Xfinity Store by Comcast

Category: Internet service provider

Address: 10432 Campus Way S, Largo, MD 20774, USA

Phone: +18002662278

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Tiffany Farmer

Oct 4, 2022

This location was extremely busy this evening around 5 pm on 10/3/22. We waited about 30 plus minutes for service...not a problem because we needed a phone. Once we got service, from who I now know is the manager, it was awful...all the i phones where sold out and no matter what questions we asked her...she told us to go to the app...if she had let us talk she would have known tht the app was sold out also...we needed to know the next step and weather we could pre pay for a later delivery...extremely unprofessional and the passive aggressiveness was not needed...

Rita Watson

Oct 4, 2022

Very helpful staff and friendly.

Kisha Jordan

Oct 3, 2022

Do not purchase a wireless phone from Xfinity I paid my phone off 2 years ago and they are refusing to take the carrier block off because I no longer desire to do business with them. I have called several times and they keep trying to blame Apple but Apple does NOT put a carrier block on the phone. I will be reporting this matter to BBB

Gigi Davis

Sep 23, 2022

Every month I come to this location and every month it’s the same unpleasant experience . The entire staff is unprofessional . Specially the manger Paul Carter . He is not customer friendly. He always has a attitude while helping with customer solutions. I never leave this location with my issues handle. It always ends with me having to still call over the phone to get a resolution.This is getting out of out hand and something has to be done about this location staffing . If I can give them a zero stars I would . There have been no improvements with the staffing team in months and it’s ridiculous .Usually when you have a better team lead the other employees attitudes follow. Maybe they need a better leader so that they won’t be so rude and will actually like to do their jobs.

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Questions & Answers

Can I exchange my modem for a new one at the store?

Gwen CLARK | Oct 26, 2020
Nelly Channel | Oct 26, 2020

Yes U Can

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My box went out no light and is plugged in can I come and pick a new one up

Henry Jones | Oct 26, 2021
Dwayne Dee | Oct 26, 2021

Yes

Is there a real phone number for the Largo store?

Donna M | Oct 26, 2021
William Phillips | Oct 26, 2021

What is the phone number

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Can I buy wifi extenders directly from the Largo Store?

Brad C | Oct 26, 2020
Shay S | Oct 26, 2020

Yes

can I exchange my remote

Carl Peeples | Oct 26, 2020
ES Powell | Oct 26, 2020

Yes you can, just make sure it's not damaged(by you)or defected(by you)and you should be good.

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Can I pick up my online order here?

Elisha Mincey | Oct 27, 2018
jeno047 | Oct 27, 2018

Yes

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Can I exchange my Xfinity-1 box here?

Keith Pope | Oct 27, 2018
Curtis Douglass | Oct 27, 2018

of course, the one thing they don't want or allow is loosing business or dissatisfied customer. try dialing back like premium channels, they will fall on their sword!

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Can i return alarm equipment here?

Robin Contee | Oct 27, 2018
sharron carter | Oct 27, 2018

Yes

has the service back on Harry S Truman

Ronald Cruz | Jun 28, 2022
Elesia Lee | Jul 28, 2022

The store is open if that's what your asking....

I have a modem. Can I drop off at the largo location

Terence Cooper | Feb 28, 2022
Kevin Spann | Feb 28, 2022

Yes, I was able to return mine there. Great staff!

Do I need to make a appointment go drop off equipment

Brenda Slaughter | Oct 26, 2021
John Clendenin | Oct 26, 2021

No but you will end up waiting either way.

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Can I get a new remote at largo md store

Alice Williams | Oct 26, 2021
deborah young | Oct 26, 2021

Yes

Can I purchase a replacement cord for modem

Latonia Manwaring | Oct 26, 2021
c wallace | Oct 26, 2021

Yes you can they have what u need

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Are you sure you're at that location. I went there 3 years ago and it was closed

Senora Pyles | Oct 26, 2020
andre moore | Oct 26, 2020

It's not closed

I'm interested in cell phone service, what are your requirements?

Bluluv Whitmire | Oct 26, 2020
David Thompson | Oct 26, 2020

I don't know, have not looked into their phone service yet.

Can I go into the store and pickup a second cable box for another TV I just purchased?

David Taylor | Oct 26, 2020
Jason Barna | Oct 26, 2020

Yes..might want to call first just to make sure they have it available

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How late can you drop off equipment

Tosha Miller | Oct 26, 2020
Robert Fortune | Oct 26, 2020

It seems some stores have different hours. I got it off their web site.

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I've always had TCM. Now all of a sudden Xfinity is saying I need to subscribe. I have comcast, can TCM be added to my account?

Robin Cherry-Williams | Oct 26, 2020
Robert Fortune | Oct 26, 2020

They don't carry that station. Check other streaming services.

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Can i drop off equipment at this location

Pat Stevens | Oct 27, 2019
Noe Salinas | Oct 26, 2020

Do i need to stand in line to drop off equipment?

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Is there a direct phone number to this location?

Veronica Dickerson | Oct 27, 2019
Overton J Gillis Jr | Oct 27, 2019

I can't find one in the 20747 area!

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Is this store located near Weiss Market?

carolyn Turner | Oct 27, 2019
Q D | Oct 27, 2019

Yes

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Can I pay my bill at the local Xfinity store?

Trenda Person | Oct 27, 2019
carolyn Turner | Oct 27, 2019

Xfinity is located in the Giant center next to Lowes not Weiss Market and

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Can I purchase a iPhone here

Daniqua Robinson | Oct 27, 2018
chuck robinson | Oct 27, 2018

For sure

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Where can I buy another OtterBox Defender Series for my Samsung S7 phone with the clip of course?

Claude Praytor | Oct 27, 2018
jeno047 | Oct 27, 2018

Check Best Buy or Walmart

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Can I drop off my cable boxes here

trippy Ty | Oct 27, 2018
Q D | Oct 27, 2018

Yes you can.

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can i exchnge comcast boxes at this store

Esther Morrison | Oct 27, 2018
Nukeasha Watson | Oct 27, 2018

Yes

I just got married and have not change my name on my i.d.yet and i need to.pick up some boxes what do i do

Denise Thomas | Oct 27, 2018
jeno047 | Oct 27, 2018

Most likely they will just ask for your name and contact info, that's it.

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Can i pay my bill at this store

Andre Mickens | Oct 27, 2018
Rikki Perkins | Oct 27, 2018

Yes you can pay your bill at the store However they only allow you to pay Bill through their payment kiosk

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Can I pay my comcast bill here.

DWIGHT Dodson | Oct 27, 2018
Keenny Johnson | Oct 27, 2018

Yes

can you turn in your equipment here?

shannan broome | Oct 27, 2018
Tru Blu | Oct 27, 2018

Yes, you can.

Can I bring my own phone?

Linda | Oct 27, 2017
Carlos-mega Robles | Oct 27, 2018

Only if it's an iPhone from what I can understand

Where is the store located in Largo can I have a land mark

wanda banks | Oct 27, 2017
Chris Alday | Oct 27, 2018

Just past the DMV but you have to go to the next stoplight on Central don't pull into the DMV parking lot. Lowes will be the easiest landmark the comcast is the corner store just across from Lowes

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