit Union

Category: Credit union in Mesquite, Texas

Address: 2750 N Galloway Ave, Mesquite, TX 75150, USA

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 9AM–1PM

Reviews

Sarhina Monto

Sep 8, 2022

Very informative and helpful. Nice friendly staff.

Tricia Toussaint

Aug 26, 2022

enjoy banking at this credit union always friendly

Travis

May 11, 2022

Added unknown fees. They added so many unknown secret fees that I’m unable to close my account now. Stay away! Rate was good, but the amount of hidden charges are ridiculous. Update: resource one fcu called me and personally apologized for their fees that I had to pay, they made it right. They understood that some some of their fees might have been hidden or at least not clearly spelled out. In the end, I was upset at first, but they did make everything right.

Ashlee Clark

Jan 19, 2022

Go anywhere else if possible! Lines are always ridiculously long; with 2 to 3 lanes open, you can't pay your car loan online-like everywhere else in the world. I have never once received a statement from this place until I closed my account, and now, out of nowhere, they are taking money out of my savings account and charging me statement fees! I call to close my account, and after verifying all my information, she tells me I have to write a letter to close my account. So many issues, I paid my car off two years early to get rid of this place.

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Questions & Answers

Are the coin exchange machines available for non members?

Carolina Torres | Oct 27, 2021
Resource One Credit Union | Oct 27, 2021

Hello Carolina, thank you for reaching out. The coin machine are available for members only. If you open an account with us, we can process your coins. Have a great day!

When is shred day

Hugh White | Oct 27, 2021
Resource One Credit Union | Oct 27, 2021

Hello Hugh, we currently do not have any dates set for 2021. Follow us on Facebook for event updates, so you're first to know when we schedule future events. Thank you, and have a great day.

Which branches offer Safe Deposit Boxes?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

The branches that currently offer Safe Deposit Boxes are the Southside Branch, East Dallas Branch, and Jones Rd Branch.

Do all branches instant issue Resource One Debit Cards?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes. All branches currently are able to instant issue debit cards.

Does Google Pay, Apple Pay and Samsung Pay work with my checking account?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes! Your Spending Account Visa® debit card is compatible with Google Pay, Apple Pay, and Samsung Pay.

Do you offer Money Orders?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, we do. Members are able to purchase MoneyGram Money Orders at any of our locations for a $3 fee.

Does this branch have a QuickChange coin counter machines?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

All Branches have a QuickChange Coin counter machine, except Spring Cypress. It is a 3% fee for members. It's free of charge for youth accounts.

Do I have to be a member to apply for a loan?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

No, however, you will need to open membership to book out the loan, if approved.

What identification do I need to open a membership?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

A primary form of ID: a current, valid U.S government-issued ID (e.g. Driver’s License, Passport, State ID, Active Military ID, Concealed Hand Gun License) or Foreign Passport A secondary form of ID: Social Security card, Birth Certificate or any major Credit/Debit Card with your name

Does the credit union have Notary Services?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, we offer free notary services to members and non-members. Our branches have at least one (1) notary at each location.

What is your mailing address for deposits/loan payments?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

You can mail checks for deposit or loan payments to: Resource One Credit Union, PO Box 660077, Dallas, TX 75266-0077 Please note that mailed in deposits and loan payments are processed on business days, Monday through Friday.

do you have to have checking account to have saving account only

sarah phillips | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, to start your membership you will need to open a savings account with a deposit of $25.

Read More

It would be nice to have Resource One's Shred Day on a different day in November than when the City of Mesquite has their's (Same Day) right down the street. That said, the staff has been nothing other than awsome on these Shred Days.

Dolly Hall | Oct 28, 2019
Resource One Credit Union | Oct 28, 2019

Hello Dolly! Thank you for the feedback, we will look into this for future event planning. Thank you and have a great day.

When will be next shred day at the credit union? Thx

Janice Wright | Oct 28, 2019
Shahid Aziz | Oct 28, 2019

Look like you got the answer

Read More

Just wanting to make sure are y'all going to be open tomorrow because of MLK day?

Krystal Evans | Oct 28, 2019
Shahid Aziz | Oct 28, 2019

Closed national holiday

Read More

Went back the next day to find out Jennifer last name so you would know exactly who she was, thanks to Jessica Nelson was wonderful, it was Jennifer Fravsto was great 👍. Life puts you threw storms an I'm going threw one now, thanks so much.

Elissa Hill | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

Thank you for following up Elissa! We will be sure to let Jennifer know how much you appreciated her help and we are so glad to hear that the storm has passed for you. Have a great day!!

Do u have to be a member to get a loan

Clarissa Brown | Oct 28, 2018
Chris Hughes | Oct 28, 2018

Yes

How much to join

Zara Zee Zerby | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

Hi Zara, it is $25 to open your membership. Let us know if you have additional questions. Have a great day.

What time does close on Saturday

Alethia Moore | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

They close at 1 PM. All R1 branches are open Saturdays from 9 AM - 1 PM.

What are the hours

Lenora Coronado | Oct 28, 2018
E Seelbach | Oct 28, 2018

Lobby Hours Mon – Fri: 8:30 am – 5:30 pm Sat: 9:00 am – 1:00 pm Drive-up Hours Mon – Fri: 8:00 am – 6:00 pm Sat: 9:00 am – 1:00 pm

Can you send money with zelle

Doretha Hamilton | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

We currently use PopMoney to send money to friends or family. It works very similar to Zelle.

How can I set up mobile deposits

Gwyndalyn Henderson | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

Hello Gwyndalyn, First, if you have not already, sign up for Online Banking with your Resource One Member Number and password, then allow mobile access by selecting Account Access and Mobile Services. Next Log into your mobile app and select Mobile Deposit. The app will then prompt you to choose an account to deposit to and you will have to agree to the terms and conditions. Thanks!

Does this location have a night deposit box?

Alethia Moore | Oct 28, 2018
Resource One Credit Union | Oct 28, 2018

Yes, there is a night drop at this location. It is located in the ATM drive thru.

How long is the grace period of a vehicle payment?

Trina Deloach | Oct 28, 2018
Stiff Cliff | Oct 28, 2018

15 days

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