Address: 1655 Busse Rd, Elk Grove Village, IL 60007, USA
Phone: +18477587808
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Laura Portner
Absolutely Do NOT use these people!! Our contractor insisted we use them but their customer service is no existing!! Even going in Twice with our project manager they wouldn’t talk to us, let alone the other times we went on our own! They are RUDE!! Went to 2 different places for our downstairs bar and the difference was 100% different!! The cabinets are nice but not any better than the others we got for downstairs. Do yourself a favor- RUN away from this place!!!
Ivan
Non-existent customer service ! Disappointed .
Katarzyna Wedzik
Terrible, terrible and many more times terrible!!! It is even hard to describe how disappointed and furious i am about this company. I had a bad feeling from the beginning, when when we walked in the showroom and absolutely nobody greeted us or asked us if we need any assistance...but i thought maybe they are super busy so i continued my awful experience. AGNES was the person we dealt with, it is hard to call it "dealt" when your contact is mostly via email because the person is not willing to sit and discuss the project, even when i asked how do i pay and finalize she said "oh no you dont have to come here we will send all the forms for the payment". So it is $4000-$10000 purchase based on emails and maybe a random phone call, that will not help either, cuz all you will hear is "i dont know" or " i will email you". I have been working in customer service all my life and have not seen or heard of such a way to treat customers. You dont want to sell me cabinets, no problem say it the day i ask you for it, dont play your games for 5 weeks...Agnes once said "i have 300 kitchens to do", i understand but tell me that you wont make it, not overpromise and under deliver!!! We ended up going with more expansive cabinets but dealing with responsible and professional team...such a difference!!! Like my husband says "you get what you pay for", cheap cabinets, people without any respect and just awful human beings. I hope i will save some of you!!!
KATE DAVIS
No comments, because they are not worth more attention!!! Be AWARE!!!
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He ordered from j&k?
J&K is a direct importer of their own line of cabinets manufactured in China. The cabinets can be purchased either assembled or unassembled. I prefer unassembled because we are able to control the build quality and make modifications or some customization that each project may require.
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