Mitchell's Salon & Day Spa

Jen Palumbo

I love how beautiful my nails looked! The staff are so friendly and made me feel so welcomed! I will never go anywhere else!

Emily “Emily”

I usually go to a different salon but ever since Covid they have been very short staffed and it’s really hard to get in, and they are kinda far from where I now live. Since I live over near Kenwood now and Mitchell’s is more well known I decided to try them out. I was looking at going from very dark to a kinda fiery red so knew it was gonna be a little complicated and of course called to book a consultation first. We talked through what I wanted to do and then to get me in sooner, they booked me with someone else, not who I had my consultation with, which was fine as the stylist I saw said they would discuss everything with who would be doing my hair and told the receptionist it was going to be a long appointment so to book me for the afternoon. When I got to my appointment a couple weeks later, the stylist had NO idea what I wanted done. I explained and showed her but asked if she had talked to the other stylist and she said no. I’m sorry but what was the point of the consultation then? Also she said they had not booked me for a long enough time and that I probably needed more like 3 and a half to 4 hours (which I thought is what I had). I had to request off for these appointments which ended up being a waste of time as I just left.