FedEx Ground

Victoria White

My package was suppose to be delivered 4 days ago. Was delivered 2 days after but to the wrong address, they picked it back up and it’s scheduled to be delivered today. Main problem is, there’s no direct number to this FedEx location and the general number’s customer service is trash. Another problem is, these delivery drivers need to pay better attention to addresses.

dennis mwangi

Okay

Aaron brummell (Kraven!)

Absolutely the worst delivery experience I have ever had. My package was due Sunday. It never showed up. When I called to complain about it I was told they would send a note to this particular carrier in St Louis to have the driver drop the package off to me on Monday between 8 and 10am. The package never showed up at that time and so when I called to complain again I was told by FedEx resolution (her name was Mericia) that they have no control over the contractors who ship the ground products and that there was no way she could hold them accountable for my package being at this point, two days late. I ordered the product to walmart.com and they helped me get some resolution to the situation but FedEx specifically the person who I named did not seem to care at all and furthermore was blaming this facility in St Louis Missouri as she said that they have a bad reputation of not being on time and are constantly having problems with their drivers not following specific directions handed down to them by the customers or by FedEx. Warning! do not use this facility or FedEx for that matter if you value your packages that you need to have shipped on time when promised or scheduled.

Sean Derrick

I have been lied to several times by multiple people about a supposed delivery attempt. Multiple representatives flat out lied to me, dropped calls, hung up on me, or were just incompetent. Pathetic. Do NOT use FedEx for any shipping. The absolute worst. I’d give less than 1 star but I can’t.