The UPS Store

Claudia Miscinski

I have always had good experiences here and they serve you well and generally quickly. I would recommend.

Sk

Used to be a much more professional place with extremely friendly staff. Unfortunately it is not the same anymore. I went into this location and they told me that they could not read my barcode on the label that I had printed out for my package. I was told I would have to pay $2 to print ONE sheet of paper…. What a rip off! I had to send my package, so I agreed to be taken advantage of. I was then told to email the store the label. I did so multiple times and the employee ends up telling me after “multiple” attempts of checking the email. “Oh you know what, our system is actually down today, that’s why I am not receiving your email”. He failed to check the spam (keep reading, I’ll tell you how I found out it was in the spam box)… I already knew he was lying, but at this point I didn’t want to deal with his lazy a**! anymore. I left the store and drove to another further location. At this location, I was not taken advantage of and charged $2 to print a SINGLE SHEET OF PAPER and the employee relayed to me that the email I was sending the label to, just went to spam and was able to print it out with no issues…. For a woman who’s due any day now, you can Imagine how hard it is to keep moving around…. All this employee had to do was his JOB! As much as a regular customer I was at this location, I will no longer be returning to this location. UPS, do better on hiring professional employees….. This event took place on 8/12/21 @ approximately 4:00 pm.

Andrea Munoz (Andrea Munoz)

Young man with dreds (maybe twisties)closing today gave no dam about his job or about attending the customer. I asked for his name and he gave me about 3 different ones, he thought it was funny that I asked him his name. Just another terrible visit at this location. HAD to use UPS to return something. Walked in at least 2 min. before closing (didn’t realize the time). Waited for clerk, no one is in the store, young man with dreds casually comes in, busy on his phone he says “we’re closed already”. Im like but the door was open and I was here before closing time. He’s like “we’re closed bye”. He thought my request to get my package scanned was humorous and he continued to chuckle as he repeated to me (while on his phone), “bye, we’re closed now”. The boy had his phone to attend, a life to live and was not going to be bothered with work responsibilities. I don’t understand why they would leave such an irresponsible, unprofessional and disrespectful person in charge. The boy could care less if a customer was there, if the door was left open, or what the closing time was. I’m sure there are cameras in the store and everything I say can be verified, but I just don’t think the young man gave a poop about the manner in which he handled me as a customer or his responsibilities closing the store. Does the owner of the store even care? I normally don’t require UPS services, but if I ever find myself needing to ship something, I can assure you it will not be with UPS.

Martinique Cooper

Ugh… they don’t have a notary on staff.