ExploreUSA RV Supercenter Canton

Elizabeth Redmon

Do not use this Explore USA! We took our rv for warranty work and were called and told we owed almost $900. We had agreed to pay a diagnostic fee if necessary. We were never called with a diagnosis. The call we received was your rv is working (not properly) but working and you owe $8?? almost $900. We had an ac that was not recognizing our 3rd zone after replacing the zone 1 ac unit. Dometic, the maker of our units, sent us there for warranty repair service. Explore USA did not approach our issue as a warranty repair. After speaking to Dometic I was told Explore USA decided it wouldn’t be covered under warranty so they didn’t even try. My husband is a technician for another company and could have fixed the issue himself but didn’t want to void the warranty so did as the manufacturer instructed. We were told the issue was the unit was wired wrong and we had a bad thermostat. We feel this is a complete lie due to the fact everything was working before we took it to Explore USA. We were having a communication error. We spoke to the store manager and we’re still held liable to pay more than the diagnostic fee even though it was their mistake. We had to pay their charges in order to get our RV back. Do not use this business unless you want them spending your $ for you on useless items and charges!

Christy Browning

Purchasing our RV from Explore USA has been a wonderful experience. Keri in the service department always comes through for us when we need her.

Walker Earlston

They got the job done but took a few. Anyone looking for a job? They could use the help.

Johnny Stephens

Very friendly and knowledgeable staff Thomas was on top of problem and got everything fixed in a timely time. I highly recommend explore usa in canton texas for any repairs or upgrades