Invitation Homes - Chicago

Category: Property management company in Chicago, Illinois

Address: 5509 N Cumberland Ave, Chicago, IL 60656, USA

Phone: +17738931250

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Mary Vinson

Oct 26, 2022

Thanks so much for being so helpful and patient with me Mr. Arthur Evans.

Shadowhunter21

Oct 26, 2022

Mat is very friendly and professional. He did a great job! Thanks 🤗

Whitney Gates

Oct 26, 2022

My technician Freddy is a Rockstar. He is always professional, on time and does really great repairs.

Ram Pendyala

Oct 26, 2022

The service technician - Andrew was super helpful and knowledgeable.

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Questions & Answers

I want to Thank Kirk S. Who helped me every step of the way to get my new home that I love!! He always responded to my emails and also returned my call!! Great Service!! My experience with the whole invitations Homes Team was AWSOME!😀 KIRK ROCK

Neek Neek | Oct 27, 2019
Shanta Young-Magee | Feb 28, 2022

I wanna give Kirk Steinbrueker a special thank you & shout out!! You took the time out to respond to my emails, and phone calls when I couldn’t get nobody else too! You took care of the problem with a quick phone call & got right back with me. Thank you Kirk for doing such a awesome job answering all my questions. After speaking with you I also got a better understanding about the issue at hand. I truly appreciate you taking out the time! Communication is key to consumer relations!!!🤗

Where do I mail my payment to?

Yoca Salamanca | Oct 27, 2018
Nafeesa Day | Oct 27, 2018

You would mail it to their mail address or drop it off in person. I pay online through the online portal. Their address is 5509 N Cumberland Ave #505 Chicago, IL 60656.

What is the best way to get a response on your social media?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

We are here to help. For the fastest response on social media (Facebook, Instagram, Twitter, and LinkedIn), please send us a private message including your name, address and the nature of your issue. A direct message enables us to discuss your individual situation and allows for a swifter resolution. Social media comments and users will be moderated. Comments could be hidden, deleted or banned, if the following occurs: Posts that contain content that may be reasonably considered offensive, disruptive, defamatory, inflammatory, derogatory to residents and followers, or profane. Spam or spam-like posting behavior (i.e. promoting unrelated links, other businesses, other pages or groups, posting numerous times etc.)

Are your homes renovated before a new resident moves in?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Yes, each house owned by Invitation Homes is renovated and refreshed by our professional staff and local licensed contractors. You will find renovations such as new paint, flooring, countertops, hardware, lighting, bath fixtures, and many others. We use only quality materials by some of America’s top brands. Licensed contractors install all of these products with careful workmanship and each home passes our quality assurance inspection before you move in.

How do I apply to lease a home?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Simple and convenient, the Invitation Homes online rental application process can be completed in less than 10 minutes. Complete your application online by selecting a house for rent and clicking “apply.” You can read our qualification requirements and even save your application to complete later. Please note that the application fee is non-refundable. All applicants over the age of 18 living in the home must pay an application fee.

Does Invitation Homes allow pets?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Yes – we love your pets! And your pets are going to love your new home, yard, and neighborhood. All pets are subject to approval, of course. Restricted dog breeds include American Pit Bull Terriers, Rottweilers, Staffordshire Terriers, and any dog that has a percentage or mix of any of those breeds. Any canines other than domestic dogs are not permitted, such as wolves, coyotes, dingoes, jackals, etc., along with any canine or wolf hybrids. For example, a Husky Wolf or Timber Wolf mix is not permitted.

What are the renters insurance requirements?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage - and $100,000 for dog bite liability insurance, if applicable - in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items - we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal contents. For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $10,000 in liability coverage for each excluded dog.

What happens if I don't replace my air filter regularly?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

A $25 fee could be added to your account. Your maintenance technician will use the expiration date on the side of the filter to track replacement. To avoid being charged, please replace your filter right when the new one arrives.

Why is air filter delivery required in my lease and what do I get for my $9.95 monthly fee?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Replacing your HVAC’s air filter every three months keeps the system functioning properly and is simply too important to leave to chance. Our partnership with Second Nature protects both you and your home. Your service includes all the air filters you need for your home, conveniently delivered to your doorstep every three months. It’s healthier air, hassle-free.

How often should I skim, brush, and vacuum my pool?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Vacuum your pool at least once a week. Use the net skimmer and brush whenever there is noticeable debris floating in the water, and brush pool surfaces to help the filtration system filter out finer dust or algae particles.

Do I have to be home for a maintenance visit?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Someone over the age of 18 must be present for the entire duration of the appointment.

What counts as an emergency maintenance issue?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

One that is dangerous, hazardous, or could cause damage to the property or your personal well-being without immediate attention, such as no water or power, flooding or a broken pipe, and no heat when the outside temperature is below 50 degrees.

What is ProCare?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

ProCare is our exclusive proactive maintenance program that plays a key role in your worry-free leasing lifestyle. Conveniently scheduled ProCare visits catch small issues early – saving you time, money, and hassle in the long run.

What are the benefits of leasing with Invitation Homes?

Invitation Homes - Chicago | Oct 12, 2022
Invitation Homes - Chicago | Oct 12, 2022

Every Invitation Home is directly owned by the company, beautifully renovated with quality materials and careful workmanship, and passes a multi-point quality assurance inspection before you move in. Each home is then professionally managed and serviced by our local staff of trained professionals and licensed contractors. All of this is backed by the strength and stability of the country’s leader in single-family homes for rent, giving you the home you desire and the peace of mind you deserve.

Do they accept section 8

Jazzy | Oct 26, 2020
Jim Nixon | Oct 26, 2020

I doubt it. They are not very bendable when it comes to rent. Just call them.

How could I talk to someone about rent a house

Lawanda Miller | Oct 27, 2019
Ashley McCormick | Oct 27, 2019

I found that the best way is to contact a realtor in the area that the house is in. They make comission from the rental agency so it costs you nothing. They may even be able to negotiate rent for you.

Can pay rent in the office

Willie Hall | Oct 27, 2018
TaWonda “Phoenix” Baker | Oct 27, 2018

With a money order or cashiers check

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