Holiday Inn Syracuse-Liverpool-Exit 37

Katheann Woodroffe

The hotel is spacious, the conference rooms, ballroom and other areas of the hotel are well kept. Staff was friendly and very accommodating. During our week stay through all the breakfasts, lunches and dinners the staff was professional and caring. I want to give a shout-out to Denise, who made my breakfast time a joy, she is gracious and hardworking. All in all a wonderful stay👍👌

Tim Hush

Very accommodating for a last minute need for 7 rooms. Clean comfortable rooms. Restaurant was absolutely great food was top notch and our server went out of her way to meet some special needs. The pork loin was outstanding!

Nina Purhenn

Disappointed, room was uncomfortably hot, air conditioning unavailable throughout the building to "save money" during spring season, window only opens apx 3 inches for fresh air, pool closed and not mentioned on website during booking, bathroom very small and sink was leaking from pipes over flowing on floor , evening staff attempted to be helpful and offered upgraded room, upon entry to the new room we were unpleasantly surprised to find someone else already occupying the room! After finally entering another "upgraded" room, we found the only difference between the rooms was a microwave and mini fridge, meaning the basic rooms didn't come with either . Unfortunately, I would not recommend this hotel at this time.

Anne Borrelli

Disappointed, when booking a pool was advertised only to find out upon check in, the pool has been closed for almost two years due to "health concerns". Our room was clean and comfortable, service friendly. Breakfast service at restaurant slow, they were short staffed but very kind. The food was simple good comfort food.