K & S Outdoor Power, Inc.

Justin MeGuess

I recently stumbled in K&S. I was in need of a new mower as my old craftsman tractor mower needed to be replaced and had been giving me trouble since the first day I purchased it. I talked to Mr. Chase. I told him my needs and he took me straight to the mower he felt was right for me (ZT/HD 60”) I left the store that day and went home to do my own research. I returned the next day with a long list of question for Chase. Some answers I already knew and some I didn’t. He was able to answer every question I had even the technical questions. This impressed me. This kid knows his stuff! I never felt pressured or felt like I was mislead at all. The purchase was easy. After mowing my 5 acres in literally 1.5 hours ( This normally took me 6-7 hours on my old mower) I was blown away by the performance of this mower! It did everything I was told plus more. I put it to the test mowing over large dirt bike jumps and in some cases 4’ tall grass and weeds. This mower is a beast! The engine runs super smooth and the mower ride was so much better then what I was use to. I’m very happy with this purchase and in a way life changing. So much more time for activities now! Haha! Thanks again guys for the mower and great service! Also the store is very clean, organized and easy to navigate!

Dana Hallmark

Chase is a very knowledgeable salesman and is very helpful! He made my buying experience easy and stress free! Ya'll go see Chase!!

billdianna barry

These guys are awesome and priced well. I will be a return customer for sure.

Jesse Lofton

UPDATE: After 2-3 months, an in person request to speak to the owner, a phone call, an email, and this review, nobody has reached out to me. As far as me, my friends, and my family are concerned, they lost a lot of business. SETX should be better than this. My experience with K&S has not been acceptable. - I was charged to repair their mistake after getting some routine maintenance (they deny making the damage) - When the tech was demonstrating to me the fixed mower, a washer fell off because they forgot the pin. - I agreed to pay for parts at the quoted price. I reread the receipt when I got home and saw that the amount was what we discussed but half of it ($130) was labor. I agreed to parts at the amount discussed. -An employee at the front desk let out a loud string of curse words in front of other employees and customers because a customer had called with a question about a part he googled. He later came in and was treated with kindness from that same lady. -Nobody has apologized. -I notified the front desk this will be my last time doing business with them and asked for Kenneth (the owner) to contact me. I'll update this review if he contacts me. -After this experience, I'll be selling my Gravely 42" to ensure I'm never forced to do business with K&S as they are the only Gravely service within a few hours of my home.