CVS Pharmacy

Madison Burk

I never give reviews on Google but I do take the company surveys. Almost every month I sit on hold with this CVS for 40+ minutes to fill prescriptions that I can’t use the app for since it is a controlled substance. I have submitted reviews to CVS directly but they have yet to respond or fix the issue. The only way I get faster service is if I go to the store and stand in long line. Unfortunately, this store’s pharmacy now closes during my lunch hour so I have to either stand and wait in the ridiculous line after my shift or sit on hold for a ridiculous amount of time. Several times they have not had my prescriptions ready by the “promised” times. As I am writing this review, I am going on 50+ minutes on hold. This is ridiculous!

Virginia Sanderson

Terrible Horrible Disrespectful customer service and getting worse by the day. CVS Does not care about their customers and I am fed up with the abuse!

Jb819 419

I went to check out and the only option was self check out and because I bought wine the beacon was flashing. There was no sign of a cashier so after several minutes I flagged someone down. They had headphones in and were quite rude (one word response, no apology). He took care of the situation, I said “thanks man,” and he didn’t say a word. Just walked off. Terrible customer service.

Delia Harper

I’ve called the pharmacy the last two days and on hold for over 45 minutes each time. Went there earlier and was told my prescription was still not ready and to call around 5pm. I called and again waited on hold for 30 minutes. I called back and spoke with David at the front desk who said they’ve had issues with their phones for TWO WEEKS! He told me he’d give my name and number to the pharmacy to have them call me. That was 2 hours ago and I’m still waiting. I am in need of this medication and I’ve waited for two days! I will never have another prescription filled here again! I’m so frustrated!