Tufts Schildmeyer Family Funeral Home & Cremation Center

Lissa Renk

I waited to review on purpose. I understand that people have higher standards when their loved ones are involved, not to mention at a highly emotional time like during the loss of a loved one. For that reason, I will stick to the facts. I do a lot of reviews and I don’t give low ratings often or without thought as I know they do impact business. That being said, I will simply state the facts (you can’t make this up) for my review. 1. On the day of the service when family arrived early to set up, the cremation garage was OPEN revealing all tools and even a gurney outside of the oven, that was smoking (IN USE)! A man was standing with some sort of stoking tool or shovel at the oven. Keep in mind, our loved one was being cremated so this was not a welcome vision upon arriving for the services. 2. When we kindly asked that the doors be closed to hide the visual we were actually met with attitude by the staff. I was shocked. 3. There was zero attention to detail. Arrangements of photos etc did not match what was agreed upon. 4. The host kept calling our loved one and the eulogist by THE WRONG NAME (multiple times). 5. Staff actually walked up to the family and handed us our cremated loved one DURING SERVICES! You can’t make this stuff up. 5. Tufts did not provide water or coffee for guests. 6. This is the last major thing I am going to mention, when a family member asked about an undone service that had been paid for, they too were met with attitude. Positives include a beautiful exterior building, somewhat dated interior and the attendants seemed friendly as long as you didn’t ask for much. As a Local Guide, I would encourage using another facility during such a sensitive time.

Carol Weddle

They are the best.

Rebecca seeley

First off I thought their cremation center was a wonderful place. They took great care with both my parents final arrangements. My opinion changed drastically today when my beloved pet passed away in my husband's arms and we called to take him there to be cremated. We were told sorry we have no one there to take him in. Wait do you tell people this when they call about humans? I think not. This dog was my family member. I am grieving for him, Max just as I did my parents. I am totally disgusted by your lack of empathy towards us and I will make sure that everyone I know knows how we were treated. Shame on you Tufts Schildmeyer. If you treat all pet parents the way you did us you should not be in the business of pet creamation.

Alyson Schmidt

They are so helpful and caring.