DHS Family Community Resource Center

Category: Family service center in Kankakee, Illinois

Address: 285 N Schuyler Ave, Kankakee, IL 60901, USA

Phone: +18159394545

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jessica Fleming

Jun 3, 2021

Website says they are open, it's almost 9 a.m. they open at 8 a.m. told to have a callback Tues or Weds, it's Thursday. Called them and they answering machine say they are closed. Have a 5 yr old and am being swept under the rug like they do. Window lady is rude. Unprofessional. And doesn't belong working with people in this kind of setting. Kankakee office sucks.

Mary Bassett

Jan 8, 2020

Pretty unprofessional for a state office to leave the phone off the hook so they don’t have to answer.

Amanda Dea

Aug 13, 2019

They hang up the phone on you; Very unprofessional employees.

Becca Ramirez

Apr 21, 2019

Every time I call the office, the same disappointing situation happens. I press the number for the different options the automated machine asks me to choose from & then once I get connected to a line the phone rings 3 or 4 times and then THE CALL DROPS!

Thanks! Your review is awaiting moderation.

Questions & Answers

I call the number to talk to someone and it say put a number and password how do i just talk to someone or what number am I to put in

Anna Jean | Oct 28, 2018
Laura Wilson | Oct 28, 2019

the phone number listed is incorrect the correct number for this office is 815-939-4544

Phone number doesn't let me talk to anyone :/ is there another number?

Shawnna fdhdgjgay Rosetdnzhg hxd | Oct 28, 2017
Shawnna fdhdgjgay Rosetdnzhg hxd | Oct 28, 2017

:( that sucks cuz I'm an hour away.

Read More

Why don't they answer the phone

Kristina Lamontagne | Oct 27, 2020
Kristina Lamontagne | Oct 27, 2020

I applied for food stamps last month and had the phone interview and haven't heard anything yet, how long does it take to hear something, I forgot my case workers name and number

Read More

Does she pay for burial expense

Tina Huckleby | Oct 28, 2019
Steve | Oct 28, 2019

No

what is the numbe you call if you forgot your snap pin number?

Tammy Dutour | Oct 28, 2019
Mama of 4 | Oct 28, 2019

I think you can change it by using the number on the back of your card (maybe?) 1-800-678-5465

What is the income to qualify?

Lalaine Hartman | Oct 28, 2019
Iesha Williams | Oct 28, 2019

Dont have to have one

Why is it when I call it rings 4 times and the hangs up

Kathy Parker | Oct 28, 2018
Stephanie Knowski | Oct 28, 2019

How is it fair for people who dont have time to come in, call instead but we just get hung up on??

Read More

Why doesn't dhs local office answer there phones.

Laura Buckman | Oct 28, 2018
Sarah Phillips | Oct 28, 2018

They never answer. You're better off just going up there, which sucks because you can end up waiting hours to talk to someone.

My child support was taken out the 18th of August and my children still have not recieved it. What is the hold up?

Beatriz Anzaldua | Oct 28, 2017
Diamond Ridge | Oct 28, 2017

The best thing is to go up there and talk to them face to face. Its the only way you can get to the bottom of it.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places