Candlewood Suites Austin North 290 & I-35, an IHG Hotel

NS Perdon

My family and I stayed here a couple of weeks ago. I have to say customer service..sucks! For everything!! Rude young lady at the front desk was not helpful at all. Found a cockroach in the room!!!

Timp

Hotel staffs are not friendly. Answers were not detail when ask. Only simple answer is don’t know. Answer to washer broke down was because workers. I definitely do not agree. Another words, is guest broke them (all three machines).

Scroggology

Staff is friendly, professional and helpful. Front desk, maintenance and housekeeping all work together to keep things running well.

Gargi Singh

It’s like a hotel version of AirBnB - includes a kitchenette with pans, dishes and utensils. The cleaning happens once a week. I think it is worth every penny. Nice and clean rooms. The only reason I am taking a star off is because the shower had very low pressure, which annoyed me more than I thought it would. However, hard to beat the price and quality.