TD Bank

Donielle Houston

This Bank is a joke! I came to this location to open a business bank account and was greeted with very poor customer service from two different tellers. I feel like I was being racially profiled because I’m a black business owner. Granite my business is out of PA, I temporarily live in NC and could have moved to the area for all they knew. I was not even asked much information, just turned around being denied a bank account. I have never in my life experienced anything like this and I would NOT bank with this establishment. Its no wonder these people have 1 star reviews. The manager Amber was no help either and I was told by Amber they don’t have a corporate number. All banks have Corporate contacts how else would we be able to complain when being treated unfair? I will get to the bottom of this, this will NOT be the last time they hear from me. The most convenient bank, they are a joke. From the looks of it they need clients so I’m confused why I was denied a bank account and I was depositing 20k today. Their loss…

Dennis Wade

Bad for businesses!!!!

Andrew Ferris

Like a different customer here said, we signed up for a promotional offer by opening a checkings, savings, and credit card through TD a while ago. Now it's time for me to close the accounts; they will not allow me to close the accounts online, even though that's where I signed up for them. They won't allow me to close them over the phone. Lastly, I'm having trouble closing them in person. They're saying they can't prove who I am. I even brought my passport in because I had read the other negative reviews, but that isn't good enough for them. Finally, they sent a confirmation number to my phone, and that was good enough I guess? They asked for a vehicle registration and insurance card with my name and address. The main point here is that it was incredibly easy to open the account online but is incredibly difficult to CLOSE the account. I live 2 hours away. Why would they send promotional pieces of mail to areas in which they have no banks? That smells like a scam to me. Beware.

Daeisha Deas

My husband and I went to TD Bank in Wilmington NC on South college rd to open up a business account and we met with Amber McMullen assistant vp, and store manager she has the WORST CUSTOMER SERVICE EVER!!!! She treated us as if we were criminals she had a terrible and nasty attitude she looked our business license up with the state of NC and she was given the tax ID and DL's and our car insurance paperwork (why you need car registration or insurance information is a bit much, but ok) but still said it wasn't enough she referenced and insinuated that people(us??) still fraudulently set up accounts SO WE TOOK OUR BLACK OWNED BUSINESS TO WELLS FARGO and had absolutely no problems. TD Bank you need to do better and Amber smh!! Shame on you.