Address: 5430 Silver Hill Rd, District Heights, MD 20747, USA
Phone: +13015680920
Sunday: Closed
Monday: 10AM–4PM
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: 10AM–4PM
Saturday: Closed
Yolanda Washington
Very friendly and knowledgeable.
Christian Spiritualism
Mercedes and Tiara are awesome! 🙂
Nakia Wallace
Please be aware when doing business here . I don't even know where to begin . My friend came in and was initially charged the $65 filing fee and told they would deduct the remaining tax processing fees out of his refund ( which is standard in the tax business ) however later he was told by Jackson Hewitt that the IRS was " holding " his refund pending he provide a copy of his daughter's report cards / medical documentation ( as proof that they lived at the same address as him ) Jackson Hewitt then switched from the orginial signed agreement and demanded payment in full to process his tax returns . I thought this was weird being as though Jackson Hewitt claimed he had not been officially " audited " by the IRS the IRS was just requesting additional documentation pertaining to his dependent's. I even got into it with one of the staff when I inquired as to why he had to pay $600 why couldn't Jackson Hewitt just wait for his refund to be processed by the IRS and take what he owed out of that ( as was the orginial agreement ) especially since he had already given Jackson Hewitt the documents the IRS said they needed . Jackson Hewitt refused . He had to pay $600 out of pocket and then was told his refund would be processed since he had given Jackson hewitt the documents the IRS had allegedly asked for . Now fast forward a few weeks later and the IRS is now saying he owes them back taxes . I believe that Jackson Hewitt knew about the back taxes situation and was purposely dishonest which explains why Jackson Hewitt refused to wait for the IRS to process his refund ( and take their tax fees out of that ) they are money hungry and weren't even interested in working with him on lowering the $600 . He came in 3 times and made payments and when he only owed $20 Jackson Hewitt still wouldn't send his returns to the IRS until that remaining $20 was paid ( petty ) you'd think they'd be more understanding especially considering many ppl were impacted by the Covid pandemic . He basically was forced to pay Jackson Hewitt $600 just to get them to send his returns to the IRS and was then told by the IRS he owes back taxes and won't be getting anything back and I believe Jackson Hewitt knew early on about the back taxes and purposely withheld that info while forcing him to pay the $600 processing fee out of pocket . We also asked Jackson Hewitt several times to give us a copy of the notice the IRS sent them claiming he needed to show documentation regarding his dependents and to this day we still don't have that notice . I have 50,000 followers on TimTok and I am going to post a video there telling my followers to be aware . .
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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