Address: 6121 W Park Blvd, Plano, TX 75093, USA
Phone: +14693661035
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Pollyana Oliveira
Sale ! True sale, friendly staff!
Alexander Rohde
Disgusted with this specific store (Express at Shops at Willowbend) and their staff. My wife stopped by to look around and she came out shortly after. Not a single employee bothered asking if she needed anything since they were too busy watching her closely to make sure she wasn't going to steal anything. I've never seen her look so uncomfortable before. Please know customers come in all shapes, colors and sizes... this should not change the way you treat a customer. Ever. If you feel the need to treat customers differently based on how they look or are dressed (discrimination), please do yourself and future customers a favor and find a job where you don't have to see people. She has shopped at express for several years and yesterday was the last day she will ever support any Express business again. All it takes is one bad apple.
Rachel Overton
They seem very understaffed. People who planned to make purchases ended up leaving their items and walking out bc ithey couldn't find someone to check them out.
Andy khanal
Price Point is something that's need more attention.
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The safety of our customers and associates is our highest priority. We are taking care to keep stores clean and enforce social distancing. Here are some of the actions we are taking: cleaning and sanitizing all stores, training associates on new protocols and best practices, signage and audio reminders about maintaining a proper social distance, safety precautions in our fitting rooms and checkout desks and limiting store capacity to recommended numbers.
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
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