Xfinity Store by Comcast

Category: Internet service provider

Address: 310 Upland Square Dr, Pottstown, PA 19464, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

randy eagle

Sep 19, 2022

wost network worst costomer servise well its just not there and u slo me down on purpose...u lied made my internet faster cuz u thought i was hooked up and when i told u come get ur stukk for chargin me u slo me down i was never hooked up!!!!u lie!!!!i want to sue you...

Lucy Trainer

Sep 3, 2022

We were greeted kindly and were given a seat to wait for "supposed technician" to speak to us. It was a reasonable suggestion. What wasn't remotely reasonable were the options suggested by the technician. All I wanted is for the right Xffinity app on my TV so that I could watch the programs that were promised. I am a Diamond member without any perks. A simple login might be the answer instead of a house call charged to me. I think you folks better stick to selling your cell phones and hire English speaking people to guide long time patrons to a pleasant telephone experience.

Robert Taylor

Jun 8, 2022

Great friendly crew.

Ric Thomas

May 23, 2022

Very helpful

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Questions & Answers

Why don't't they send out channel guides??

Wendy Minear | Oct 27, 2020
Michael Wallace | Oct 27, 2020

My guess would be a combination of cost and packages. I think they're up to 4-6 channel lineups so it starts getting a little confusing. Plus they have the list online and in the guide whereas hard copy costs money.

Why can I not call a store directly to see if they have something stock...I get the run around the the #800 number ? They post no direct # ?

David Bradley | Sep 27, 2022
Vane | Sep 29, 2022

Unfortunately it's super frustrating how there is no stores that have a phone number....let alone enough workers. Phone calls would just slow down the process of in store face to face interactions

do you need an appointment to discuss plan updates?

John Hardy | Sep 27, 2022
Vane | Sep 27, 2022

No you don't. But if you want to skip the line of 2 people waiting your appointment will go ahead of the walk ins

How do i turn off the information voice thats talking when I change channels?

Lisa Sovia | Jul 29, 2022
Barbara Wheeler | Aug 28, 2022

Call Xfinity. The store doesn't have a phone number. Or catch one of their trucks. They can tell you

How much is cell phone service monthly charge for 2 phones.

Shobhana Patel | Oct 27, 2021
Michele Covington | Oct 27, 2021

The prices vary based on the data plan you choose. It's best to check online or visit the store.

Are there persons in the Pottstown office that you can meet with to discuss how to relocate and select a new plan?

Jim Erb | Oct 27, 2020
Margie Gehlhaus | Oct 27, 2020

When I went to the Pottstown office of Xfinity, I found there were at least 5 people who were there to answer any question you had. I went to get a new cable box. When I arrived, they opened the door for me, took my name, the lady said she had my new box ready and would activate it and I was able to ask her any question. If you need to go there, don't be nervous, they were very good to me.

Do you have routers and modems available?

Carol Graves | Oct 27, 2020
Rasheed Edwards | Oct 27, 2021

yes

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