U.S. Customs and Border Protection - Pembina Port of Entry

Damian Loewen

Rudest people I’ve ever met, and made it really difficult to pass

clementine kulikowski

What was going on Oct 20, 2019 when approaching the Canadian Border and Customs entry the road was blocked and everyone was being re routed to an American official who requested travel documents and the reason for the trip to the USA. The Canadian license was checked and honestly I thought it was the Canadian customs because there was construction going on. I am assuming the stop was on the American side but did the officer or agent involved have the right to do this?

MrShelange

the old guy from US custom who gives you the stuff you bought from duty free very rude!!! you came from long trip back home to manitoba of course you have to buy something from duty free it was 2:AM before we checked to to border official we need to pick up stuff from duty free when i arrived at the small trailer at the border i stop and get ot from my car to give the receipt to get the items and the old custom guy i dont know what to call him!!! hes yelling at me " stay in the car " "stay in the car " very loud like i was did very wrong and was intemidated that i felt like i was going to do something bad ! i have my whole family inside the car my two kids were awaked they were excited going back home to winnipeg after long hours of drive! they heard very loudly what a custom guy yelling at me!!!! my kids where kind a shock" i dint know that if to late or 2AM in the morning you were not allowed to step out from your car" that guy i cant forget his face its kind da he has give me a very bad look after that yelling! he looked at me like i am stupid because i was just a BROWN guy that you cant trust when they step down the border...and when he handed me the items that i bought with two bottles of liquor and some chocolates he almost trowed at my face i was seating inside my car my wife and my two kids were saw it! if they dont want us to step out from our vehicle they should a note from outside their building we can read i can asure to them! these place needs an upgrade people here from costume needs to be retrained for... or just happen he saw us a minority person coming back to manitoba brown minority guys dont steo out in your vehicle to get your stuff from US duty free " you been warned US custom official in this border very rude and disgusted....

Joel Penner

I always do my best to be friendly and decent to the border officers. But when they abuse their authority then my patience is tested. We just recently came back from Manitoba and come through the border. The official was very unfriendly and did not greet us when we drove up. It’s quite disappointing to drive up to your drive up to your own country’s border and get met by unfriendly officials.