Bank of America (with Drive-thru services)

Gabriella Witkowski

I have had a terrible experience with Bank of America. (This location especially) In dealing with some fraudulent activity, they have been very unhelpful. Nobody can give me a straight answer and I am being told something different by every person I speak to. I am a young girl who admittedly isn't all that knowledgable and I felt as if I was being looked down upon and treated like I was stupid because of this. They were very rude and as soon as this is resolved, I will be taking my business elsewhere.

Dennis Faulk

Just a horrible experience always only one teller working. line always backed way up. I would never have an account here for this reason only. And it has nothing to do with the pandemic it has always been like this . They need to hire more staff or at least when they see the line is backed way up somebody comes and helps which never happens👎

Jose Quiles II

If I could give zero stars I would worst customer service ever the african American pregnant lady that attended me was rude and just not nice I have been banking with bank of america for over 20 years and her actions today really made want to take out my money and do business elsewhere. Life advice if you hate your job and you are that miserable you should just quit and move on. The thought of her being a mother really makes my skin crawl another useless member of society in the making

David Beckett

Tried calling multiple times. Can’t actually connect with a human. Can’t even leave a message.Hi, David. We are sorry that we did not meet your expectations. Your feedback is very important to us and if we can be of any help with your account we would like the opportunity to connect with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph