Best Western Governors Inn & Suites

Wandering Auntie

Overall nice place and quiet with little freeway noise. The rooms were a little dark though and there was a tree outside my window so opening the curtains didn't help

Moneek Graves

OMG, let's start with the fact that the front desk clerk could not speak English. It was very difficult asking him a question because he didn't know what the hell I was saying.🙄 Next thing, when we got to our "non-smoking" room It smelled horribly like smoke. So much that it was making me sick and I couldn't stay in that room. I was asked to be moved and I was put on the second floor. The only good thing was the front desk manager was super helpful and very nice and apologetic. She checked our room to make sure it was okay for us and it was. If it wasn't for her I would only give it two stars. The water pressure was great but the shower head did not adjust and the water sprayed directly at my face so I had to take a shower to the side of the tub. Everyone is not 6 ft tall. Also some of the towels needed to be in the trash. You could see straight through them. You don't give those to a guest. When a towel doesn't absorb water it's not a towel anymore. The last thing that troubled me was the next morning when we had breakfast. I went down to the breakfast area and all of the tables were dirty. This was an hour before breakfast was supposed to close. I asked the same front desk clerk that checked us in the day before if someone could clean one of the tables off so we could sit and eat. And he had no clue what I was saying. He told me to go sit down, which came off really rude but it was mainly because I think he didn't understand me. The entire time we were in the breakfast area no one came to clean up or check the food or replenish it. The coffee was completely empty and the food was cold. I understand if they don't have enough workers and the front desk person is handling breakfast as well but come on!!! There were eight people that came in after us and no clean tables, no coffee, cold and barely enough food was left. One hour and no one was at the front desk so why wasn't someone tending to the breakfast room. I will definitely pass up this location on my next visit. 😔

Verified Hotel Guest

Positive: Friendly staff, clean room and good breakfast. Negative: Room was freezing. Took 3-4hrs for the room to warm up. Blankets didn¿t keep us warm. Beds were really uncomfortable and hard. Felt like old cheap mattresses. Couldnt get a good sleep, and body ached the next day.

mari geolfos

Very nice. The room was clean and spacious. Bed was very comfortable. Air conditioner was great and pretty quiet compared to other places we've stayed at. The staff was friendly and helpful. Shelly, who checked us in was especially good and made us feel very welcome.