Address: 1919 W Bennett St, Springfield, MO 65807, USA
Phone: +14178312678
Sunday: Closed
Monday: 9:30AM–5PM
Tuesday: 9:30AM–5PM
Wednesday: 9:30AM–5PM
Thursday: 9:30AM–5PM
Friday: 9:30AM–5PM
Saturday: 9:30AM–12PM
Johnny White
Employee had attitude not sure why I don't recommend this place to many other USPS places to go to that can talk to you better
Amy Mort
I live in a nursing home and the front door is locked on weekends. The mail carrier wouldn’t try and drop off the mail a different door given to an employee to deliver.
Matthew Schmitt
This is the worst Post Office I've ever worked with. My mail carrier regularly loses my mail and then they don't answer their phone when I call to ask about it. Losing my mail isn't really a big deal because I only usually get junk mail (No, SpeedyCash, I don't want a $500 loan with 300% APR). What inspired write this review is that I was supposed to receive a $5k check in the mail on or around 11/5. It's now 11/12 and I haven't received it yet, but the person that sent me the check says that it's already been cashed. This leads me to believe that they delivered it to the wrong address. I've been trying to call for 3 days with no answer and the corporate 1-800 number is totally useless. This needs to change. Many people get important documents and potentially life saving medical supplies through the mail. The fact that I can't even call the post office to file a complaint is absolutely abhorrent. Getting a package delivered by them is probably worse than the regular mail. I order stuff from the internet frequently. Every time the merchant sends a package, it NEVER shows up when it's supposed to. It's always late. I can't prove it, but I'm pretty sure whoever's responsible for delivering packages signs off that all of his/her deliveries were made when he/she picks them up from the post office. He/she then delivers them at his/her own convenience. It's worth it to pay more to use UPS, Fedex or even DHL.
tyler cardwell
This place does not have a voice mail set up. They never answer the phone. When you walk in you will stand there 10-15 minutes without being greeted. There is absolutely no level of friendliness or customer care. I dealt with a heavier set younger lady and she was one of the rudest people I had encountered all week. I hope to never have to go back.
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Same experience, 12/18/2020 @ 9:40 AM. Now it doesn't even ring, just connects then disconnects after a few seconds. Tried several times. Ordered Amazon item with 2 day prime shipping. It did not arrive on time. Checked Amazon account, it said delivery attempt was made and package is being held, no address as to where to pick up. Called the main USPS contact number, Had to wait over an hour for a call back. When they called they said it MIGHT be out for delivery but they do not have any information. Did verify the package MIGHT be at the Bennet street location. Got # for Bennet street post office. Called them to verify if I can pick up package or if it is out for delivery. Was not able to reach them. THIS IS PATHETIC SERVICE!!!!
Sorry the number is always busy this is the same number for the mail carriers to contact the supervision as well. Just give it a few minutes and try calling again. You can always just go up to that station as well if you are still having a problem.
Due to this being the only line into the office for both employees and the public.
Mine wasn't either so I went in there and they said they were.short handed and it was all on the dock
Yep. Just go up there with an i.d. fill out a card and they'll hopefully get it in. However I just did this recently and went to pick up my stuff and I got "we dont have a hold for you?? You sure you turned one in" so good luck.
If the local office is busy/closed, you can also call 1800ASKUSPS and the representative will submit your case to the supervisor. The supervisor will contact you. As stated above, you will need the tracking number.
24 hrs
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