judith Cooper | Oct 27, 2018
Helene Berman | Oct 27, 2018
do i need appt to have my battery replaced?
Read More
Add Answer
Eddie G | Oct 27, 2018
Turki Alshehri | Oct 27, 2018
Online or call
Read More
Add Answer
Do I need an appt to reset my iPad?
anne barrow | Oct 26, 2021
Richard Birch | Oct 26, 2021
Not sure but I think if you bring it in iam sure they would definitely take care of you with out a doubt
Add Answer
Tsippora Rosenberg | Oct 27, 2018
TOMMY NGUYEN | Oct 27, 2018
I want to make appointment at 11:30 AM Sunday on January 21,2018. Thanks
Read More
Add Answer
Do I need an appt with apple store to replace my iPhone 7 plus battery?
Dalin Yao | Jun 28, 2022
Adam Lee | Jun 28, 2022
There is walk-in but expects to wait some long while there.
Add Answer
Do I need appoints to set up Apple Watch with my phone it isn’t working after I pair it.
Jackie Berman | Dec 30, 2021
Wizard Loki | Dec 30, 2021
Yes this shouldn't take long though
Add Answer
How do I order another iPad and have it downloaded from my iPhone?
Susan Brewer | Oct 26, 2021
Nima Jahanbin | Oct 26, 2021
You need a special Apple adapter for that. It's only compatible with the latest version and it doesn't come in the box.
Add Answer
How to make the appointment?
Nicole Koffi About | Oct 26, 2021
Nisren Ibrahim | Oct 26, 2021
Online is faster. But I guess you can do it in person too
Add Answer
Beverley Collins | Oct 27, 2019
Mitch Zeissler | Oct 27, 2019
Yes, you need an appointment.
Read More
Add Answer
Allie Herman | Oct 27, 2019
Sunny Gogna | Oct 27, 2019
If you got the warranty then go there and if you don't have a warranty then go other screen fix kiosk around the mall. It won't charge you a lot.
Read More
Add Answer
Elizabeth Casciano | Oct 27, 2018
Turki Alshehri | Oct 27, 2018
If you are close, go and check, they are really very helpful.
Read More
Add Answer
Do you guys buy used mac book
Aloysius Seh | Oct 27, 2017
Tamir Orbach | Oct 27, 2017
I don't believe they do.
Add Answer
Do I need an appointment to purchase a new phone
Wayne Johnson | Sep 26, 2022
Joseph Jorjoliani | Sep 26, 2022
Yes, most likely
Add Answer
kz h | Sep 26, 2022
la rica Records | Sep 26, 2022
I don't think so cause you don't know if other people clean their ears that day
Read More
Add Answer
Can you transfer all my data from an IPod 80 g to a IPod 120g?
Vince Burns | Jun 28, 2022
Mansa Gurjar | Jun 28, 2022
Probably yes.
Add Answer
Sharon Myers | Dec 30, 2021
Ovando Brown | Dec 30, 2021
Second floor, in beside Fabletics, down the hall from the Macy's and Starbucks
Read More
Add Answer
Do I need to take an appointment for screen damage?
nirmal chandrasekaran | Nov 30, 2021
emmanuel ramsey | Nov 30, 2021
Yes
Add Answer
Do I need an appointment to trade in my Apple watch?
Dan Asher | Oct 26, 2021
Nasir Gilani | Oct 26, 2021
It's better to call @ this store and they will guide you. You can decide what suits you. Have a wonderful day.
Add Answer
Michael Domanski | Oct 26, 2021
Vadim | Oct 26, 2021
You can check online on Apple website if your MacBook eligible for keyboard service program.
If yes, you can make online appointment and choose the options how to return your Mac for free service.
Read More
Add Answer
I have a iPhone 6 and need to soft ware updated or upgraded, can I just walk in?
jungja lee | Oct 26, 2021
Greg Davis | Oct 26, 2021
No, you must make an appointment. If you walk on they will make the appointment for you.
Add Answer
Don Yang | Oct 26, 2021
D.A. Powell | Oct 26, 2021
How old is your iPad
Read More
Add Answer
Qihui Huang | Oct 26, 2021
Greg Davis | Oct 26, 2021
If you show up at the store they will make an appointment for you, but it will not be right then.
Read More
Add Answer
hank hungseo park | Oct 26, 2021
Ana | Oct 26, 2021
Im not sure but is an apple store in the mall
Read More
Add Answer
What are the Covid safety practices like here?
Anonymous | Oct 26, 2022
Hassan Moayad | Oct 26, 2021
- 6 feet distance from each other when standing on line.
- Wearing face masks
Add Answer
When can I make an appointment at the Montgomery Mall store?
Jorgy Gorog | Oct 26, 2021
dopy mine1 | Oct 26, 2021
If this store is still asking to make an appointment before going, go on apple.com online and find this store and there should be an option to make appointments with all the slots available.
Add Answer
Nabila Sinthia | Oct 26, 2021
Juliana Asante | Oct 26, 2021
No,u just have to line up,and they will give u the time to come for it, normally like an hour
Read More
Add Answer
I just got a new IPAD and never had one before and I need to know how to set it up.
Fran Silverman
frances silverman | Oct 26, 2021
Ravi Teja Ainampudi | Oct 26, 2021
There are many videos in YouTube. Please search for one.
https://m.youtube.com/watch?v=sX6YgOW3fPc
Add Answer
do i need an appointment for the genius bar
Lizette Chanock | Oct 26, 2020
Jason Keenan | Oct 26, 2020
Definitely
Add Answer
James Rosebrock | Oct 26, 2020
Anibal Argueta | Oct 26, 2020
No sure.
Read More
Add Answer
Trong Dao | Oct 26, 2020
محمد عقيل موسى | Oct 26, 2020
Salam alikum
Read More
Add Answer
Dale Gold | Oct 26, 2020
fred stone | Oct 26, 2020
Dale Gold you should be go to the Apple Store, because they can help more, they have all information and can copy in your new phone.
Read More
Add Answer
Anne Ryan | Oct 27, 2019
Martha Patin | Oct 27, 2019
No Yuo Don't Need Appoinment
Read More
Add Answer
Do I need an appointment to have my AirPods checked?
Hind Nazzal | Oct 27, 2019
Charles Spencer | Oct 27, 2019
You do need an appointment.
Add Answer
Ricardo Smith | Oct 27, 2019
Mark Fitzpatrick | Oct 27, 2019
I'd bet over $100... you can also try the service like fix2U.com
Read More
Add Answer
Wxvy .joselyn | Oct 27, 2019
Oluchi Okidegbe Taylor | Oct 27, 2019
I agree taking it to Genius Bar is best
Read More
Add Answer
Do you sell adapter plug for Europe
Claudine Dussert | Oct 27, 2019
Mitch Zeissler | Oct 27, 2019
No
Add Answer
SerenaShi | Oct 27, 2019
Wayne Wu | Oct 27, 2019
Yes
Read More
Add Answer
How to make an appointment?
Linda Bart | Oct 27, 2019
Oluchi Okidegbe Taylor | Oct 27, 2019
By going on apple website
Add Answer
I would like to make appointment to have my I phone checked on thursday morning? I just bought it two day ago.
Dung Ta | Oct 27, 2019
Darron Bell | Oct 27, 2019
You need to do that at the Apple website, can't do it from here on Google.
Add Answer
Laura Jacoby | Oct 27, 2019
Michael Peterson | Oct 27, 2019
Yes you should
Read More
Add Answer
Can I purchase EarPods on online and pickup at this location
Henry Lewis | Oct 27, 2019
Oluchi Okidegbe Taylor | Oct 27, 2019
Yes
Add Answer
Samy Boukaila | Oct 27, 2019
dan epi | Oct 27, 2019
Inquire first, sometimes they have a long list of Geniusbar reservations.
Read More
Add Answer
Can you upgrade i5 to i7 for my iMac late 2015?
Let be Let be | Oct 27, 2019
MrIrvingfrank | Oct 27, 2019
Yes
Add Answer
Can I bring in my old iMac for recycling? Do I ned an appointment?
Christine Youngblut | Oct 27, 2019
MrIrvingfrank | Oct 27, 2019
You need an appointment
Add Answer
Kreativ HAüS | Oct 27, 2019
dan epi | Oct 27, 2019
Geek squad at BestBuy is a good option.
Read More
Add Answer
Roberta Harding | Oct 27, 2019
Pablo Pandaman Ruiz | Oct 27, 2019
You can just walk in and ask for help, sometimes is fast and you can walk out of the store maybe in one hour or so.
Read More
Add Answer
Can I charge my MacBook in store?
Jada Me | Oct 27, 2019
HamaDa HaiDer | Oct 27, 2019
It depends on your Mac
Add Answer
I have an iMac with a very old OS. Apple support via phone couldn't help upgrade. Should I make an appointment with my local apple store for help?
Daniel Higgins | Oct 27, 2019
a | Oct 27, 2019
Yes, of course! From personal experience their service is really helpful :)
Add Answer
Teresa Winthuysen | Oct 27, 2019
Olori Olusola AdedoyinAlao | Oct 27, 2019
No, you dont
Read More
Add Answer
Do I need an appointment to have my battery replaced?
Peter Rowny - DC | Oct 27, 2019
Noura Koua | Oct 27, 2019
No
Add Answer
marcie mccohen | Oct 27, 2019
Rafeed Ullah | Oct 27, 2019
Check your mute switch. Also check if your volumes like for calls, media, etc. Maybe your connected to Bluetooth
Read More
Add Answer
Linda Teel | Oct 27, 2019
Rafeed Ullah | Oct 27, 2019
One way is through their website or you can call
Read More
Add Answer
Vae N | Oct 27, 2018
HamaDa HaiDer | Oct 27, 2018
Depends on the much of damage and the issue
Read More
Add Answer
Leonardo Liu | Oct 27, 2018
Richard Vilca | Oct 27, 2018
Yeah, make a appointment
Read More
Add Answer
Cam Leger | Oct 27, 2018
Read More
Add Answer
Deborah Charlton | Oct 27, 2018
A T | Oct 27, 2018
Must call them
Read More
Add Answer
Antonia N. | Oct 27, 2018
Vy Ly | Oct 27, 2018
They did have it as last time I was there a week ago
Read More
Add Answer
jerry feigen | Oct 27, 2018
Turki Alshehri | Oct 27, 2018
Call
Read More
Add Answer
kathy virkus | Oct 27, 2018
A T | Oct 27, 2018
Yes. You can also try walking in to see if they can squeeze you in
Read More
Add Answer
DIANE HERNDON | Oct 27, 2018
A T | Oct 27, 2018
I think so
Read More
Add Answer
I went to the Montgomery store for battery replacement. at 10:00, today. they scheduled me for 11:00 am appointment checked my email & phone.
After leaving the store I received a message "your appointment was cancelled"
How can I replace a battery?
Gilad Tal | Oct 27, 2018
Bobby | Oct 27, 2018
You can always do it yourself if you're comfortable breaking down your Mac book.
Add Answer
Do I need an appointment
Syed Ali | Oct 27, 2018
A T | Oct 27, 2018
Yes, if you planning to fix or buying the warranty on a product
Add Answer
This isn't a question but wanted to say that this location's customer service is poor. Google is saying that the time I'm calling is not busy but they are not answering the phone- over 20 min wait. horrible service
Priya Pandey | Oct 27, 2018
amy malone | Oct 27, 2018
I completely agree
Add Answer
do i need to get appointment for the battery replacement
ariful qadri | Oct 27, 2018
Dino Rathod | Oct 27, 2018
No
Add Answer
Do you have an iPhone 8x at store
Trong Dao | Oct 27, 2018
Trong Dao | Oct 27, 2018
I never got the answer that is a bad business
Add Answer
Jesse Cohen | Oct 27, 2018
Mary Carol Dragoo | Oct 27, 2018
all these questions about obtaining new batteries, 20 min on phone, and still i cannot find out how to change mine for my 6+
Read More
Add Answer
Do i need an appt or can I walk in?
Kristine Lindsey | Oct 27, 2018
Jody Resnicow | Oct 27, 2018
Appt is better but you can walk in too. It may take a while though.
Add Answer
How do I make an appointment to have the info on my iPad 2 transferred to an iPad Air?
Judith Maher | Oct 27, 2017
Jody Resnicow | Oct 27, 2017
You can call or walk in but may have a wait if walk in
Add Answer
Thanks! Your answer is awaiting moderation.
Ask Question
Send
Thanks! Your question is awaiting moderation.