Better Business Bureau

Category: Non-profit organization in Denver, Colorado

Address: 3801 E Florida Ave #350, Denver, CO 80210, USA

Phone: +13037582100

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Laughing Guy

Oct 21, 2022

They didn't warn me that a company can act vindictively if you file a BBB complaint which is what happened. There are no safeguard against retribution.

Greg

Sep 19, 2022

BBB is an organization that is paid for by the businesses. You may be surprised to find that despite that they are not at all in support of the businesses that support them. We had a situation where a customer attempted and successfully utilized the BBB to pressure us into giving him discounts and free work that were not deserved with the threat of bad reviews if we did not succumb to their demands. We were unwilling to succumb and the BBB put our organization into a revoked status. Please note prior to this we had been A+ for multiple decades and paid $10s of thousands of dollars to the BBB in yearly fees. Super disappointing to see that an organization is willing to support dishonest customers.

Leslie Brandow

Aug 19, 2022

I'm grateful for Timberland Exteriors of Colorado who replaced the shingles on our house. I've done many home improvement projects over the years and by far they were the most professional and provided the best service. They made the process very easy, worked with our insurance, removed the old shingles to inspect the roof for any damage to prevent leaks in the future and completed the project in the promised time-frame (one day) and left my property clean despite it being a messy project. Then came out and replace one section that had a few discoloration issues. I highly recommend using Timberland. Even my insurance adjustor commented to me that this was his favorite roofing company to work with because of their quality of work.

Andrea Bennett

May 21, 2022

I did not feel things were resolved with my complaint against Elitch Gardens. They have not provided a service or a refund of any kind in lieu of providing pre-paid season passes and to me that is theft. I understand all things COVID, but there has been no offer to move my pass into the next season either. The BBB says they have resolved the complaint because they issued a statement saying what they will do IF they open. 7/13/2020 and there is no date to open, the season is more than half over. I paid in March. But, they are prompt at least. Just wish there was a way to rebuttal their final decision. To me, this is theft by EG! Editing to add after contacting Elitch over and over we finally received a full refund. It’s a shame the BBB didn’t step in as I hear many were taken advantage of.

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Questions & Answers

Why does the Wal-Mart in Rifle check everyone's receipt when customers are leaving the store? This is harassment.

Teri Stender | Oct 26, 2018
Dominique Howard | Oct 26, 2018

I be wondering that too.

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Does anyone know anything about Briggs teacup puppy boutique in Denver, Co

joann foraker | Oct 25, 2020
Lana Poisson | Oct 25, 2020

Check their BBB rating .

I need to know how to file a formal complaint against tracphone and straight talk. There should be a law against them being able to swindle money out of consumers

Lori M | Oct 25, 2020
Susan C | Oct 25, 2020

Try filing a complaint with the FCC.

If I'm in dispute over work that has been done should I pay the remaining balance, before making complaint with BBB?

Mark Hoofnagle | Oct 25, 2020
Tuck646 | Oct 25, 2020

I'm thinking no, you shouldn't pay the balance if you're honestly not getting what you paid for. The better business bureau isn't going to give you your money back, they may suggest to the business in question to remedy the situation, granted the remediation is reasonable, but they cannot force said business to to give you your money back.

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I have been a customer of the BBB for 24 years. In years past I had good communication, over the last two years I have not been able to get a single response from anyone at the BBB office. Maybe the BBB should practice what they preach. Contact me!

Clint Cannon | Oct 25, 2020
Sue Roesler | Oct 25, 2020

I had an issue with a particular business and once i completed the online form I had a response within 48 hrs. Mind you i think the initial contact was an automated response. The 2nd contact was quick again within 48 hours.

I just heard that UBER and LYFT are charging riders $50.00 a month. They then pay for rides throughout the month. If a rider does not use the whole $50.00 it is lost to the rider. Is this true?

Mary & Randle Gardner | Oct 26, 2019
Samantha Schobitz | Oct 26, 2019

I doubt it, but you'd have to ask Uber and Lyft about their billing policies.

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What can you tell me about this company . Denver Plumbing Pros

Frank Ayala | Oct 26, 2019
Dave Holsapple | Oct 26, 2019

Go to BBB.com and read, the short synopsis, they are a bridge between the customer and the company to encourage communication to try and find an amicable resolution but make no decisions. They will close the complaint with no further communication through them, be prepared to not like the reason why for either party.

There is no way to file a complaint online; I get a page with no links just giving guidelines for the complaint.

Kay Miller | Oct 26, 2019
Christopher Doss | Oct 26, 2019

https://www.bbb.org/consumer-complaints/file-a-complaint/get-started and at the bottom is a green button says start a complaint

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How do I file a complaint.

myra holloway | Oct 26, 2019
Dave Holsapple | Oct 26, 2019

Go to BBB.com, you should see going across the top file a complaint just fill out the form

Is True Stee a reliable place to shop and give my debit card number?

Alicia Rhoads | Oct 26, 2019
Rosel M Ettress | Oct 26, 2019

Look them up the BBB will let you know if there are any complaints and what they are

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What is the rating for Active pest control?

Michael Wadle | Oct 26, 2019
Samantha Schobitz | Oct 26, 2019

You can check it on their website.

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How can I file a claim against Century link for not refunding me for a disconnect and also have the disconnect dates wrong. I have called and spoken to multiple departments at Century Link with no help

Karen Klick | Oct 26, 2019
Tim Romero | Oct 26, 2019

Ok don't mess with CenturyLink, they will not help you.... next step get on the better business website and follow their instructions to file a complaint against this company it is a simple process and you will get results! CenturyLink Management should call you back within 48 hours! You filing will get you resolution.

How do a find lawn mowing services in Englewood and Littleton?

Daniel Burnham | Oct 26, 2019
Alex Lopez | Oct 26, 2019

You'd look up the service by name

How do I file a claim regarding a credit card company, that has reapplied a payment to another company and referred it to collections?

sarahd sanders | Oct 26, 2019
Pamela Jacobsen | Oct 26, 2019

You can go to their website and file a complaint...

Can I file a claim on line

Greatful Cinder | Oct 26, 2019
F H | Oct 26, 2019

Yes, it's very easy.

I have called repeatedly and can't reach anyone. "Operator is not available". Did you present an Integrity Award to Rod Martin's Basement Systems? They told me that you did. Also, how can a company can have an A+ rating and have lot's of complaints

sara fuentes | Oct 26, 2019
Steve Messa | Oct 26, 2019

My problem was with Harbor legal group and the better business bureau helped, I used emails never heard of Rod Martin

Is American Hope Resources accredited?

Denyse Lovett | Oct 26, 2019
charlita Knight | Oct 26, 2019

I'm not sure go online and check the better business bureau

Google play store app stopped working they claim my account is suspended.. in order to lift the suspension I need to submit a picture of my drivers license also proof of address is this a real ordeal or scam?

Maria Ruiz | Oct 26, 2018
Peter Robbins | Oct 26, 2018

Scam.

A debt collector, who is also a law office, has been harassing me for a year now for payment of suspicious services with which I do not agree. I paid in full in December 2017 ($506.66) by money order and now received a further invoice of $1056.72.

CherylAnne Briggs | Oct 26, 2018
The Real J.S.C. | Oct 26, 2018

Tell them you don't believe you owe this debt ask them for their business license number and address and any and all information they have on this questionable debt and see what they send you and then use that information to file complaint with the Better Business Bureau and do not give any of your proof just file a complaint about them not leaving you alone

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Has anyone used Lowes on Southlands, Aurora CO for home improvement job? How did it go?

Bernice Gil | Oct 26, 2018
Marcus Giavanni | Oct 26, 2018

No, but Lowes is historical.

I’m looking information about a company “The Terrain Project “ is is true that we can buy land online? Somebody has references of this company?

MARISELA MATA-LOPEZ | Oct 26, 2018
Vanessa H | Oct 26, 2018

You need to contact the BBB directly for answers to any question you have

Is rose wholesale. A laget site

Kelly Garcia | Oct 26, 2018
Vanessa H | Oct 26, 2018

Yes

UPS payroll? I’m currently working for UPS as a PERMANENT. Part time worker and have not gotten my direct deposit. I was told by HR and both of my supervisors that after 2weeks I would get paid. I have not!

Luke Ingram | Oct 26, 2018
Pia Beck | Oct 26, 2018

At my employer my first paycheck was have delivered the me even though I had already set up direct deposit. Did you ask whoever hands out paychecks if your came in.

In July 2017 a dentist office charged me $2299.00 for 2 crowns and a cleaning, after I thought about it decided to only move forward with one and have been waiting for the credit now since August. What time is allowed for a refund? It's late Nov.

Jack Van Heesch | Oct 26, 2018
C O | Oct 26, 2018

You should have receive it within 60 days

How do these Business's that are Known To Have Crooked Practice's and are so well needed,Get away with the dishonest and what amounts to theft of services.

James Fish | Oct 26, 2018
Christaline Zwina El Bey | Oct 26, 2018

Yhey vet away with it because no one is suing them

I am having a problem with American express serve they had put a block and I can't get no-one to help but there are taking money out of my acct its been5 mouth s

David | Oct 26, 2018
Christaline Zwina El Bey | Oct 26, 2018

Business Bureau won't help you need to go to the Attorney General's office and file a complaint you also need to close out that card and get a new car just tell him that there is the best on your account they're the ones doing the stealing

Are their any complains against Lift Moving Company? Has anyone done a move recently? Was the estimated cost close to the final bill?

Cheryl Wolklin | Oct 26, 2017
M Pecoraro | Oct 26, 2017

I recently moved. Advice: Do not get quote over phine, no matter how detailed. They must come out to you house and give a detailed BINDING estimate. Do not go with cheapest or most expensive. For us, Mayflower quoted 17,000, Allied quoted 11,000 and fly by night quoted 7,000 for a 900 mile move. Went with Allied and they did a fair job. Puck up service was great. Drop off, they cheated us a few people and it took forever. Got insurance for real cost of loss with $250.00 deductible. Of course thing broke, but the claims process was very straight forward. They did not give me s hassle and paid a settlement quickly. Good luck

IS lumber liquidators a repudible company

allie Mcclurg | Oct 26, 2017
Pia Beck | Oct 26, 2017

Yes

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