Jackson Hewitt Tax Service

Category: Tax preparation in Baltimore, Maryland

Address: 3330 Greenmount Ave, Baltimore, MD 21218, USA

Phone: +14102432600

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: Closed

Friday: Closed

Saturday: Closed

Reviews

Tamicka Dixon-Epps

Aug 6, 2022

I just want to say Ms Karen King on Greenmount Ave is thee best tax preparer that I have every debt with. She was very patient with handling my situation even though I had some problems but she took her time and got EVERYTHING and I do mean EVERYTHING right. She also helped me find out about somethings that I didn't know about and told me how to move forward. I just want to say Thank so much Ms Karen King. And Jackson Hewitt will definitely be doing my taxes for now on.

Annie Day

Jul 11, 2022

I hear people say that she was very nice but when I was there she was rude very rude with attitude I guess if you don't know her she's not going to help you because she was very rude to us will never recommend anyone there I've been to a lot of Jackson hurts but this one take the cake the way she talked to you Lord knows don't ask to use the bathroom because in so many words she's telling you to go outside and use the alley and come back very rude very very that's not how you treat customers

Natalie Johnson

Jun 9, 2022

I had issues with my tax form trying to get my stimulus checks made appointment went to the office on Greenmount and 33rd I saw a representative there I wish I knew her name she went over the papers I had prepared from one of the associates at the Walmart location saw that some things were incorrect fixed everything that was not correct prepared all the other papers I needed to get what was do and put it thru electronically. I'm so happy because I've been trying to get this done for 2 years and she took care of me like I knew her for years I will tell anyone if you're having any issues with anything tax related go to Jackson Hewitt on Greenmount and 33rd I guarantee you will be satisfied and happy.

Tif Tif

Apr 28, 2022

I’d complain about the fees but it is what it is. I give 5 stars for the tax agent Mrs. Karen, who was very nice and was very patient with me! She squeezed me in her tight schedule and on top of that stayed later than expected all because of meπŸ™ŒπŸΎ Thanks Mrs. Karen, see you next year πŸ™πŸΎβ€οΈ

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Questions & Answers

Are there ways to file my taxes with Jackson Hewitt that involve limited in-person contact?

Jackson Hewitt Tax Service | Oct 26, 2021
Jackson Hewitt Tax Service | Oct 26, 2021

Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.

Is it safe to meet with a Tax Pro in person?

Jackson Hewitt Tax Service | Oct 26, 2021
Jackson Hewitt Tax Service | Oct 26, 2021

Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .

Do Jackson Hewitt offices follow the CDC safety guidelines?

Jackson Hewitt Tax Service | Oct 26, 2021
Jackson Hewitt Tax Service | Oct 26, 2021

Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.

How do I get a copy of a tax return I filed through Jackson Hewitt?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.

Can you help me get copy of my W-2?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.

Where is my refund? I filed with Jackson Hewitt a while ago but my refund hasn’t arrived. How do I find out the status of my refund?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.

What documents do I need in order for you to prepare my tax return?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/

How can I become a Jackson Hewitt Tax Pro?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.

How do I get a customer service issue resolved?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.

How do I file an amended return?

Jackson Hewitt Tax Service | Oct 26, 2020
Jackson Hewitt Tax Service | Oct 26, 2020

Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.

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