Rejuvenation

Thomas Southerland

Awful experience!! Was in the store for at least 15-20 minutes shopping and none of the the staff acknowledged my partner or I. It seemed like they went out of there way to avoid me. Will never go back or recommend to anyone!

Rob W

Terrible experience. Ordered lighting which had no indication when purchasing where they ended up only shipping 1/2 at a time and one piece 1.5 months after the other. Order from elsewhere if you want a timely order or have timelines you need to meet based on shipping info provided.

Kaan Gunaydin

Customer service is terrible. Bought a table from here, and it was ready for shipping a month ago. Every time I called to inquire where the table was, customer service told me that the table is in the warehouse, and delivery people should reach out to me in 24-48 hours. This happened 3 times in the past 3 weeks, and of course there has been no communication from the warehouse. Finally when we called last week, they then tell me that actually delivery is scheduled for next Tuesday (even though they had NOT called me to inform if this time is good for me). Nevertheless, I was happy that I was finally getting the table delivered. But fast forward to today (when they said my table was scheduled for delivery) - no table arrived. So we called them and customer service checks into this: customer service agent is really confused over the phone because they definitely do not see any delivery scheduled for today!! Now guys, I understand it is COVID, I understand that there are shipping delays, BUT WHY ARE YOU LYING TO ME OVER AND OVER AGAIN? I would literally be fine if you told me a month ago that you would not ship for 2 more months. That would be FINE, because I could make plans accordingly. But instead, you guys LIED over and over again that I would get a call in 24 hours, and even LIED about a fake shipment date. I dont usually write reviews like this, but I am furious with what is happening here. Also I will delete this review if someone from MANAGEMENT - not customer service, calls me personally. Let’s get this issue fixed, but PLEASE stop lying to me.

Tyler Flaker

Customer service is terrible. Ordered items online and will not accept returns in store. This is a change to policy that was not announced and now leaves us with thousands of dollars of merchandise that is nearly impossible to ship back.