Address: 5636 N Tarrant Pkwy #116, Fort Worth, TX 76244, USA
Phone: +18172817200
Sunday: 9AM–8PM
Monday: 9AM–10PM
Tuesday: 9AM–10PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–10PM
Saturday: 9AM–7PM
Pamela Frederick
This place is a scam! Signed up at $65 per month for a year. On the 13th month charged $70. On the 14th month charged $75. I call and ask if this $5 increase will continue monthly and why there is no communication on the increases. She claims they sent emails. Of course, I have already searched email including junk/spam. Nothing. The girl urges me to freeze my account for $20/month. I ask a few questions regarding this freeze, since M.E. wants to hold strong to their "contract's cancellation policy". She has to put me on hold twice to ask her manager for the answers. I then realize I need to speak to the manager myself. The "manager" Lyly gets on the phone with an attitude already, because she has been bothered to answer her own untrained staff's questions. She basically called me a liar, and that I DID receive emails from them. She had no inclination to help at all. Why not ask to verify my email address on file? Thats what should of happen. So I ask for a area director or district manager's contact info, so I can speak with them. She REFUSES, and tells me she will escalate my issue herself. I tell her she can do that, but I STILL want the contact info. She responds that she can hang up on me because I am yelling. I wasn't yelling. I ask a 3rd time, and she spouts off an email address rapidly so I cannot hear it. Lyly's attitude is unacceptable. If a paying customer requests info, give it to them. Unfortunately, this will most likely fall on deaf ears, because they all know each other. When I went in to freeze my acct, Lyly made sure to let me know, "I already called the DM about you." Of course you did. You don't want the DM fielding a true complaint about your poor attitude and lack of management skills. M.E. needs to train staff better, since management doesn't want to be bothered by intelligent questions regarding a memberships.
Venezia Steph
BOOK YOUR FACIAL WITH JESSE! she is hands down the best. i left with my face feeling and looking SOO good! definitely recommend Jesse. 10/10
Kimberly Fretwell
I just had to let everyone know that Jesse my Esthetician is absolutely incredible!! I have never had someone work on me with such precision and grace ,and I will never go to anyone else again. She takes her time, never rushes me , and in fact actually gave me extra time because her elderly client ahead of me took extra time from her. She always goes above and beyond to make me feel extraordinary, and her chemical peels are superb. You must stop by and see her! ♥️
Jake Williams
Make sure you don't sign up for the year subscription, there is no cancelation policy so you'll have to pay out the whole year regardless of circumstances.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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