Ascension Alexian Brothers

Category: Hospital in Elk Grove Village, Illinois

Address: 800 Biesterfield Rd, Elk Grove Village, IL 60007, USA

Phone: +18474375500

Reviews

Ivan Ibarra

Oct 23, 2022

About 345AM I checked into the ER , and let me tell you I have never been checked in and treated by a staff as nice and professional as this place. Thank you to the front desk lady, very caring as well as the nurse that checked me in. 10/10

Maria Perez

Oct 23, 2022

My husband is in ICU and I appreciate the great service he has been receiving. Friendly staff and very informative. They answered all all questions and concerns. We can't complain about the food because he is being feed what is needed. If possible to give them higher ratings I would.

Rich Mota

Oct 21, 2022

I have total faith in thier Dr's and staff was responsible for getting me back to health

Tom Chmielinski

Oct 21, 2022

6 hours at the ER still in the waiting room and we still have no idea when we will be seen. And my family member was brought in by ambulance. Absolutely worst experience in an ER in my life. Try to avoid this torture at all costs if you have any emergency need. This is in a Friday at 6pm! The common theme among all of people waiting is that this place didn’t used to be so horrible, but now it is gone way down hill very fast. No caring, no updates, just sit and keep waiting. UPDATE 1: After spending a couple of days inside the hospital, I’ve come to learn that the cause of the dramatic downturn in the patient experience in this hospital is that Acension has now taken over. They have new policies and although the well intentioned staff is working as hard as they can, Ascension has caused this hospital to fail in so many ways on a regular basis. It’s really a shame. It used to be great. As you choose you hospital care going forward, keep in mind that it’s different people running this place now. Don’t think of it as the place it used to be, because it is most certainly NOT. You’ve been warned. UPDATE 2: At the end of all negative reviews Acension is quick to reply by giving a phone number asking for a call to discuss further. It’s been two weeks since we called and left a voicemail and they never called back. This was all for show. They know it’s a horrible situation and they clearly have demonstrated they don’t want to discuss it. But they want to create the impression that they care by inviting the call

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Questions & Answers

Where is entrance 8 ?

Lombard Veterinary Hospital Email | Oct 26, 2021
Donovan Spencer | Oct 26, 2021

East tower entrance

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What are the visiting hours

Dianne Steinhoff | Oct 26, 2021
Ascension Alexian Brothers | Oct 26, 2021

Thanks for your question. Please see below for more info on our current visitor policy. Visitors are required to wear a mask covering their nose and mouth and may not wander the facility. No eating or drinking in the lobby areas. Wash your hands frequently and maintain social distancing of six feet whenever possible. Please do not visit if you have a fever greater than 100 degrees in the last 24 hours, cough, sore throat or shortness of breath. General Visiting Hours: Monday–Friday: 8 am–8 pm Saturday–Sunday: 8 am–3 pm Two (2) visitors 18 years or older will be allowed at one time; visitors are required to check in and check out at the Information Desk Overnight visitors are not allowed Women & Infant Services: Triage — one (1) support person Labor & Delivery — one (1) support person and a certified doula; only one person if a cesarean section Mother & Baby — the Labor & Delivery support person and one (1) designated visitor for the entirety of the stay, only one visitor on the unit at a time; all visitors must be 18 or older Special Care Unit — Two (2) parents are allowed at the bedside at any time of day or night COVID-19: Positive Patients or Patients Under Investigation No visitors will be permitted

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Is there a preferred Medicare plan accepted at the Hospital? AARP Medicare? Illinois Medicare? Aetna Medicare?...

BrettTC57 | Oct 5, 2022
Darlene Bobczyk | Oct 5, 2022

No

Do you have a shuttle service for out-patient procedures?

Amy Oshita | Jul 28, 2022
Bobby Karras | Jul 28, 2022

Not sure... I don't work for them. This is a lab facility

Are visitors allowed in a waiting room while patient is having surgery

Becky Johnson | Feb 28, 2022
AMITA Health | Feb 28, 2022

Thanks for your question. Currently, one visitor in the waiting room. In the case that the patient in a minor, both parents are allowed.

What are the hours of the cafeteria

Frank Klimala | Oct 26, 2021
Catherine Horcher | Oct 26, 2021

7to600pm

Need help..could someone please answer my questions soon? Am i asking too much about dual surgeries and staying in hospital? Mental health is declining fast.

Stuart McEwan | Oct 26, 2021
Ascension Alexian Brothers | Oct 26, 2021

If this is a medical emergency, please dial 911. If you are struggling emotionally, our behavioral health experts are here for you. We offer nonjudgmental, personalized 24/7 support at 855-383-2224. Thank you for your question. Regarding scheduling the two procedures, please discuss with your physician. To find a provider near you, including those who offer virtual visits, please visit amitahealth.org/doctor or call 1-855-692-6482

i am severely depressed..have type 2 diabetes with alot of problems with my feet..need cataract surgery and surgery for kidney stone removal as well...can't physically get around for multiple appts for both surgeries.. could i do both in-patient?

Stuart McEwan | Oct 26, 2021
Ascension Alexian Brothers | Oct 26, 2021

If this is a medical emergency, please dial 911. If you are struggling emotionally, our behavioral health experts are here for you. We offer nonjudgmental, personalized 24/7 support at 855-383-2224. Thank you for your question. Regarding scheduling the two procedures, please discuss with your physician. To find a provider near you, including those who offer virtual visits, please visit amitahealth.org/doctor or call 1-855-692-6482

Charles has had or has 10 doctors with Amita health,he's85,why can he not get vaccine?

Charles Galanti | Oct 26, 2021
Ascension Alexian Brothers | Oct 26, 2021

AMITA Health is following public health guidelines regarding the distribution and administration of vaccines. We are and continue to reach out to eligible patients via email, text, and our Patient Portal when vaccine appointments become available. For ongoing and updated information, please check o ur COVID-19 Resource Center at https://www.amitahealth.org/covid-19/vaccine.

Are you giving dose 1 covid vaccines to 65 + now

Roberta Wachowski | Oct 26, 2021
Ascension Alexian Brothers | Oct 26, 2021

AMITA Health is following public health guidelines regarding the distribution and administration of vaccines. We are and continue to reach out to eligible patients via email, text, and our Patient Portal when vaccine appointments become available. For ongoing and updated information, please check o ur COVID-19 Resource Center at https://www.amitahealth.org/covid-19/vaccine

When will the COVID-19 vaccine be made available?

Ascension Alexian Brothers | Oct 26, 2021
Ascension Alexian Brothers | Oct 26, 2021

AMITA Health is following public health guidelines regarding the distribution and administration of vaccines. We are and continue to reach out to eligible patients via email, text, and our Patient Portal when vaccine appointments become available. For ongoing and updated information, please check our COVID-19 Resource Center at https://www.amitahealth.org/covid-19/vaccine.

What time does the lab open on weekdays for blood work

Breanna Lewandowski | Oct 26, 2020
Jacque Bursott | Oct 26, 2020

7:00 AM. Also open a few hours on Saturday morning.

Do you have cleaning or cooking jobs there?

Alicia Montiel | Oct 26, 2020
Lucila Flores | Oct 26, 2020

If they have

WHY IS ALEXIAN BROTHERS GETTING SUCH A BAD REVIEWS, I AM GOING AS AN OUTPATIENT IN FEB. AND NOW I AM AFRAID TO GO

Joann Drozd | Oct 26, 2020
Theresa Mcie | Jun 28, 2022

I have had many surgeries there and have had ni issues there or in the st. Alexius facility. There drs. are the best.

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Is there an age restriction to visit patients at alexian brothers hospital?

Debbie Forchione | Oct 26, 2020
Jacque Bursott | Oct 26, 2020

Depending on the patient condition and diagnosis. Most allow children who are healthy ( not coughing/ sneezing/nose running) for short visits. Best to call the floor nurse before going to check rules for the patient. Patient care will always come first.

Do you accept my Next level health insurance plan to cover the cost of removing an ingrown toenail?

Jennifer Gomez | Oct 26, 2020
Debbie Sowka | Oct 26, 2020

Do you have a physician? This would not covered as a hospital stay

Can I go to the hospital to get a buried nail?

Jennifer Gomez | Oct 26, 2020
manuel Briseno | Oct 26, 2020

Yes you can

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What time does your lab open for blood work

Roseann Marie | Oct 27, 2019
london patel | Oct 27, 2019

I think 530am or 6am

Was this facility, or it's location, once the site of St. Alexius Hosp.?

Anthony Haynes | Oct 27, 2019
Rindel 9 | Oct 27, 2019

This is actually the old Alexian Brothers Medical Center. St. Alexius is in Hoffman Estates.

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where do you enter for icu

Ron L | Oct 27, 2019
Rindel 9 | Oct 27, 2019

ER entrance is a good spot; it's open 24/7

Where is door 7?

Corinne Karlo | Oct 27, 2019
london patel | Oct 27, 2019

West tower

Do you have a lost and found.

Kelly Dorsey | Oct 27, 2019
Rob Council | Oct 27, 2019

Hi Kelly! It's always a great option to reach out to Amita's Security team. They'll be able to assist you with questions about their lost and found department. I hope this helps. 🙂😎

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Do u take meridian health insurance

Corey Barz | Oct 27, 2019
Jalpa Patel | Oct 27, 2019

No

How do we sent up a portal?

Jan Baron | Oct 27, 2018
Sabian | Oct 27, 2018

Are you asking how to set up your portal......you have go to the hospital log in @ the hospital computer

Does alexian brothers hospital accept Aetna ppo?

Patricia Blume | Oct 27, 2018
Sabian | Oct 27, 2018

Most definitely I have it

Does anyone know what the wifi is for Alexian brothers hospital Elk Grove il

Laura Wanat | Oct 27, 2018
Sabian | Oct 27, 2018

U h ave to go to the guest

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Are there nursing supervisors or patient advocates?

diane williams | Oct 27, 2018
Sabian | Oct 27, 2018

My ex girlfriend says this is worst than cook county Hospital

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What time is the lab open on Sundays for blood work

Kris Scotella | Oct 27, 2018
Ed Jurczak | Oct 27, 2018

Not quite sure last time I look for hours I checked on the website do not remember the website sorry...

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