Apple Montgomery Mall

Category: Electronics store in Bethesda, Maryland

Address: 7101 Democracy Blvd, Bethesda, MD 20817, USA

Phone: +13016349930

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Hamza Mahmood

Oct 26, 2022

Great service! Taundra and kali were wonderful!

Anthony Gualtieri

Oct 24, 2022

My 84 year old mother-in-law took her Apple Watch here to have the battery replaced. It was sent out and she picked it up 5 days later. Battery replacement was fine. However, the "geniuses" didn't repair the watch to the phone, restore from backup, or adjust location settings. Thanks for expecting an 84 year old for whom English is a third language to figure out why she cannot make calls anymore but still receives them.

dany R

Oct 23, 2022

totally unprofessional

Monica Pourrat

Oct 9, 2022

Today we went to get Apple support and we worked with Milli, an excellent person not just in knowledge but also in human touch, empathy and understanding. Technical support can be given by many, but to find someone to go beyond that and provide help caring for the other person is refreshing to find.

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Questions & Answers

do i need appt to have my battery replaced?

judith Cooper | Oct 27, 2018
Helene Berman | Oct 27, 2018

do i need appt to have my battery replaced?

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How do i make an appointment at the store

Eddie G | Oct 27, 2018
Turki Alshehri | Oct 27, 2018

Online or call

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Do I need an appt to reset my iPad?

anne barrow | Oct 26, 2021
Richard Birch | Oct 26, 2021

Not sure but I think if you bring it in iam sure they would definitely take care of you with out a doubt

how do I reschedule my appointment?

Tsippora Rosenberg | Oct 27, 2018
TOMMY NGUYEN | Oct 27, 2018

I want to make appointment at 11:30 AM Sunday on January 21,2018. Thanks

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Do I need an appt with apple store to replace my iPhone 7 plus battery?

Dalin Yao | Jun 28, 2022
Adam Lee | Jun 28, 2022

There is walk-in but expects to wait some long while there.

Do I need appoints to set up Apple Watch with my phone it isn’t working after I pair it.

Jackie Berman | Dec 30, 2021
Wizard Loki | Dec 30, 2021

Yes this shouldn't take long though

How do I order another iPad and have it downloaded from my iPhone?

Susan Brewer | Oct 26, 2021
Nima Jahanbin | Oct 26, 2021

You need a special Apple adapter for that. It's only compatible with the latest version and it doesn't come in the box.

How to make the appointment?

Nicole Koffi About | Oct 26, 2021
Nisren Ibrahim | Oct 26, 2021

Online is faster. But I guess you can do it in person too

Do I need an appointment to have my I pad checked? Seems to be getting hot when in use.

Beverley Collins | Oct 27, 2019
Mitch Zeissler | Oct 27, 2019

Yes, you need an appointment.

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I have a cracked screen on my Iphone 8plus. Can I have this fixed here?

Allie Herman | Oct 27, 2019
Sunny Gogna | Oct 27, 2019

If you got the warranty then go there and if you don't have a warranty then go other screen fix kiosk around the mall. It won't charge you a lot.

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Can I get an appointment on Tuesday July 17. My phone is not holding a charge. Would like early afternoon if possible.

Elizabeth Casciano | Oct 27, 2018
Turki Alshehri | Oct 27, 2018

If you are close, go and check, they are really very helpful.

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Do you guys buy used mac book

Aloysius Seh | Oct 27, 2017
Tamir Orbach | Oct 27, 2017

I don't believe they do.

Do I need an appointment to purchase a new phone

Wayne Johnson | Sep 26, 2022
Joseph Jorjoliani | Sep 26, 2022

Yes, most likely

Do they let you try out the products? Espically airpods and headphones?

kz h | Sep 26, 2022
la rica Records | Sep 26, 2022

I don't think so cause you don't know if other people clean their ears that day

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Can you transfer all my data from an IPod 80 g to a IPod 120g?

Vince Burns | Jun 28, 2022
Mansa Gurjar | Jun 28, 2022

Probably yes.

Where are you in the mall, what floor and beside what other store?

Sharon Myers | Dec 30, 2021
Ovando Brown | Dec 30, 2021

Second floor, in beside Fabletics, down the hall from the Macy's and Starbucks

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Do I need to take an appointment for screen damage?

nirmal chandrasekaran | Nov 30, 2021
emmanuel ramsey | Nov 30, 2021

Yes

Do I need an appointment to trade in my Apple watch?

Dan Asher | Oct 26, 2021
Nasir Gilani | Oct 26, 2021

It's better to call @ this store and they will guide you. You can decide what suits you. Have a wonderful day.

Many of the buttons on my macbook are no longer working. Can it be fixed

Michael Domanski | Oct 26, 2021
Vadim | Oct 26, 2021

You can check online on Apple website if your MacBook eligible for keyboard service program. If yes, you can make online appointment and choose the options how to return your Mac for free service.

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I have a iPhone 6 and need to soft ware updated or upgraded, can I just walk in?

jungja lee | Oct 26, 2021
Greg Davis | Oct 26, 2021

No, you must make an appointment. If you walk on they will make the appointment for you.

How do I make an appointment

Qihui Huang | Oct 26, 2021
Greg Davis | Oct 26, 2021

If you show up at the store they will make an appointment for you, but it will not be right then.

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CAN YOU AIRPOD REPAIR SERVICE?

hank hungseo park | Oct 26, 2021
Ana | Oct 26, 2021

Im not sure but is an apple store in the mall

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What are the Covid safety practices like here?

Anonymous | Oct 26, 2022
Hassan Moayad | Oct 26, 2021

- 6 feet distance from each other when standing on line. - Wearing face masks

When can I make an appointment at the Montgomery Mall store?

Jorgy Gorog | Oct 26, 2021
dopy mine1 | Oct 26, 2021

If this store is still asking to make an appointment before going, go on apple.com online and find this store and there should be an option to make appointments with all the slots available.

Do I need to get an appointment for buying iphone from this store?

Nabila Sinthia | Oct 26, 2021
Juliana Asante | Oct 26, 2021

No,u just have to line up,and they will give u the time to come for it, normally like an hour

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I just got a new IPAD and never had one before and I need to know how to set it up. Fran Silverman

frances silverman | Oct 26, 2021
Ravi Teja Ainampudi | Oct 26, 2021

There are many videos in YouTube. Please search for one. https://m.youtube.com/watch?v=sX6YgOW3fPc

do i need an appointment for the genius bar

Lizette Chanock | Oct 26, 2020
Jason Keenan | Oct 26, 2020

Definitely

Can you perform data recovery if items are sent to trash and then deleted?

James Rosebrock | Oct 26, 2020
Anibal Argueta | Oct 26, 2020

No sure.

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Do you have a IPhone 11 promax available at the store

Trong Dao | Oct 26, 2020
محمد عقيل موسى | Oct 26, 2020

Salam alikum

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I purchased a new phone and need help with downloading my information from my previous phone.

Dale Gold | Oct 26, 2020
fred stone | Oct 26, 2020

Dale Gold you should be go to the Apple Store, because they can help more, they have all information and can copy in your new phone.

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Do I need an appointment to have my AirPods checked?

Hind Nazzal | Oct 27, 2019
Charles Spencer | Oct 27, 2019

You do need an appointment.

I have a iPhone 7+ the screen crack and the charging port not working how much will it cost to fix it

Ricardo Smith | Oct 27, 2019
Mark Fitzpatrick | Oct 27, 2019

I'd bet over $100... you can also try the service like fix2U.com

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My friend gave me her old iPhone 7plus she took the chip where you put the SIM card in and my microphone doesn’t work what do I do ???

Wxvy .joselyn | Oct 27, 2019
Oluchi Okidegbe Taylor | Oct 27, 2019

I agree taking it to Genius Bar is best

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Do you sell adapter plug for Europe

Claudine Dussert | Oct 27, 2019
Mitch Zeissler | Oct 27, 2019

No

can i purchase airpods in store with cash?

SerenaShi | Oct 27, 2019
Wayne Wu | Oct 27, 2019

Yes

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How to make an appointment?

Linda Bart | Oct 27, 2019
Oluchi Okidegbe Taylor | Oct 27, 2019

By going on apple website

I would like to make appointment to have my I phone checked on thursday morning? I just bought it two day ago.

Dung Ta | Oct 27, 2019
Darron Bell | Oct 27, 2019

You need to do that at the Apple website, can't do it from here on Google.

Is it best to make an appointment to buy a new mac book air and have the info transferred from my laptop?

Laura Jacoby | Oct 27, 2019
Michael Peterson | Oct 27, 2019

Yes you should

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Can I purchase EarPods on online and pickup at this location

Henry Lewis | Oct 27, 2019
Oluchi Okidegbe Taylor | Oct 27, 2019

Yes

How long does a MacBook Pro (Retina, 15-inch, Early 2013) Battery change takes , and how much is it ?

Samy Boukaila | Oct 27, 2019
dan epi | Oct 27, 2019

Inquire first, sometimes they have a long list of Geniusbar reservations.

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Can you upgrade i5 to i7 for my iMac late 2015?

Let be Let be | Oct 27, 2019
MrIrvingfrank | Oct 27, 2019

Yes

Can I bring in my old iMac for recycling? Do I ned an appointment?

Christine Youngblut | Oct 27, 2019
MrIrvingfrank | Oct 27, 2019

You need an appointment

I have a DVD stuck in a DVD PLAYER, need it removed

Kreativ HAüS | Oct 27, 2019
dan epi | Oct 27, 2019

Geek squad at BestBuy is a good option.

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Do I need appointment to reset my password on my phone. I have my identity.

Roberta Harding | Oct 27, 2019
Pablo Pandaman Ruiz | Oct 27, 2019

You can just walk in and ask for help, sometimes is fast and you can walk out of the store maybe in one hour or so.

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Can I charge my MacBook in store?

Jada Me | Oct 27, 2019
HamaDa HaiDer | Oct 27, 2019

It depends on your Mac

I have an iMac with a very old OS. Apple support via phone couldn't help upgrade. Should I make an appointment with my local apple store for help?

Daniel Higgins | Oct 27, 2019
a | Oct 27, 2019

Yes, of course! From personal experience their service is really helpful :)

Do you have free classes for the use of iphone?

Teresa Winthuysen | Oct 27, 2019
Olori Olusola AdedoyinAlao | Oct 27, 2019

No, you dont

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Do I need an appointment to have my battery replaced?

Peter Rowny - DC | Oct 27, 2019
Noura Koua | Oct 27, 2019

No

I can hear ppl on on my phone yet the volume is turned to the max?

marcie mccohen | Oct 27, 2019
Rafeed Ullah | Oct 27, 2019

Check your mute switch. Also check if your volumes like for calls, media, etc. Maybe your connected to Bluetooth

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How do I make an appointment?

Linda Teel | Oct 27, 2019
Rafeed Ullah | Oct 27, 2019

One way is through their website or you can call

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Can i get my phone repaired right away?

Vae N | Oct 27, 2018
HamaDa HaiDer | Oct 27, 2018

Depends on the much of damage and the issue

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Do i have an appt. To check my apple computer

Leonardo Liu | Oct 27, 2018
Richard Vilca | Oct 27, 2018

Yeah, make a appointment

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How can I make an appointment to check something on my iphone?

Deborah Charlton | Oct 27, 2018
A T | Oct 27, 2018

Must call them

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Do you have 6s iPhone in your inventory

Antonia N. | Oct 27, 2018
Vy Ly | Oct 27, 2018

They did have it as last time I was there a week ago

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My phone is broken and I'm having trouble using it. Do I need an appointment today to come in to replace it?

kathy virkus | Oct 27, 2018
A T | Oct 27, 2018

Yes. You can also try walking in to see if they can squeeze you in

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Do I need an appointment tomorrow 7/6 to have a battery installed in iPhone 6

DIANE HERNDON | Oct 27, 2018
A T | Oct 27, 2018

I think so

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I went to the Montgomery store for battery replacement. at 10:00, today. they scheduled me for 11:00 am appointment checked my email & phone. After leaving the store I received a message "your appointment was cancelled" How can I replace a battery?

Gilad Tal | Oct 27, 2018
Bobby | Oct 27, 2018

You can always do it yourself if you're comfortable breaking down your Mac book.

Do I need an appointment

Syed Ali | Oct 27, 2018
A T | Oct 27, 2018

Yes, if you planning to fix or buying the warranty on a product

This isn't a question but wanted to say that this location's customer service is poor. Google is saying that the time I'm calling is not busy but they are not answering the phone- over 20 min wait. horrible service

Priya Pandey | Oct 27, 2018
amy malone | Oct 27, 2018

I completely agree

do i need to get appointment for the battery replacement

ariful qadri | Oct 27, 2018
Dino Rathod | Oct 27, 2018

No

Do you have an iPhone 8x at store

Trong Dao | Oct 27, 2018
Trong Dao | Oct 27, 2018

I never got the answer that is a bad business

When can we get an appointment to replace the batteries on our iphone 6's

Jesse Cohen | Oct 27, 2018
Mary Carol Dragoo | Oct 27, 2018

all these questions about obtaining new batteries, 20 min on phone, and still i cannot find out how to change mine for my 6+

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Do i need an appt or can I walk in?

Kristine Lindsey | Oct 27, 2018
Jody Resnicow | Oct 27, 2018

Appt is better but you can walk in too. It may take a while though.

How do I make an appointment to have the info on my iPad 2 transferred to an iPad Air?

Judith Maher | Oct 27, 2017
Jody Resnicow | Oct 27, 2017

You can call or walk in but may have a wait if walk in

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